Best Western Plus Rockwall Inn & Suites

2.5 star property
Hotel connected to a shopping center in Rockwall with free breakfast

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Photo gallery for Best Western Plus Rockwall Inn & Suites

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Sofa bed
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
996 E I-30, Rockwall, TX, 75087

What's nearby

  • Lake Ray Hubbard - 3 min drive - 1.7 miles
  • The Harbor Rockwall Mall - 3 min drive - 2.8 miles
  • Texas Health Presbyterian Hospital Rockwall - 4 min drive - 2.3 miles
  • LakePointe Rowlett - 8 min drive - 6.0 miles
  • Firewheel Town Center Mall - 20 min drive - 17.6 miles

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 44 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Rosa's Café & Tortilla Factory - ‬8 min walk
  • ‪Chiloso Mexican Bistro - ‬2 min drive

About this property

Best Western Plus Rockwall Inn & Suites

Hotel near Lake Ray Hubbard
Located close to The Harbor Rockwall Mall, Best Western Plus Rockwall Inn & Suites provides free to-go breakfast, dry cleaning/laundry services, and a 24-hour gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and a front-desk safe
  • Luggage storage, free newspapers, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 60 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (36 inches high)
  • Low-height bed (24 inches high)
  • Low-height counter and sink (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from April 20 2025 to May 4 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Best Western Plus Rockwall
Best Western Plus Rockwall Inn
Best Western Rockwall
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Best Western Plus Rockwall Hotel
Best Western Plus Rockwall Inn Suites
Holiday Inn Rockwall
Best Plus Rockwall & Suites
Best Western Plus Rockwall Inn & Suites Hotel
Best Western Plus Rockwall Inn & Suites Rockwall
Best Western Plus Rockwall Inn & Suites Hotel Rockwall

Frequently asked questions

Does Best Western Plus Rockwall Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM. The pool will be unavailable from April 20 2025 to May 4 2025 (dates subject to change).

Is Best Western Plus Rockwall Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Rockwall Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus Rockwall Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 7 AM.

What time is check-out at Best Western Plus Rockwall Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Rockwall Inn & Suites located?

Situated in the business district, this hotel is 1.8 mi (2.9 km) from Lake Ray Hubbard and 2.5 mi (4 km) from The Harbor Rockwall Mall. Waterview Golf Course and Firewheel Town Center Mall are also within 20 mi (32 km).

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Best Western Plus Rockwall Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 107 reviews
Rating 8 - Good. 27 out of 107 reviews
Rating 6 - Okay. 15 out of 107 reviews
Rating 4 - Poor. 1 out of 107 reviews
Rating 2 - Terrible. 6 out of 107 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Great. Customer service very clean in the hotel rooms no problem at all
Stayed 3 nights in May 2025

8/10

Everything was accessible , quiet, staff was good and was close to everything
Stayed 2 nights in Apr 2025

10/10

Location
Stayed 1 night in May 2025

8/10

Good breakfast
Stayed 1 night in Apr 2025

10/10

Enjoyed our stay quite a bit! I do wish the sausage gravy was better, but that's just a personal preference I guess. Get some thicker white gravy for the sausage gravy and Customer as will come just for that. Thanks for the great service!
Stayed 1 night in May 2025

8/10

Hotel is older and showing its age. But was clean and comfortable, complementary soap/shampoo/lotions were very nice citrusy scented. Staff was polite and efficient. Thanks!
Stayed 1 night in May 2025

8/10

Decent hotel for the price.
Stayed 1 night in Feb 2025

10/10

Great place to stay
Stayed 3 nights in Dec 2024

10/10

The staff at this hotel were all friendly and had great attitudes from the clerk to cleaning crew and food services. We enjoyed our stay.
Stayed 1 night in Mar 2025

10/10

It was one night. Nice and clean. Best Western as always
Stayed 1 night in May 2025

6/10

The room was clean just dirty and smelly so my allergies went haywire and the toilet was broken. The one-way makes it a bit inconvenient to get something to eat and the one-way in and out paking lot takes some getting use too. Otherwise, the stay was okay.
Stayed 1 night in May 2025

10/10

The only issue we had was we couldn’t enjoy the pool. I had a 2 year old who loves being in the water but the indoor pool was freezing, even for me. Other than that, the services were great.
Stayed 3 nights in May 2025

8/10

Front desk staff was very friendly and helpful. Disappointed in our breakfast. Waffle batter was sour, which was a main reason for staying here.
Stayed 1 night in Apr 2025

10/10

All the natural lighting and the balcony.
Stayed 1 night in Mar 2025

10/10

Hotel is old but very well kept. Amount paid for room was fair. Breakfast was good.
Stayed 1 night in Mar 2025

6/10

Bed was very comfortable. Did not have a very good breakfast selection. The pool was closed for maintenance during our entire stay. But the AC worked terrific and kept the room very comfortable.
Stayed 2 nights in Apr 2025

2/10

The staff that I encountered was very non-helpful, and waited at the front desk for 20 minutes for someone to show up. Did not stay at this hotel but would not grant me a refund because they said I never showed up.
Stayed 1 night in May 2025

10/10

Great sray
Stayed 1 night in Mar 2025

10/10

Very nice hotel. Definitely will recommend
Stayed 3 nights in Feb 2025

4/10

I travel for work and leisure. Thisbwas absolutely top 3 of worst hotel stays i have ever had.
Stayed 2 nights in Dec 2024

10/10

The breakfast could have been a little more better because the potatoes was not cooked all the way
Stayed 1 night in Mar 2025

2/10

The rooms looked nice on the website but in person I was really disappointed. I booked two rooms both smelled like cigarettes and my soon to be sister in law and brother in law rooms smelled like human feces. The breakfast was cold and the food was old. The pool was very slimy and very outdated. Honestly, I should of booked a room elsewhere for the amount of money I paid.

10/10

Stayed the night for work rather than drive home in the snow and ice. always a great comfortable stay.
Stayed 1 night in Jan 2025

10/10

Great room, great breakfast, quite and pleasant.
Stayed 1 night in Sep 2024

8/10

Mold in bathroom sink. Smell in hallways. Good breakfast and customer service.
Stayed 1 night in Feb 2025