D'Hanis Vacations

Everything was good

The hotel is located in a primer area of the River walk. The rooms are spacious and comfortable. The facility start to show the age of some of the areas.

Was there for a conference, was supposed to stay 2 nights. Ac was not working in a lot of the rooms, mine being one of them. Was booked into a king bed. Had the wife with me. Told that we were being transferred to the hotel across the street. Went from a king bed to double beds barely big enough for the both of us. I know it wasn't the hotel that we were transferred to fault, they weren't expecting it. Had originally booked a third night for the wife and I to stay after the conference was over. The room they put us in was in the historic side. 12 foot ceilings that some bug spent the night crawling all over because I couldn't reach it. The ac never got below 78. Very disappointed with the overall stay. Most of the staff were helpful. Forgot to mention that our first night there, we were outside at the new restaurant having dinner after finally getting checked in and got to watch a guy get stabbed.

I'm so glad we found this gem! It's a Boutique style Hotel with all the Amenities. We were treated so well by everyone. The room was spacious and house keeping made our beds and refilled our towels. Anytime we had a question, needed something or simply walked by the staff was there to help. My kids loved the fresh cookies and apples next to the elevator. They have valet parking as the hotel is within walking distance of everything! The Rooftop pool and hot tub were perfect. The hotel has a Rooftop Cafe and Bar as well as a restaurant downstairs which we enjoyed.

Friendly accommodating staff. Thank you Chase you’re the best.

I love the location, the ease of having washer and dryer in the unit rather than just on the property. And how quick the honor was to respond to a couple simple issues and fixes we had while I was there.