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Candlewood Suites Rowlett - Lake Ray Hubbard by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Rowlett - Lake Ray Hubbard by IHG

A modern lobby with a coffee shop, seating area, and a TV screen displaying a news program. - Candlewood Suites Rowlett - Lake Ray Hubbard by IHG (Rowlett)
Two children in a swimming pool with water splashing around them. - Candlewood Suites Rowlett - Lake Ray Hubbard by IHG (Rowlett)
A modern hotel lobby with a reception desk, seating area, and artwork on the walls. - Candlewood Suites Rowlett - Lake Ray Hubbard by IHG (Rowlett)
A modern interior with a flat-screen TV mounted on a wooden wall, two grey armchairs with patterned cushions, a round white ottoman, and a patterned rug. - Candlewood Suites Rowlett - Lake Ray Hubbard by IHG (Rowlett)
A modern living room with a sofa, a coffee table, and a kitchen area with a dining table. - Candlewood Suites Rowlett - Lake Ray Hubbard by IHG (Rowlett)
At Candlewood Suites Rowlett - Lake Ray Hubbard by IHG, you can look forward to dry cleaning/laundry services, a gym, and a 24-hour business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio Suite, 1 King Bed

A modern kitchen with a built-in microwave, coffee maker, and a refrigerator.

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower

A modern kitchen with a built-in microwave, coffee maker, and a refrigerator.

Studio Suite, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

A modern kitchen with a built-in microwave, coffee maker, and a refrigerator.

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A hotel room with a bed, two bedside tables with lamps, a nightstand, and a door.

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite

A modern kitchen with a built-in microwave, coffee maker, and a refrigerator.

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Rowlett, Candlewood Suites Rowlett - Lake Ray Hubbard by IHG is in the city center. Sapphire Bay Marina and Cinemark Rockwall 14 are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ray Hubbard and Muddy Creek Nature Preserve. Dallas Arboretum and Botanical Garden and NYX Flyboard are also worth visiting. Visit our Rowlett travel guide
Map
8701 E. Interstate - I-30, Rowlett, TX, 75088

What's nearby

  • A lighthouse on a small island, surrounded by water, with buildings in the background.
    Lake Ray Hubbard
    1 min walk - 0.0 miles
  • A modern convention center with a large blue sign and a distinctive architectural design.
    Kay Bailey Hutchison Convention Center
    24 min drive - 23.8 miles
  • The American Airlines Center with a large 'GAME ON' banner.
    American Airlines Center
    26 min drive - 24.9 miles
  • A city skyline reflected in a calm body of water, a bridge, and a sunset sky.
    Dallas Market Center
    27 min drive - 27.2 miles
  • Sapphire Bay Marina
    13 min walk - 0.7 miles

Getting around

  • Downtown Rowlett Station
    13 min drive
  • Dallas Union Station
    22 min drive
  • Love Field Airport (DAL)
    46 min drive

Restaurants

  • Chick-fil-A
    5 min drive
  • Vidorra
    4 min drive
  • Starbucks
    5 min drive
  • Rodeo Goat
    5 min drive
  • Flying Saucer Draught Emporium
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 271349752

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Candlewood Suites Rowlett - Lake Ray Hubbard by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Candlewood Suites Rowlett - Lake Ray Hubbard by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Rowlett - Lake Ray Hubbard by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites Rowlett - Lake Ray Hubbard by IHG?

Check-out is at 11:00 AM.

Where is Candlewood Suites Rowlett - Lake Ray Hubbard by IHG located?

Located in the heart of Rowlett, this hotel is within 1 mi (2 km) of Lake Ray Hubbard and Sapphire Bay Marina. Cinemark Rockwall 14 and The Harbor Rockwall Mall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites Rowlett - Lake Ray Hubbard by IHG Reviews

7.2

Good

7.6

Cleanliness

8.6

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 197 out of 656 reviews
Rating 8 - Good. 213 out of 656 reviews
Rating 6 - Okay. 94 out of 656 reviews
Rating 4 - Poor. 65 out of 656 reviews
Rating 2 - Terrible. 87 out of 656 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable bed

Great location! Customer service was great!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and clean. Workout room and breakfast wonderful 😊
Stayed 5 nights in Jan 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was great, accommodating and friendly. Property is located very Inconvenient highway access and traveling directions. Had to be moved twice, once due to non stop barking dog in a room, second due to music and party. Old property, leaking water from ac unit. Noisy train and traffic, walls thin, windows single pane. Just awful.
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not an comfortable stay

The staff was very nice at this hotel. We stayed in room 301. The wall with the big window had an exposed outlet where the ac unit was plugged in. The big window had a massive crack that pretty much formed an X on the entire window. You could tell they tried to fix it with resin. The windows were single pane, you could hear the traffic and construction from outside and the beds were not comfortable. The breakfast was only bread meaning waffles, briskets and gravy, toast, and cereal. They were missing the protein like sausage or eggs. This is not me complain. This my true honest review. I can honestly say we will not be stay any any comfort suits ever again.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great customer service
Stayed 4 nights in Mar 2024
Verified review

6/10 Okay

Liked: Staff & service
The front desk people were very nice and accommodating.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean pleasant service quiet.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!! The beds only have a sheet though so take your own blankets!
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in later in the evening, the front desk area was clean and inviting. The staff was super friendly and helpful. I will be staying here again in the future as I travel for work and travel through that area often.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The stay at comfort suites Rowlett with the wolf p

It was nice. Glad they accommodate for my Doozin service animal. And breakfast is nice!!!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options before 9am. Nice staff! Hot coffee with all the extras .
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Amenities
Its convinient. Easy to book.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stop again

Room was good, service was excellent, staff was outstanding on all shifts. Plan on stopping there again on my way back. Too bad the construction in the area made it a little bit difficult to get around
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
For the price I pay is very good
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work weekend
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Staff & service
Needs renovations
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff was very nice and breakfast was good. I didn't like that the rooms were always moist from humidity produced by the a/c, the bathroom doors wouldn't close all the way and only had cool to Luke warm water for shower. But overall it was a pleasant stay.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Waited for us as late arrivals
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
So much construction around the area. Hard to see at night. Close to Rockwall and I-30 so that is a plus
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Staff & service
Just ok
Stayed 3 nights in Sep 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean and beds were terrible
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

X
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
I did not realize that the beds were that small, like standard instead of queen.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Hotel is old and smells funny. On the verge of being run down.
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place was very dirty. Sofá beds were horrible
Stayed 2 nights in Apr 2024