See all properties

The Pearl Hội An

Property class: 5 and above

Choose dates to view prices

Photo gallery for The Pearl Hội An

On the beach, beach towels, beach volleyball, beach bar - The Pearl Hội An (Da Nang)
Creator video - submitted by Barefoot shoes
40-inch TV with digital channels - The Pearl Hội An (Da Nang)
View from property - The Pearl Hội An (Da Nang)
Superior King Garden View | In-room safe, desk, laptop workspace, soundproofing - The Pearl Hội An (Da Nang)
Citadines Pearl Hoi An is oceanfront. Guests enjoy a complimentary breakfast buffet, beach volleyball, and wellness center massages and facials. The property features an outdoor pool, a separate children's pool, and plenty of sun loungers for relaxing in the sunshine.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 40 of 40 rooms

View all photos for Superior King Garden View

Garden view

Superior King Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Garden View

Garden view

Superior Twin Garden View

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Ocean View

In-room safe, desk, laptop workspace, soundproofing

Superior King Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Ocean View

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Garden View

Garden view

Deluxe King Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Ocean View

In-room safe, desk, laptop workspace, soundproofing

Deluxe King Ocean View

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Ocean View

Beach/ocean view

Deluxe Twin Ocean View

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Ocean View

Beach/ocean view

Premier Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, soundproofing

Deluxe Studio

8.0 out of 10
Very good
(2 reviews)
  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Deluxe

In-room safe, desk, laptop workspace, soundproofing

One Bedroom Deluxe

  • Resort view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Deluxe

Electric kettle, paper towels, dining tables

Two Bedroom Deluxe

9.0 out of 10
Wonderful
(4 reviews)
  • Resort view
  • 73 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Executive

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Executive

8.0 out of 10
Very good
(2 reviews)
  • Resort view
  • 155 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Executive Suite

40-inch TV with digital channels

Two Bedroom Executive Suite

  • Ocean view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Premier Suite Ocean View

40-inch TV with digital channels

Two Bedroom Premier Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 190 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Deluxe Suite

40-inch TV with digital channels

Three Bedroom Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • 133 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Executive Suite

40-inch TV with digital channels

Three Bedroom Executive Suite

  • Resort view
  • 180 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Premier Suite

In-room safe, desk, laptop workspace, soundproofing

Three Bedroom Premier Suite

  • 195 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Twin Garden View

Garden view

Deluxe Twin Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Five-Bedroom Beach Front Villa with Private Pool

Beach/ocean view

Five-Bedroom Beach Front Villa with Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 300 sq m
  • 5 bedrooms
  • Sleeps 15
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

View all photos for Superior King Garden View includes unlimited Jjimjilbang Spa

Garden view

Superior King Garden View includes unlimited Jjimjilbang Spa

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Garden View includes unlimited Jjimjilbang Spa

Garden view

Superior Twin Garden View includes unlimited Jjimjilbang Spa

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Ocean View includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Superior King Ocean View includes unlimited Jjimjilbang Spa

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Ocean View includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Ocean View includes unlimited Jjimjilbang Spa

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Ocean View includes unlimited Jjimjilbang Spa

Beach/ocean view

Deluxe Twin Ocean View includes unlimited Jjimjilbang Spa

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Ocean View includes unlimited Jjimjilbang Spa

Beach/ocean view

Premier Ocean View includes unlimited Jjimjilbang Spa

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Ocean View includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Deluxe King Ocean View includes unlimited Jjimjilbang Spa

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Garden View includes unlimited Jjimjilbang Spa

Garden view

Deluxe Twin Garden View includes unlimited Jjimjilbang Spa

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King Garden View includes unlimited Jjimjilbang Spa

Garden view

Deluxe King Garden View includes unlimited Jjimjilbang Spa

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Deluxe includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Studio Deluxe includes unlimited Jjimjilbang Spa

  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Deluxe includes unlimited Jjimjilbang Spa

40-inch TV with digital channels

One Bedroom Deluxe includes unlimited Jjimjilbang Spa

  • Resort view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Deluxe includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Deluxe includes unlimited Jjimjilbang Spa

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 75 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Deluxe Suite includes unlimited Jjimjilbang Spa

40-inch TV with digital channels

Three Bedroom Deluxe Suite includes unlimited Jjimjilbang Spa

  • Resort view
  • 135 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Five-Bedroom Beach Front Villa includes unlimited Jjimjilbang Spa

Beach/ocean view

Five-Bedroom Beach Front Villa includes unlimited Jjimjilbang Spa

  • Sea view
  • 300 sq m
  • 5 bedrooms
  • Sleeps 15
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

View all photos for Two Bedroom Executive includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Executive includes unlimited Jjimjilbang Spa

  • Resort view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Executive Suite Ocean View includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Executive Suite Ocean View includes unlimited Jjimjilbang Spa

  • Ocean view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Premier Suite Ocean View includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Premier Suite Ocean View includes unlimited Jjimjilbang Spa

  • Ocean view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Executive Suite includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Three Bedroom Executive Suite includes unlimited Jjimjilbang Spa

  • Resort view
  • 1 bedroom
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds and 1 Double Bed

View all photos for Three Bedroom Premier Suite includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Three Bedroom Premier Suite includes unlimited Jjimjilbang Spa

  • 1 bedroom
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds and 1 Double Bed

View all photos for Five-Bedroom Garden View Villa with Private Pool

Beach/ocean view

Five-Bedroom Garden View Villa with Private Pool

  • Garden view
  • 5 bedrooms
  • Sleeps 15
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

View all photos for Five-Bedroom Garden View Villa includes unlimited Jjimjilbang Spa

Beach/ocean view

Five-Bedroom Garden View Villa includes unlimited Jjimjilbang Spa

  • Garden view
  • 5 bedrooms
  • Sleeps 15
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

About the neighborhood

Located in Hoi An, The Pearl Hội An is on the beach. Hoi An Night Market and Central Market Hội An are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore An Bang Beach and Non Nuoc Beach. Tra Que Village House and Reaching Out - Hoa Nhap Handicrafts are also worth visiting. Visit our Hoi An travel guide
Map
An Bang Beach, Hoi An Tay Ward, Hoi An, Da Nang, 564310

What's nearby

  • The Ha My beach, Dien Ban district, Hoi An, Vietnam , Shutterstock ID 730130131, SF SSA Case with Manager Approval: Case 07151371, Job: Prepay credit, Client/Licensee: , Other:
    Ha My Beach
    17 min walk - 0.9 miles
  • Hoi An, Da Nang, Vietnam - March 16, 2018: Tourists enjoying the sun on An Bang beach with lines of coconut trees, straw umbrellas and turquoise water
    An Bang Beach
    20 min walk - 1.1 miles
  • lanterns at Hoi An
    Hoi An Night Market
    10 min drive - 3.7 miles
  • Central Market Hội An
    Central Market Hội An
    10 min drive - 3.7 miles
  • My Khe Beach
    My Khe Beach
    28 min drive - 9.3 miles

Getting around

  • Da Nang Station
    26 min drive
  • Da Nang Intl. Airport (DAD)
    40 min drive

Restaurants

  • Chay An Nhiên-Vegan Food
    17 min walk
  • Cháo Cô Gió
    17 min walk
  • Rua Beach Coffee & Bar
    14 min walk
  • The Shore Club
    16 min walk
  • The DeckHouse
    16 min walk

About this property

The Pearl Hội An

Luxury hotel near An Bang Beach
You can look forward to a free breakfast buffet, a beach bar, and a poolside bar at The Pearl Hội An. With a beachfront location, beachfront dining, and beach volleyball, this hotel is the perfect place to soak up some sun. Indulge in a facial, a body treatment, and a massage at the onsite spa. The on-site restaurant, The Pearl Zone, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a terrace.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • An outdoor tennis court, luggage storage, and an elevator
  • A banquet hall, 3 meeting rooms, and tour/ticket assistance
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 582 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, bidets, and free toiletries
  • 40-inch TVs with digital channels
  • Wardrobes/closets, balconies, and daily housekeeping

Similar properties

Outdoor pool
KOI Resort & Residence Da Nang - Inclusive Spa access
Ngũ Hành Sơn
  • Pool
  • Breakfast included
  • Spa
  • Kids pool
8.6 out of 10, Excellent, 109 reviews
KOI Resort & Residence Da Nang - Inclusive Spa access
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sea Breeze Pool Bar
  • The Pearl Zone

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • Grocery/convenience store
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 800000.0 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0306009497-001

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Pearl Hoi Festa Apartments Hoi An
Pearl Hoi Festa Apartments
Pearl Hoi Festa Hoi An
Pearl Hoi Festa
The Pearl Hoi An a Festa Apartment
Pearl Festa Apartments Hoi Hoi An
Pearl Festa Apartments Hoi
Pearl Festa Hoi Hoi An
Pearl Festa Hoi
The Festa Apartments Hoi An
Pearl Hoi Festa Apartment Aparthotel Hoi An
Pearl Hoi Festa Apartment Aparthotel
Pearl Hoi Festa Apartment Hoi An
Pearl Hoi Festa Apartment
The Pearl Festa Apartments Hoi An
The Pearl Hoi An
The Pearl Hội An Hotel
Citadines Pearl Hoi An
The Pearl Hội An Hoi An
The Pearl Hoi An Apartments
The Pearl Hội An Hotel Hoi An

Frequently asked questions

Does The Pearl Hội An have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Pearl Hội An pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Pearl Hội An?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Pearl Hội An?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Pearl Hội An located?

Nestled on the beach, this Hoi An hotel is within 1 mi (2 km) of Ha My Beach and An Bang Beach. Cua Dai Beach and Tra Que Village House are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Pearl Hội An Reviews

8.4

Very Good

8.8

Cleanliness

7.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 187 out of 369 reviews
Rating 8 - Good. 100 out of 369 reviews
Rating 6 - Okay. 59 out of 369 reviews
Rating 4 - Poor. 9 out of 369 reviews
Rating 2 - Terrible. 14 out of 369 reviews

Reviews

Verified

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families. Villa was lovely. Great relaxed place to stay.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Great pool and beach area. Very friendly and helpful staff. Great for a family.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities
Property was aging, breakfast was good, there was a large selection. Staff were good. Room was ok, was noisy, able to hear other guests.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is huge and has much to offer. Big pool, convenience store for late night snacks, restaurant, large morning buffet. Lots to see and do. It looks like this resort offered much more in the past but covid might have caused a lot of places to close. Would definitely stay here again.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, staff was helpful
Stayed 13 nights in Feb 2026
Verified

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
The property is a little run down and there are many vacant storefronts. It is still a nice hotel overall, but the photos online are somewhat misleading. The service staff personnel were very friendly and helpful.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was lacking. The staff are very friendly. The gym is needs maintenance
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Room was really nice, got a lovely upgrade to a sea view. Staff were very helpful & happy. The resort is really clean. Food was outstanding.
Pool
The beach at the resort
Pool
Reception area
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

catrin

The place is huge but very down and many shops and rooms closed. Staff are wonderful and pool is nice and big. Lots of trash and finish made the beach unusable. About a 15 minute walk in to A Bang town where all the action and restaurants are.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Tuong

Liked: Cleanliness, staff & service, amenities
Weather wasn’t great, can’t enjoy the beach, property door outdated, trouble lock and unlocked. But overall good friendly staffed. Would I stay here again. Maybe not
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ranjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were no issues. staff was friendly. food was good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice room, pool and breakfast. only bad thing is that the hotel is not very ‘aestethic’ with a lot of empty room in the hall. Shoutout to An in the lobby which was very firendly
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Agnes

The staff so really helpful and accommodating, the the bell hops at the main entrance, the reception staff (really helpful) to the waiting staff in the restaurant - they all made sure you were looked after and were very attentive to what ever you needed. Special mention to the little Pizzeria place down the bottom as you go down the escalators… life saver when the restaurant is closed and love the burgers (must try).
Entrance
From the entrance… walkway down the escalator to the pool (Pizza place through there)
Balcony of the restaurant overlooking the grounds
Poolside
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent pool area -clean and easy access. Loved the multiple daily complimentary shuttle service to and from Old town Hoi An.
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

KAREN

Huge resort. Staff could not do enough to assist. Our room was amazing, but the resort could do with some
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort hotel! Staff are kind and always ready to help… the rooms are clean and massive, comfortable beds and sofas, wifi is free everywhere in the resort, food is top notch! I will be coming back with my family.
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

Monica

Liked: Amenities
Disliked: Property conditions & facilities
The staff and the facilities were good. The beach was full of garbage from the ocean every day and they didn’t clean it. Was quite disgusting and for a 5 star hotel was very disappointed in that regard. No beach chairs or umbrellas so I guess they assume everyone wants to sit by or swim in a pool
This their beach and it was disgustingly dirty and they don’t clean. They think everyone wants to sit by or swim in a pool. They have more than enough staff there cleaning the grounds I think it wouldn’t take long to clean the beach everyday
Stayed 3 nights in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Although a little dated, the property had one of the most lovely Christmas displays we have seen in our travels in Vietnam. The hotel management were very attentive to us and did their best to ensure our stay was enjoyable. It’s situated right on the beach, which would be great in warmer weather. The town is about 15 mins drive away and cost about 100,000 dong one way.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

j jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families. Quiet, clean, friendly staff
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and staff were friendly. Nice amenities and spa was amazing.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Timothy

Great pool. Great place for kids
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Robyn

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Pool is excellent, and love it is so close to beach
Stayed 7 nights in May 2025
Verified

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were lovely. Our room was upgraded when we arrived. Which was nice. However, I had booked an Oceanview and with the room upgrade there was a glimpse of the ocean if you stood on tip toe on the balcony. The resort is definitely not 5 star more like a good 3 star. They advertise shops, cinema etc. They are closed down. Half the resort is closed down. Its like a ghost town. The room was clean, the bed very comfortable and breakfast buffet was really good. I was really disappointed that the shuttle service was very limited and you had to book it and give 2 hrs notice. It didn't operate until 230pm which was useless. You have to get a taxi/grab anytime you leave the resort. Its the strangest place we have ever stayed. It felt weird, half of it closed and unmaintained. It would have been amazing in its day.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Ashley Rhys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, sad to see so many unopened businesses around the hotel.. The location was great and experience and ease of pick ups for grabs and transport was great
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
We had the most beautiful stay at The Pearl Hoi An and honestly couldn’t fault the experience. The resort itself is stunning — the rooms are modern, bright, spotless and feel so fresh and new. The pool area is incredible, the beachfront location is gorgeous, and there’s even a lovely little strip of eateries just a short walk outside the resort which was super convenient. The food throughout our stay was consistently amazing — from daily breakfast to high tea and lunch, everything was delicious. Cocktails were a little on the lighter side, but the beer was cold and perfect, so no complaints there! What truly made our stay unforgettable though was the staff. Every single person we encountered — from reception to security to the drivers — were so kind and helpful, but a special mention has to go to Tracy N, Amy V and especially Chau Chao. Chau Chao went above and beyond for us every single day, helping organise transport, activities and anything we needed. One day she even stayed back after her shift just to assist us when we were returning from Old Town — such a genuinely beautiful and caring person. We are so incredibly grateful. The only small downside was that some of the shops and restaurants within the resort appeared to be closed, but it didn’t take away from our experience at all. We truly hope they reopen in the future. Overall, such a stunning resort with exceptional service — we would absolutely return!
Stayed 1 night in Jan 2026