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Mystic Valley Inn

Property class: 2

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Room - Mystic Valley Inn (Custer)
Room amenity - Mystic Valley Inn (Custer)
Reception - Mystic Valley Inn (Custer)
Lobby lounge - Mystic Valley Inn (Custer)
Private kitchenette - Mystic Valley Inn (Custer)
Mystic Valley Inn provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, 1 Queen Bed

Room

Single Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Double Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Double Room, Multiple Beds, Kitchenette

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed

Triple Room, Multiple Beds, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed

About the neighborhood

Custer is home to Mystic Valley Inn. Travelers eager for a bit of culture can stop by Mount Rushmore National Memorial, while those wishing to experience the area's natural beauty can explore Custer State Park and Black Hills National Forest. Needles Highway and South Dakota State Railroad Museum are also worth visiting. Visit our Custer travel guide
View more Motels in Custer
Map
25085 Spring Place, Custer, SD, 57730

What's nearby

  • A mountain with a prominent peak and a smaller peak to the left.
    Black Hills National Forest
    1 min walk - 0.0 miles
  • A mountainous landscape with rocky outcrops and a winding road.
    Custer State Park
    3 min drive - 3.1 miles
  • A mountainous landscape with a lake reflecting the sky, surrounded by dense forests and rocky outcrops.
    Sylvan Lake
    11 min drive - 9.2 miles
  • A large rock formation with a prominent hole and a face carved into it.
    Crazy Horse Memorial
    14 min drive - 8.8 miles
  • A herd of bison grazing on a grassy hillside.
    Custer State Park Wildlife Loop Road
    19 min drive - 15.1 miles

Getting around

  • Rapid City Regional Airport (RAP)
    64 min drive

Restaurants

  • Miner's Cup
    2 min drive
  • Purple Pie Place
    4 min drive
  • Dairy Queen
    4 min drive
  • Baker's Bakery & Cafe
    3 min drive
  • Buglin' Bull Restaurant and Sports Bar
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Mystic Valley Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mystic Valley Inn?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Mystic Valley Inn?

Check-out is at 10 AM.

Where is Mystic Valley Inn located?

Situated in Custer, this motel is 1.1 mi (1.8 km) from Black Hills National Forest and 2.4 mi (3.9 km) from Custer State Park. Big Rock Park and Harbach Centennial Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mystic Valley Inn Reviews

7.6

Good

8.6

Cleanliness

7.4

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 39 out of 186 reviews
Rating 8 - Good. 87 out of 186 reviews
Rating 6 - Okay. 37 out of 186 reviews
Rating 4 - Poor. 14 out of 186 reviews
Rating 2 - Terrible. 9 out of 186 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poorly managed and poorly maintained.

Worst motel stay ever. Cheaply built and furnished prefab building we were in was poorly managed, poorly maintained. First room we were given had not been cleaned - trash, dirty dishes, dirty bedding. Second room had no heat on a night when it snowed. Off-site owner was no help - a friend of the owner and her husband tried to help, fixed the heater temporarily, and brought a space heater on the second day. Owner did not respond to text. AND it was expensive.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service
Niko one around non arrival. Could sTV working within living quarters of the home, but no one answered the door bell. Finally, after having on the windows a very young child came to the door and told us to just go to the unlit and the key was inside. The rest was good.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights while visiting Mount Rushmore and Custer State Park.
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Loved it!

Very clean and quiet. Great value for the price
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Nice quiet location and the room was comfortable, however when we had a neighbor next door it was obvious the walls were very non sound proof. Easy to hear the people next door talking and what they were saying.
Stayed 2 nights in Sep 2018
Verified review

6/10 Okay

Nice, locally owned motel

The staff was very nice. The room was very clean. The outside of the hotel was rather run down.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice place. Great location. Rooms clean and enough room for 2 people. Wish I could’ve opened the window but it was full of spider webs and the trailer park is like 5 feet behind the window.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Employee Parking???

Oddly, seemed; both days... apparently EMPLOYEE vehicle parked in drive through, blocking what would normally be lane for guests to check in at office door. Even a seecond vehicle, it seemed, parked, fair blocking door, as well as any parking near office entrance. Any attempting park near office to check in, then tending block entire 'frontage'/passage from highway access point across to rooms. Seems such space ought NOT be, round the clock, day after day, blocked.
Stayed 1 night in Sep 2018
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent place but got a TEXT from the hotel after we left accusing us of taking a blanket and telling us we'd be charged $59 for it. We didn't take a blanket and thought the way they went about contacting us and addressing the issue was really unprofessional.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the rustic cabin feel of our room. My daughters and I loved our 2 night stay in Custer at Mystic Valley Inn. It was our favorite place to stay during out 2 week road trip. The staff was so helpful as well. We will be back someday.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay here was great, location to the custer park, very quiet, comfortable, clean, and I met Elvis!
Stayed 8 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was relatively close to our objectives in the Black Hills. It met our needs. Staff very friendly.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mystic Motel is Magical

We were visiting Custer State park. The Motel was very close to the park and the town of custer, but far enough away from town to be very quiet and private. The room was very spacious with seperate rooms. I really like that privacey. There was a microwave, refrigerator and flatscreen cable TV in the room. The beds were clean and comfortable. It is an older motel but maintained very well while preserving the older charm. The staff were so friendly I really felt like they were close friends. My dog was welcome with no additional charge. The grounds are huge, well over an acre, and very nicely landscaped. There is a gazebo with fire pit and very comfortable furniture. We saw some deer and a fox, I think, and other wildlife. Overall I really enjoyed my stay. I will be back often.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the style and location. A bit rustic but very enjoyable! The mattress needed updating tho!
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Mystic Valley

Great location.... very convenient to get over to Mount Rushmore and not too far from Badlands NP. Nothing special my stay was fine. Room was clean.... I had a nice shower... no food in the morning but I got to drink some coffee.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Hope to be back soon. Had a bonfire both nights we stayed. Relaxed in the outdoor setting.
Stayed 2 nights in Jul 2018
Verified review

6/10 Okay

Liked: Cleanliness
Had some concerns when there was a for sale in front of the property. Best part was breakfast at the Bakers Bakery.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Etablissement bien situé, proche de Custer et des balades environnantes. Accueil sympathique.
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location at the end of town, quiet and right at the entrance of Custer State Park. The rooms are small but newly renovated and tastefully decorated. A great deal for the price!
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t let the outward appearance fool you. We had one of our most comfortable nights at this motel.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, close to Custer State Park, Wind Cave National Park & Jewel Cave National Monument. Two separate rooms, would be great for a family. A good value for the price.
Stayed 2 nights in Jul 2018
Verified review

4/10 Poor

Disliked: Cleanliness
The area was wonderful. Custer was a great place vacation at. The hotel was not so great. It reeked and stunk of mold. Less than 24 hours there are my lungs were burning.
Stayed 3 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great beds was the most comfortable that we had at any hotel we stayed it looks a little scary on the outside but clean on the inside .
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased from AZ

Cute place by Custer. You get a great value to stay here. No breakfast or amenities, but great clean room for the price. Beds were comfy and perfect to just crash a night. Staff was helpful and friendly.
Stayed 1 night in Jun 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is NOT IN BUSINESS

We arrived at Mystic Valley Inn a few days after receiving a RE-CONFIRMATION from Hotels.com only to find a mess of a motel with construction equipment in front of it. We knocked on the office door. No one answered. We walked all around the motel, no one was there. We looked in the windows. Everything was torn apart as if they were remodeling. Why we were not notified of the closure of this motel is beyond us. Looks like hotels.com does not keep track of the resorts they sell. I had a very bad feeling about this place when I tried to re-confirm on my own. No one ever answered the phone, but the number was not of out service. No answering machine, either. Thankfully, we had been on a walk and we walked past a place down the road from Mystic Valley Inn that looked really cute called Calamity Peak Lodge. When we fond Mystic Valley Inn was not open for business, we drove down the road and checked in at Calamity Peak Lodge which is so much more appealing than the outside looks of the Mystic Valley Inn. My friends and I rented a two-bedroom suite with a full kitchen for less than what two separate rooms would have cost us at Mystic Valley Inn. We were so happy!! It worked out way better for us in the end.
Stayed 1 night in Jun 2017