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Sonesta Hotel Cusco

Property class: 4

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Photo gallery for Sonesta Hotel Cusco

A chef preparing food in a kitchen with a wood-fired oven, various breads, and pastries on display. - Sonesta Hotel Cusco (Cusco)
A modern living room with sofas, a coffee table, and a stone accent wall. - Sonesta Hotel Cusco (Cusco)
An elevator with a stone wall design, a trash bin, and a sign indicating the exit. - Sonesta Hotel Cusco (Cusco)
A hotel with multiple balconies and a well-lit entrance. - Sonesta Hotel Cusco (Cusco)
A modern interior with a seating area, wooden tables, and a wine rack with bottles. - Sonesta Hotel Cusco (Cusco)
Close to Plaza de Armas and San Pedro Market, Sonesta Hotel Cusco provides a free breakfast buffet, free airport pick-up, and a grocery/convenience store. The on-site restaurant, Mamaji, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a free daily manager's reception and a coffee shop/cafe.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

A hotel room with a large bed, a desk, a chair, a shower area, and a view of the outside.

Standard Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a nightstand, and a window with a view.

Standard Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, and a shower area.

Standard Twin Room

9.4 out of 10
Exceptional
(25 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Double Room

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Executive Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Executive Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with two beds, a desk with a chair, a TV, and a door.

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

About the neighborhood

Located in Cusco Historic Center, a neighborhood in Cusco, Sonesta Hotel Cusco is in a shopping district and near the airport. Centro de Textiles and Quechua Museum are cultural highlights, and travelers looking to shop may want to visit San Pedro Market and Cusco Craft Center. Museo de Historia Natural and Casa DARTE - Centro de Artes Escénicas are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours. Guests love the hotel's central location. Visit our Cusco travel guide
Map
Ave. El Sol 954, Cusco, Cusco, 0

What's nearby

  • A historic site with a large stone wall, a grassy field with headstones, and a prominent church in the background.
    Coricancha
    8 min walk - 0.5 miles
  • A historic fountain with a statue, a reflective pool, and a cathedral in the background.
    Plaza de Armas
    12 min walk - 0.7 miles
  • A historic church with two towers, a plaza with people, and mountains in the background.
    Cusco Cathedral
    13 min walk - 0.7 miles
  • A cityscape with a prominent cathedral and mountains in the background.
    San Blas Church
    15 min walk - 0.8 miles
  • A market entrance with a sign reading "Bienvenidos a tu Mercado San Pedro".
    San Pedro Market
    17 min walk - 0.9 miles

Getting around

  • Cusco Wanchaq Station
    3 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ)
    11 min drive

Restaurants

  • Emiliana Restaurant
    2 min walk
  • Mama Jama
    2 min walk
  • Yola Restaurant
    4 min walk
  • La Quinta
    2 min walk
  • La Bondiet
    3 min walk

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9.4 out of 10, Exceptional, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:00 PM on request

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mamaji

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 40.0 per night
Cribs (infant beds) are available for USD 25 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per night
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.
Property Registration Number 20136847237

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Sonesta Hotel Cusco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Sonesta Hotel Cusco doesn't offer parking.

What time is check-in at Sonesta Hotel Cusco?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sonesta Hotel Cusco?

Check-out is at noon.

Does Sonesta Hotel Cusco provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs 6:00 AM–10:00 PM on request.

Where is Sonesta Hotel Cusco located?

Located in Cusco Historic Center, this hotel is within a 15-minute walk of Cusco Craft Center and Plaza de Armas. Orellana Pumaqchupan Park and Centro de Textiles are also within 5 minutes. Cusco Wanchaq Station is only a 3-minute walk and San Pedro Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sonesta Hotel Cusco Reviews

9.6

Exceptional

9.8

Cleanliness

10

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 912 out of 1085 reviews
Rating 8 - Good. 127 out of 1085 reviews
Rating 6 - Okay. 33 out of 1085 reviews
Rating 4 - Poor. 6 out of 1085 reviews
Rating 2 - Terrible. 7 out of 1085 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room, friendly staff and great breakfast.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at the edge of the center and only 15 min away from airport (excl traffic). Nice restaurant and good rooms.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, awesome view from the balconet, and the breakfast is awesome!!!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms. Excellent breakfast buffet. Staff was very courteous and helpful.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt safe and it was clean and comfortable. The staff was so accommodating, nice and efficient.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing, with plenty of choices and a few rotating dishes each day, including local Peruvian specialties. Everything tasted excellent. The staff consistently went out of their way to help, and the service was outstanding. The hotel is about a 10–15-minute walk from the central plaza. They also provide complimentary snacks and tea, which we enjoyed every day. We had a wonderful stay!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a premium room, which was a wonderful surprise after a four day hike to Machu Picchu. Amazing staff and quality food, but we didn’t have too much time to spend there.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Super nice place and staff was awesome. Went above and beyond. Great location off the busiest part so felt quieter but next to everything. Best breakfast spread I have ever seen in all my years traveling. Worth the stay alone. Loved this place and will be back!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great staff and customer service. They provide filtered water in the lobby and store luggage when trekking. Amazing breakfast.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent food, wonderful people.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. Every staff was very helpful. Breakfast was delicious with lots of varieties to choose from. Room was clean and spacious. Will definitely stay here next time.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent and staff is great the only thing that I didn't like is there is no air conditioning and the windows only open a little bit from the bottom
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff and fast checkin，great breakfast，walking distance to historic sites
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel with very helpful and friendly staff. The breakfast buffet is fabulous, they even open it early to accommodate guests who have early morning tours departures. I would staff there again without question.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, attentive staff and overall a great stay. No faults whatsoever.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel it self was very nice. No air conditioning in the room. We were there in October and it was nice without air conditioning. The staff is super nice and helpful.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. The staff were very helpful and spoke good English. The buffet in the restaurant was amazing and the shuttle to the airport was very nice.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice breakfast served start from 3:00 am and dinner buffet is delicious, strongly recommend
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Also walking distance to the train station for Puno
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly great hotel to stay in Cusco. The staff is so helpful and polite. I was testing the weight of my luggage in the lobby when an employee showed up with a scale for me, unprompted. The breakfast is delightful with a great variety of dishes to choose from. The restaurant for dinner is also quite nice, with lots of options for vegetarians. The location is wonderful as it’s a short walk to the main square and closely located to an artisanal market and nice bistros. Will book again!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, espectacular staff and the breakfast amazing. Beautiful hotel with a very nice staff. Happy to choose them
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was perfect. Even the airport shuttle driver…he was standing in the rain late at night waiting for me with a big smile on his face. Front Desk personnel were lovely and friendly. Breakfast room hostess was smiling, friendly and helpful. I wouldn’t say there was anything spectacularly special about the rooms but mine was spotless. I didn’t notice anything to indicate the room was tired. Breakfast options were extremely plentiful. I believe there’s plenty to keep everyone happy.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was excellent however, our room’s AC only worked the first day once checked in, and didn’t cool the rest of the 2 days.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean rooms and a fantastic breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great breakfast buffet and very friendly and helpful hotel staff
Stayed 2 nights in May 2026