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Candlewood Suites Plano North by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Plano North by IHG

A Candlewood Suites hotel with a brick facade, multiple windows, and a central entrance. - Candlewood Suites Plano North by IHG (Plano)
A hotel lobby with two sofas, a coffee table, and artwork on the walls. - Candlewood Suites Plano North by IHG (Plano)
A hotel lobby with a reception desk, seating area, and large windows. - Candlewood Suites Plano North by IHG (Plano)
A compact kitchen with dark cabinetry, a microwave, and a refrigerator. - Candlewood Suites Plano North by IHG (Plano)
A hotel room with a bed, a desk, a chair, a kitchenette, and a framed picture on the wall. - Candlewood Suites Plano North by IHG (Plano)
You can look forward to an adjacent golf course, a grocery/convenience store, and laundry facilities at Candlewood Suites Plano North by IHG. Tee up with amenities like a golf clubhouse and golf caddies at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a snack bar/deli.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite, 1 Queen Bed

A modern kitchen with dark cabinetry, a refrigerator, a microwave, and a coffee maker.

Studio Suite, 1 Queen Bed

7.2 out of 10
Good
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

A modern kitchen with dark cabinetry, a refrigerator, a microwave, and a coffee maker.

Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

A modern kitchen with dark cabinetry, a refrigerator, a microwave, and a coffee maker.

Studio Suite, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

A modern kitchen with dark cabinetry, a refrigerator, a microwave, and a coffee maker.

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern kitchen with dark cabinetry, a refrigerator, a microwave, and a coffee maker.

Suite, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

A neatly made bed with white linens, a bedside table with a lamp, and a framed picture on the wall.

Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

A hotel room with a bed, a chair, a wall-mounted picture, and a bedside table with a lamp.

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

A hotel room with two beds, a desk, a chair, a television, and a dining area.

Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications Accessible)

A modern kitchen with dark cabinetry, a refrigerator, a microwave, and a coffee maker.

Studio Suite, 1 King Bed, Accessible (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

A hotel room with a bed, a television on a dresser, and a kitchenette in the background.

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Studio Suite, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Plano, Candlewood Suites Plano North by IHG is in the business district and next to a golf course. Travelers who have shopping on the agenda can visit Galleria Dallas and The Shops at Legacy. Looking to enjoy an event or a game? See what's going on at Allen Event Center or Ford Center. Relax and indulge in the area's health/beauty spa, or seek out an adventure with rock climbing, hiking/biking trails, and horse riding nearby. Visit our Plano travel guide
Map
3340 Premier Dr, Plano, TX, 75023

What's nearby

  • A sign for The University of Texas at Dallas with a backdrop of trees and colorful flowers.
    University of Texas at Dallas
    9 min drive - 7.4 miles
  • A covered walkway with palm trees and a glass ceiling.
    Galleria Dallas
    13 min drive - 14.7 miles
  • The American Airlines Center with a large 'GAME ON' banner.
    American Airlines Center
    24 min drive - 24.3 miles
  • A modern building with a red facade and the letters "DMC" on the side.
    Dallas Market Center
    26 min drive - 27.0 miles
  • The Main Event
    15 min walk - 0.8 miles

Getting around

  • Parker Road Station
    18 min walk
  • Dallas Medical-Market Center Station
    25 min drive
  • Dallas-Fort Worth Intl. Airport (DFW)
    36 min drive

Restaurants

  • H Mart Plano
    20 min walk
  • In-N-Out Burger
    15 min walk
  • Kickin' Crab
    2 min drive
  • Whataburger
    9 min walk
  • Chuy's
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 36-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites Plano North by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Plano North by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Candlewood Suites Plano North by IHG?

Check-out is at 11:00 AM.

Where is Candlewood Suites Plano North by IHG located?

Situated in Plano, this golf hotel is within 3 mi (5 km) of Plano Convention Center, Collin Creek Redevelopment, and Courses at Watters Creek. University of Texas at Dallas and CityLine are also within 6 mi (10 km). Parker Road Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites Plano North by IHG Reviews

8.0

Very Good

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 109 out of 218 reviews
Rating 8 - Good. 45 out of 218 reviews
Rating 6 - Okay. 26 out of 218 reviews
Rating 4 - Poor. 19 out of 218 reviews
Rating 2 - Terrible. 19 out of 218 reviews

Reviews

Verified review

8/10 Good

Kuan Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a very convenient location
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice, courteous, and helpful. I was pleased with the cleanliness of my room and the bed was comfortable. I will definitely stay here again if I return to the Plano area.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and quiet! :)
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
I was pleased with the customer service and the quality of my rooms.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the spacious room and it had the most comfortable bed. The parking was safe and accessible. I loved my stay here and would definitely come back.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Janny

Liked: Cleanliness, amenities, property conditions & facilities
Super spacious room. Friendly staff.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were having a plumbing issue at our home and needed a place to stay for the night. The hotel was close, nice, price was good and we knew the area as clean and safe
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

It was a comfortable stay!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and clean. Great for a family.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to hotel from freeway with shopping nearby. Staff was very friendly, competent and helpful. Room was clean with convenient kitchenette and comfortable bed.
Stayed 1 night in May 2024
Verified review

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely way more than I expected!!! Beautiful and super clean, staff very friendly! Amazing!!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Hisayoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Convenient
Stayed 28 nights in Feb 2025
Verified review

6/10 Okay

Michael

Stayed here just one night and I don’t think I would stay again. Property is mostly taken care of and clean, but loud. We had our (generous sized room) on the 2nd floor and we could hear the people above us walking around all night. Room had a full size fridge and decent kitchenette with a microwave and coffee maker as well as a dishwasher. Some dishes and silverware was provided, but no coffee and not even a filter for the machine. Bathroom was clean, but the shower drain was clogged and the water drained really slow. There are a few EV chargers (2 Tesla chargers and 2 universal) in the parking lot, and I had no issues charging my car. Area is ok, and there are a few restaurants in the vicinity as well as a Target across the street. Easy access to the 75.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had very comfortable beds. AC worked great! Stocked kitchen.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love IHG!

I always enjoy staying at IHG properties because every time the service is great, the equality of the rooms is top-notch, and the amenities are great as well. Now other people may have different opinions, but it was fine for me.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safety and good customer service
Stayed 3 nights in Jan 2024
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

Suboptimal

Check in was satisfactory. If I had not arrived at the property very late, I would have requested another room. Room smelled of cat urine, the bathroom floor was quite dirty and the air conditioner was very loud.
Stayed 1 night in May 2025
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a very heavy perfume smell in the halls. All I can guess trying to cover up something. My friend had to change rooms 3 times to get a room that didn't have a dirty sock smell. My room was ok, bed was great room was clean. Could smell smoke from other rooms when entering the bathrooms at night. I got a non smoking room but other next to me must not have been. All share a vent for the bathrooms. No problems as far as Parking or sercuirty.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Jamie

Smelt like cigarettes and noise all night

I got there late and was told I didn't have a reservation. Then he found it. SO I go to the room. It smelt like cigarettes. Then I kept hearing what sounded like someone above me rolling their suitcase all around the room. I thought it was usual at 11pm. But then noticed it still at 1AM. So all night long I heard this. Hard to sleep. Still hearing it the next morning. Bed was comfortable
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Tournament weekend okay stay

Checking in was easy, we went straight to our room after an exhausting day. The room was okay, I know it could have been better. The carpet in between the two queen beds was tearing apart. The remote needed a back to it, so the batteries were taped in. The wall decor had one picture frame no picture. Someone must had broken the glass from a previos stay. The bathroom the floor could have been cleaner you. I know its cosmetic, but the back of the bathroom door could have been fixed due to a dog scratching up the door from another stay since there is $100.00 deposit you get back after your stay Thankfully our beds were good to sleep in.
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

carmen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the lobby area was fine. but as soon as i stepped off the elevator onto my floor it smelled terrible. then my room had a different bad smell. the rooms were muggy and stale. it didnt hit me until later in my stay as to why they had signs in the lobby that said no drugs were allowed in the hotel or gazebo area. there were ppl outside doing drugs. i came to realize this hotel was a hang out spot for drug users. i do want to say that the staff of the hotel was VERY sweet and concerned with all my needs. they tried their best and they couldnt help what was going on outside
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Ibtihaj

Liked: Staff & service
The room had a very odd odor to it and the floors were not wiped, couldnt walk in room bare feets
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner needs attention, bathroom need a little attention otherwise perfect place
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved my stay !!! Will most definitely be back !!! Everyone was so nice !!! Beds absolutely soo[ comfortable!
Stayed 2 nights in Dec 2025