Cusseta Vacations

The hotel was beautiful. Both my wife and I loved the mix of modern materials and technology with the ambience of what existed as a manufacturing plant years ago. In the rooms, brick walls, exposed beams, and pipes added contrast to the clean windows and painted sheetrock walls. Pictures reminded us of the history of the building. We had a river view from our room in the part of the hotel that was away from the river and the view was wonderful. You could see both the river coming from the north and going to the south. With the riverfront walk going between the two buildings of the hotel, you could also see activity of people moving on their bicycles, jogging, or just walking. The staff treated us as friends. At the front desk, both Jenna and Rebecca listened and reacted to any requests that we had. Housekeeping did a great job keeping our room clean and stocked during our 3 day stay there. We enjoyed the breakfast; however, it would have been better if there were heaters under the hot items and if there had been an additional high end coffee machine in the breakfast area. But it was nice to have a Nespresso coffee machine in our room so we could make our own cups while the machine in the breakfast area was busy. Our first night in the hotel, we decided to eat at the Millhouse Restaurant in the hotel and we were very pleased with the atmosphere, food, prices, and service there. It turned out to be our best restaurant experience during our stay in Columbus.

When we arrived late afternoon there was a note attached to the front door directing us to our room and that they were busy with another client, but did supply a number to call. Our room door was wide open with the keys laying on a table. We did try to call to ask about the wifi and breakfast. We received a text, 3 hours later, with the wifi info and that we were not getting breakfast or coffee as it was not included. I understand about breakfast, but no coffee? There was no TV's anywhere and I do not remember seeing that on the site, but I may have overlooked. The house itself was nice, historical, but we were not overwhelmed by it, nor the lack of attention to customers by the owners. Very overpriced for what you get.

We did indulge in the pool but we came at a time of the year were it’s probably not ideal to swim in a pool if it’s not heated but that didn’t stop my family from trying it out because it was a beautiful and perfect pool. :)

Breakfast could have a better variety like yogurt or fresh fruit, and maybe notify people you are working on the parking lot