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Mercure Danang French Village Bana Hills

4.0 star property
Family-friendly hotel with 5 restaurants and free valet parking

Choose dates to view prices

Mercure Danang French Village Bana Hills welcomes travelers to Hoa Vang with amenities like mini golf, local and international dishes, a sauna, and a steam room. Enjoy free breakfast, poolside sun loungers, and helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, individually furnished, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 25 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, individually furnished, desk

Superior Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 25 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

7.6 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Plasma TV
Renovated in 2022
Separate bedroom
Ceiling fan
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Blackout drapes/curtains
Ceiling fan
  • 22 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

1 bedroom, in-room safe, individually furnished, desk

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 22 sq m
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (1 King & 1 Twin Bunk Bed)

Family Room, Multiple Beds (1 King & 1 Twin Bunk Bed) | 1 bedroom, in-room safe, individually furnished, desk

Family Room, Multiple Beds (1 King & 1 Twin Bunk Bed)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 30 sq m
  • Hill view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (4 bunk beds)

1 bedroom, in-room safe, individually furnished, desk

Family Room (4 bunk beds)

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 28 sq m
  • Hill view
  • Sleeps 6
  • 4 Twin Bunk Beds

View all photos for Suite, 1 King Bed (Duplex)

Suite, 1 King Bed (Duplex) | 1 bedroom, in-room safe, individually furnished, desk

Suite, 1 King Bed (Duplex)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Soundproofed rooms
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 40 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, in-room safe, individually furnished, desk

Executive Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Deluxe, 1 King Bed and 1 Single Bed

Family Deluxe, 1 King Bed and 1 Single Bed | 1 bedroom, in-room safe, individually furnished, desk

Family Deluxe, 1 King Bed and 1 Single Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • Hill view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Attic room with King Size Bed - No view

Attic room with King Size Bed - No view | 1 bedroom, in-room safe, individually furnished, desk

Attic room with King Size Bed - No view

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Attic room with Twin Beds - No view

Attic room with Twin Beds - No view | 1 bedroom, in-room safe, individually furnished, desk

Attic room with Twin Beds - No view

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, individually furnished, desk

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Renovated in 2022
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
An Son, Hoa Ninh, Da Nang

What's nearby

  • Sun World Ba Na Hills - 1 min walk - 0.0 miles
  • Linh Ung - Ba Na Pagoda - 13 min walk - 0.7 miles
  • Golden Bridge - 17 min walk - 0.9 miles
  • Ba Na Hills - 32 min drive - 8.7 miles
  • Ba Na Hills Cable Car - 33 min drive - 9.0 miles

Getting around

  • Ga Thanh Khe Station - 41 min drive
  • Da Nang Intl. Airport (DAD) - 74 min drive

Restaurants

  • ‪Beer Plaza - ‬17 min walk
  • Starbucks
  • Four Seasons Buffet Restaurant
  • ‪Starbucks - ‬28 min drive
  • ‪Little Tokyo - ‬14 min walk

About this property

Mercure Danang French Village Bana Hills

Upscale family-friendly hotel remodeled in 2022 and located in Hoa Vang
You can look forward to a terrace, mini golf, and 3 coffee shops/cafes at Mercure Danang French Village Bana Hills. For some rest and relaxation, visit the sauna or the steam room. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Outdoor furniture, tour/ticket assistance, and a vegetable garden
  • Guest reviews speak highly of the helpful staff
Room features
All 461 individually furnished rooms have thoughtful touches such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • Plasma TVs with cable channels
  • Wardrobes/closets, art supplies, and electric kettles

All inclusive details

All-inclusive room rates at Mercure Danang French Village Bana Hills are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 40 km
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 519,000 for adults and VND 235,000 for children
  • 3 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Postal
  • L'Etable
  • La Crique
  • Le Grenier
  • Maison Du Roi

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 5 floors
  • 7 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must arrange transfers via cable car (surcharge) to the property, which is located at the top of a hill. To guarantee transfers, guests must contact the property immediately after booking.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 519000 for adults and VND 235000 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Mercure Danang French Village Bana Hills Hotel Hoa Vang
Mercure Danang French Village Bana Hills Hotel
Mercure Danang French Village Bana Hills Hoa Vang
Mercure Danang French Village Bana Hills Hotel Hoa Vang
Mercure Danang French Village Bana Hills Hoa Vang
Hotel Mercure Danang French Village Bana Hills Hoa Vang
Hoa Vang Mercure Danang French Village Bana Hills Hotel
Mercure Danang French Village Bana Hills Hotel
Hotel Mercure Danang French Village Bana Hills
Mercure Danang French Village Bana Hills Hotel
Mercure Danang French Village Bana Hills Da Nang
Mercure Danang French Village Bana Hills Hotel Da Nang

Frequently asked questions

Does Mercure Danang French Village Bana Hills have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Mercure Danang French Village Bana Hills pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Danang French Village Bana Hills?

Self parking and valet parking are free at this property.

What time is check-in at Mercure Danang French Village Bana Hills?

Check-in start time: 2 PM; Check-in end time: 4:30 PM. After-hours check-in is not available.

What time is check-out at Mercure Danang French Village Bana Hills?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Does Mercure Danang French Village Bana Hills provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Mercure Danang French Village Bana Hills?

Some rate plans available at this property are all-inclusive.

Where is Mercure Danang French Village Bana Hills located?

This family-friendly Da Nang hotel is located in the mountains, within a 15-minute walk of Sun World Ba Na Hills and Golden Bridge. Xuan Thieu Beach and Pham Van Dong Beach are also within 25 mi (40 km).

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Mercure Danang French Village Bana Hills Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 445 out of 993 reviews
Rating 8 - Good. 320 out of 993 reviews
Rating 6 - Okay. 137 out of 993 reviews
Rating 4 - Poor. 47 out of 993 reviews
Rating 2 - Terrible. 44 out of 993 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t go at the right timing. The weather wasn’t good. Overall hotel was good. Lots of tourists. Staff were friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location!! Hotel De Paris! No complaints!
Stayed 1 night in Jul 2025

8/10 Good

salar

Liked: Cleanliness, staff & service, amenities
The vibe and atmosphere
Stayed 2 nights in Jul 2025

10/10 Excellent

Lor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cool that it was in Bana Hill. Allowed us to do all that we want to in the area relating to theme park.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Felt like we were in Paris, France. I will go here again rather then go to France. So many beautiful sights just outside this hotel. We loved the French design room
Stayed 3 nights in Jul 2025

6/10 Okay

Tuan

Liked: Staff & service
Disliked: Property conditions & facilities
So a noise.
Stayed 1 night in Sep 2025

8/10 Good

Nick

Liked: Amenities, property conditions & facilities
Close to everything.
Stayed 1 night in Jun 2025

8/10 Good

LEANNE MICHELLE

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Loved the experience. Room has mould in corner and on curtains. Staff helpful and friendly until you leaving and we had to take luggage down lots of elevators.
Stayed 1 night in Aug 2025

6/10 Okay

mohit

Disliked: Staff & service, amenities
Staff was bad and food okay
Stayed 2 nights in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was satisfactory but the resort was not to our taste. Need to warn guests staying at the hotel about paying extra fees per person for the cable car.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Amenities
This place is an amazing experience, the staff are excellent and very attentive. One thing I can say is they need to have some proper shower chairs for people like myself who need them, this is my only disappointment but the hotel staff, ammenities I could not fault
Stayed 1 night in May 2025

10/10 Excellent

Martena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Great stay at Ba Na Hills! Highly recommend ❤️❤️ service was excellent-we were lucky w good weather - everything was provided -
Stayed 2 nights in Mar 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities
Older room, great shower, bed and location
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel on the hill

Good place to stay.
Stayed 2 nights in Jul 2024

6/10 Okay

aziza

Liked: Cleanliness, property conditions & facilities
The room was very tiny and had some mold. The balcony was nice but there is construction happening and that will be the view you have. Overall this was the best solution to have early access to the Golden Hands Bridge.
Stayed 1 night in Jun 2025

6/10 Okay

Josephus

Disliked: Amenities
Bathroom was cramped, check-in slow. Breakfast bufffet had very poor selection of food on offer for Westerners. Not enough tongs were supplied for picking up food, people were using their fingers. Extremely unhygienic and a disaster waiting for someone to contract food poisoning. Whilst our room had a lovely view looking to the church and the bed was comfortable, this place is definitely not worth the cost to stay overnight.
Stayed 1 night in Jul 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually getting to this property is spectacular via cable car. There is a double check inn once before boarding the cable car and top of the hill. We were vip checked in as we stayed 3 nights. The medieval design is fantastic . Our room over looked one of the stages which was great. The bed comfortable shower grout needs some work. The English language is still a challenge and you may find it hard to explain some things. Translate is a must at times. Over all this place is at a specacular location . Will come again fir sure.
Stayed 3 nights in Jun 2025

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
There were no hotel towels in the room, there were smaller towels that were a bit bigger than a floor matt. We used them. After going out to explore and having the DO NOT DISTURB we came home to bath towels. 2 issues, firstly no one should have entered my room with that sign on, secondly why didn’t they just say at check in towels weren’t ready or something. Service was poor at the hotel bar also.
Stayed 1 night in Jul 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You think you are getting the French chateau,instead it's a basic simple room in a block, functional but nothing fancy at all!.... convenient for a night at the resort,food options were not great in fact our meal at night was terrible!
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Beautiful

Absolutely amazing. Didn’t want to leave.
Stayed 1 night in Feb 2025

6/10 Okay

Thinh

Liked: Staff & service, amenities
The hotel's staff was excellent. They were really friendly and helpful. The location was convenient. Our rooms were old, but fine. Our bed was a little too soft. When we checked out, the hotel charged us for a broken cup in the room. Although it was a small amount, it left a bad impression after charging too much for our rooms.
Stayed 1 night in Mar 2025

6/10 Okay

Lewis G

Liked: Cleanliness, property conditions & facilities, room comfort

Terrible breakfast and internet

Room was a 4 Star. The internet was a 2 Star and the breakfast as terrible, it was like a factory canteen. Mercure should be ashamed to offer this to guests.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Great

We had a great stay at Mercure. The breakfast spread was awesome and service staff was absolutely attentive. I am grateful to the receptionist at the cable car station who processed our check-in with not too much hassle as my husband’s English name was not in the passport hence did not match with the booking’s name. It was a pity that we missed the Alpine Coaster during the cloudy weather. Overall, we enjoyed the foods, sceneries and the cool weather. The only thing that was not comfortable for us was the bed since we are not used to hard bedding.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
One of a kind experience. Since we stay in the hotel on top of the mountain we got to experience the Golden Hour of the bridge without the crowds
Stayed 2 nights in Sep 2024

10/10 Excellent

Anuchai

Liked: Cleanliness, staff & service, property conditions & facilities
The property is absolutely perfect as it is in the v
Stayed 1 night in Dec 2023

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