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Mercure Danang French Village Bana Hills

4.0 star property
Upscale retreat where guests play mini golf between relaxing moments and indulge in local flavors while receiving attentive service from the friendly staff

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Photo gallery for Mercure Danang French Village Bana Hills

Exterior - Mercure Danang French Village Bana Hills (Da Nang)
Creator video
5 restaurants, breakfast, lunch served; local and international cuisine - Mercure Danang French Village Bana Hills (Da Nang)
Indoor pool, sun loungers - Mercure Danang French Village Bana Hills (Da Nang)
Exterior - Mercure Danang French Village Bana Hills (Da Nang)
Mercure Danang French Village Bana Hills welcomes travelers to Hoa Vang with amenities like mini golf, local and international dishes, a sauna, and a steam room. Enjoy free breakfast, poolside sun loungers, and helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Hill view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (with Twin Beds)

Deluxe Room (with Twin Beds) | In-room safe, individually furnished, desk, laptop workspace

Deluxe Room (with Twin Beds)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Hill view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Hill view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (with Twin Beds)

Superior Room (with Twin Beds) | In-room safe, individually furnished, desk, laptop workspace

Superior Room (with Twin Beds)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Hill view
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

7.6 out of 10
Good
(15 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
  • Hill view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Twin Beds)

Standard Room (with Twin Beds) | In-room safe, individually furnished, desk, laptop workspace

Standard Room (with Twin Beds)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Hill view
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (1 King Bed and & 1 Bunk Bed)

Family Room (1 King Bed and & 1 Bunk Bed) | In-room safe, individually furnished, desk, laptop workspace

Family Room (1 King Bed and & 1 Bunk Bed)

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (4 bunk beds)

Family Room (4 bunk beds) | In-room safe, individually furnished, desk, laptop workspace

Family Room (4 bunk beds)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Hill view
  • 28 sq m
  • Sleeps 6
  • 4 Twin Bunk Beds

View all photos for Suite, 1 King Bed (Duplex)

Suite, 1 King Bed (Duplex) | In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed (Duplex)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • Hill view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Superior, 1 King Bed and 1 Single Bed

Family Superior, 1 King Bed and 1 Single Bed | In-room safe, individually furnished, desk, laptop workspace

Family Superior, 1 King Bed and 1 Single Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Hill view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Attic room with King Size Bed - No view

Attic room with King Size Bed - No view | In-room safe, individually furnished, desk, laptop workspace

Attic room with King Size Bed - No view

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Attic room with Twin Beds - No view

Attic room with Twin Beds - No view | In-room safe, individually furnished, desk, laptop workspace

Attic room with Twin Beds - No view

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 Double Bed (French Village View)

Presidential Suite, 1 Double Bed (French Village View) | In-room safe, individually furnished, desk, laptop workspace

Presidential Suite, 1 Double Bed (French Village View)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Located in Hoa Vang, a neighborhood in Da Nang, Mercure Danang French Village Bana Hills is in a rural area and near theme parks. Golden Bridge and Ba Na Hills are local landmarks, and travelers looking to shop may want to visit Han Market and Con Market. Traveling with kids? Consider Sun World Ba Na Hills and Mikazuki Water Park 365. Visit our Da Nang travel guide
Map
An Son, Hoa Ninh, Da Nang

What's nearby

  • Golden Bridge Hands of God at the Sun World Ba Na Hills park in Da Nang on the mountain at sunset in summer in Vietnam
    Sun World Ba Na Hills
    1 min walk - 0.0 miles
  • Linh Ung Pagoda in Da Nang ,Vietnam.
    Linh Ung - Ba Na Pagoda
    13 min walk - 0.7 miles
  • Top aerial view of the famous Golden Bridge is lifted by two giant hands in the tourist resort on Ba Na Hill in Da Nang, Vietnam. Cau Vang is a favorite destination for tourists , Shutterstock ID 13
    Golden Bridge
    17 min walk - 0.9 miles
  • Empty Golden Bridge in Ba Na hills, Da Nang, Vietnam on a sunny day. Lifted by two giant concrete hands. Iconic world famous bridge in the mountains
    Ba Na Hills
    34 min drive - 8.7 miles
  • Ba Na Hills Cable Car
    35 min drive - 8.5 miles

Getting around

  • Ga Thanh Khe Station
    41 min drive
  • Da Nang Intl. Airport (DAD)
    74 min drive

Restaurants

  • Beer Plaza
    17 min walk
  • Four Seasons Buffet Restaurant
  • Starbucks
  • Starbucks
    28 min drive
  • Ba Na Brew House

About this property

Mercure Danang French Village Bana Hills

Upscale family-friendly hotel remodeled in 2022 and located in Hoa Vang
You can look forward to a terrace, mini golf, and 3 coffee shops/cafes at Mercure Danang French Village Bana Hills. For some rest and relaxation, visit the sauna or the steam room. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • A billiards/pool table, an elevator, and outdoor furniture
  • Guest reviews speak highly of the helpful staff
Room features
All 461 individually furnished rooms have thoughtful touches such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • Plasma TVs with cable channels
  • Wardrobes/closets, art supplies, and electric kettles

All inclusive details

All-inclusive room rates at Mercure Danang French Village Bana Hills are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 40 km
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 519,000 for adults and VND 235,000 for children
  • 3 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Postal
  • L'Etable
  • La Crique
  • Le Grenier
  • Maison Du Roi

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 5 floors
  • 7 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must arrange transfers via cable car (surcharge) to the property, which is located at the top of a hill. To guarantee transfers, guests must contact the property immediately after booking.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 519000 for adults and VND 235000 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Mercure Danang French Village Bana Hills Hotel Hoa Vang
Mercure Danang French Village Bana Hills Hotel
Mercure Danang French Village Bana Hills Hoa Vang
Mercure Danang French Village Bana Hills Hotel Hoa Vang
Mercure Danang French Village Bana Hills Hoa Vang
Hotel Mercure Danang French Village Bana Hills Hoa Vang
Hoa Vang Mercure Danang French Village Bana Hills Hotel
Mercure Danang French Village Bana Hills Hotel
Hotel Mercure Danang French Village Bana Hills
Mercure Danang French Village Bana Hills Hotel
Mercure Danang French Village Bana Hills Da Nang
Mercure Danang French Village Bana Hills Hotel Da Nang

Frequently asked questions

Does Mercure Danang French Village Bana Hills have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Mercure Danang French Village Bana Hills pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Mercure Danang French Village Bana Hills?

Check-in start time: 2 PM; Check-in end time: 4:30 PM. After-hours check-in is not available.

What time is check-out at Mercure Danang French Village Bana Hills?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Does Mercure Danang French Village Bana Hills provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Mercure Danang French Village Bana Hills?

Some rate plans available at this property are all-inclusive.

Where is Mercure Danang French Village Bana Hills located?

This family-friendly Da Nang hotel is located in the mountains, within a 15-minute walk of Sun World Ba Na Hills and Golden Bridge. Xuan Thieu Beach and Pham Van Dong Beach are also within 25 mi (40 km).

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Reviews

Mercure Danang French Village Bana Hills Reviews

8.2

Very Good

8.4

Cleanliness

8.4

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 453 out of 1002 reviews
Rating 8 - Good. 313 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

Reviews

10/10 Excellent

Gaëtane

Liked: Cleanliness, property conditions & facilities
The staff was very courteous and pleasant. We truly enjoyed our stay and would highly recommend it.
Stayed 1 night in Jan 2026

10/10 Excellent

Ma Rhea Faye

Liked: Cleanliness, property conditions & facilities
Amazing staff and food
Stayed 2 nights in Jan 2026

10/10 Excellent

Sherwin Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location!
Stayed 2 nights in Jan 2026

8/10 Good

james

Liked: Cleanliness, amenities
Breakfast was good spread. Almost as good as at Awaken Hotel in Da nang
Stayed 1 night in Jan 2026

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing, The service crew and the hotel are excellent. 10 out of 10. Will recommended
Stayed 3 nights in Jan 2026

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and Bana Hills itself were beautiful. Staff were very helpful and responsive despite the crowd.
Stayed 1 night in Dec 2025

10/10 Excellent

Kym

Liked: Cleanliness, amenities, property conditions & facilities
The entire experience from start to finish was flawless. The staff are so amazing. Room wa Avery comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Thakirah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and had hot pool
Stayed 1 night in Dec 2025

10/10 Excellent

Neeraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay with family and friends!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place. We booked one night here so we could take our time exploring the park & did not regret it. Our room was right next to the church and had a great view. It does get very quiet at night and especially cold so keep in mind to bring warm clothing if you stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very hospitable and helped in anyway possible. Hotel restaurant food was excellent serving Western to Viet cuisine.
Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful! We will rave about our stay to all our friends and family! The check in & out process couldn’t be more simple. Staff on every level were professional top notch. We’d make special mention to the Bell Boys who work tirelessly to carry our luggage from the bottom to the top all the way to our rooms. Big shout out to every single one of you. Thank you.
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t go at the right timing. The weather wasn’t good. Overall hotel was good. Lots of tourists. Staff were friendly and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Warisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby at the breakfast is amazing. She is friendly and very attentive
Stayed 1 night in Sep 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in this hotel was an incredible experience for us because of its location and architecture that makes you feel like royalty in a castle. Being a guest at this hotel comes with some unique perks, like early access to the famous “golden bridge” and VIP pass to skip the long lines to the cable car. I only wish we had been able to stay longer at this beautiful hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location!! Hotel De Paris! No complaints!
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Felt like we were in Paris, France. I will go here again rather then go to France. So many beautiful sights just outside this hotel. We loved the French design room
Stayed 3 nights in Jul 2025

8/10 Good

Prachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in n check out is time consuming … may b cause of rush …. Excellent location … good food options … few rides but are fun …climates excellent inspire of summer …
Stayed 1 night in Jul 2025

10/10 Excellent

Martena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Great stay at Ba Na Hills! Highly recommend ❤️❤️ service was excellent-we were lucky w good weather - everything was provided -
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, the room was clean comfortable with a nice bed and bathroom. The staff were friendly and helpful and the breakfast had many options and was very tasty. I would highly recommend staying at this hotel for early access to the Golden Bridge before the crowds start to arrive and also access to the other attractions during the evening.
Stayed 1 night in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The walls in the room are paper thin, I can hear clearly into the adjacent rooms and the hallways. That means screaming kids and all while you’re tying to sleep. However, the location is pretty much where you want it to be. I wouldn’t recommend staying more than one night specially if you’ve gone to a lot theme parks in your life. Ba Na Hills felt just like that. Not saying it’s a bad thing but for someone who’s been to theme parks a lot, traveling to Vietnam and being in a theme park may not be what you’re looking for. Nonetheless, it’s a beautiful place and a must go.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Amenities
This place is an amazing experience, the staff are excellent and very attentive. One thing I can say is they need to have some proper shower chairs for people like myself who need them, this is my only disappointment but the hotel staff, ammenities I could not fault
Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was great being able to stay within the theme park, the atmosphere and activities after dark were fun without the huge crowds since the lifts were closed. However the room is pretty poor, especially as a Mercure property. There is zero insulation and noise proofing. You could hear EVERYTHING both outside the hotel and into the hallways. We got very little sleep. Also the shower in the bathroom was just a showerhead into the room itself, so when you shower, the whole bathroom gets soaked. So if you wanted to use the toilet after anyone had showered, everything is drenched.
Stayed 1 night in Oct 2025

10/10 Excellent

Ying-Sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, comfortable rooms, wide variety at breakfast. Bell hoppers will carry your baggage from point to point.
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the weather we loved this stay. The area was just magical, the food was great but unfortunately the weather wasn’t good so a lot of the attractions and restaurants were closed
Stayed 2 nights in Feb 2025