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San Francisco Plaza Hotel

Property class: 3

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Photo gallery for San Francisco Plaza Hotel

A restaurant with outdoor seating, ornate railings, and a decorative fireplace. - San Francisco Plaza Hotel (Cusco)
A building with a balcony, a door, and a sign with a letter 'H'. - San Francisco Plaza Hotel (Cusco)
A dining area with ornate furniture, a statue, and Christmas decorations. - San Francisco Plaza Hotel (Cusco)
A living room with a wooden staircase, a green sofa, and a coffee table. - San Francisco Plaza Hotel (Cusco)
A hotel room with two beds, a nightstand, and a wall clock. - San Francisco Plaza Hotel (Cusco)
San Pedro Market and Plaza de Armas are located near San Francisco Plaza Hotel, which provides a free breakfast buffet, an airport shuttle, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a library.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

A hotel room with two beds, a nightstand, and a wall clock.

Standard Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

A hotel room with a bed, a chair, and a vase of flowers.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite

A hotel room with two beds, each with a brown bedspread and white pillows, and a black cross-shaped wall decoration.

Junior Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

A neatly made bed with a headboard, a bedside table with a lamp, and a wall clock.

Suite

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Triple Room, Bathtub, Courtyard Area

A hotel room with two beds, a desk, and a bathroom.

Exclusive Triple Room, Bathtub, Courtyard Area

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Large Twin Beds

View all photos for Single Room

A bathroom with a glass-enclosed shower, a white sink, and a towel rack.

Single Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Located in Cusco Historic Center, a neighborhood in Cusco, San Francisco Plaza Hotel is near a train station. Iglesia y Convento de Santa Clara and Arch of Santa Clara are local landmarks, and the area's natural beauty can be seen at San Francisco Church Museum and Catacombs and Orellana Pumaqchupan Park. Looking to enjoy an event or a game while in town? See what's happening at Garcilaso de la Vega Stadium or Action Valley. Visit our Cusco travel guide
Map
Calle Ceniza 147, Cusco, Cusco, 84

What's nearby

  • A market entrance with a sign reading "Bienvenidos a tu Mercado San Pedro".
    San Pedro Market
    5 min walk - 0.3 miles
  • A vintage tram with a sign reading "Tranvia de Cusco" parked on a cobblestone street.
    San Pedro Church
    5 min walk - 0.3 miles
  • A historic church with two bell towers, surrounded by a park with people and green trees.
    Plaza de Armas
    8 min walk - 0.5 miles
  • A historic church with two towers, a plaza with people, and mountains in the background.
    Cusco Cathedral
    10 min walk - 0.6 miles
  • A cityscape with a prominent cathedral and mountains in the background.
    San Blas Church
    15 min walk - 0.8 miles

Getting around

  • San Pedro Station
    7 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ)
    8 min drive

Restaurants

  • Organika Bakery & Coffee
    6 min walk
  • Moray Restaurant
    6 min walk
  • Chifa Hao-Yun
    6 min walk
  • Aulita Cafe Boutique
    3 min walk
  • San Francisco Plaza Hotel
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 7.00 per vehicle (one way)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20450791980

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is San Francisco Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at San Francisco Plaza Hotel?

Check-in start time: 10:00 AM; Check-in end time: anytime.

What time is check-out at San Francisco Plaza Hotel?

Check-out is at 9:00 AM.

Does San Francisco Plaza Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 7.00 per vehicle applies.

Where is San Francisco Plaza Hotel located?

Located in Cusco Historic Center, this hotel is within a 5-minute walk of Museo Irq’i Yachay and San Pedro Market. Plaza de Armas is 0.4 mi (0.6 km) away. San Pedro Station is 7 minutes by foot and Cusco Wanchaq Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

San Francisco Plaza Hotel Reviews

8.4

Very Good

8.4

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 43 out of 94 reviews
Rating 8 - Good. 33 out of 94 reviews
Rating 6 - Okay. 10 out of 94 reviews
Rating 4 - Poor. 5 out of 94 reviews
Rating 2 - Terrible. 3 out of 94 reviews

Reviews

Verified review

10/10 Excellent

LUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatt location as well!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time we also asked for the laundry service and it was excellent and cheap. Breakfast was good enough,
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place to stay, friendly staff and great location
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an amazing decoration. I love it. The room are very comfortable. Good breakfast, poor amenities but for the price is ok. If y0u want a good shampoo or soap bring it with y0u.. the restroom cleaning needs more deeper cleaning. It was a great option. Great value
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, helpful staff and in a perfect location for seeing Cusco
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Sanjiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe secure convenient friendly place. Since had early morn departure, packed to go breakfast. Good restaurant, wifi, heat, nice lobby. Only issue was that hot water before 7 am was not available, they said cylinder freezes. Good beds, clean sheets and towels, good bar, should be more like a Four Star Hotel. Plan to stay here again on return from Machu Pichu
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sanjiv

Liked: Cleanliness, amenities, property conditions & facilities
Good clean safe secure hotel, good beds, safe, staff, breakfast, restaurant, nice wifi, convenient location. The portable room heaters are not effective and challenging to get hot water for bath before 6 am (heaters freeze overnight).
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Elisabeth

Disliked: Cleanliness, staff & service, amenities
Got salmonella infection from eggs at breakfast and god hospitalized, wanted a late check out because of the situation, but then I needed to pay for one more night. Rooms are big, but not clean. Perfect location.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Property is great, modern, clean centrally located .staff is very accommodating and courteous. Toiletries could improve and a a mini grudge would be awesome!
Great bed and linens
Good variety and options for breakfast (included)
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We booked a tripple room and there was pictures showing a room on the top floor with nice hight to the ceiling. Instead we got a room on first floor without windows at all to the outside, only one window to the inside of the hotel staircase! And the staircase was lit most of the night, and people coming and going. Terrible. Also the room was too hot, and no air. Probably because there was no windows to the outside. Felt like being in a cellar. The room had a bath tub but out of function. It lacked both handle to start the water and a stopper in the tub. On the first night the water pipes broke in the bathroom sink so there was water on the floor when we woke up. Also the toilet did not work. Luckily the hotel managed to solve the issue during the day, and since we were off all day, it didn't bother us. The upside to this hotel is the friendly staff and extraordinary decorations. The go all in with paintings and sculptures. Also the location is great, everything in old town of Cusco in walking distance. If we had gotten the room we thought we booked (and not a cellar), the stay could have been pretty nice.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Linda Esther

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice property, clean rooms, a bit noisy needs soundproofing. One of the reception desk lady was rude, seems she lacks hospitality training. The rest of the staff was okay, The room had a non working portable heater and USB ports, the bathroom had a tube and nice shower, but needs doors or a curtain, the shower water spills to the floor and maybe dangerous, they do provide a foot towel but get angry and want to charge you if that towel gets dirty (which will happen since the floor is wet and you enter the bathroom with your trekking shoes...)
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Alanaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very kind and helpful. The pickup for the Sacred Valley tour was before breakfast time; but the hotel prepared breakfast to take for each of us. The same as we were able to leave the big luggage in their cloakroom.
Stayed 1 night in May 2026
Verified review

6/10 Okay

daniel

Disliked: Cleanliness
The staff were excellent and the location was good but the hotel would benefit from proper heating and warm bedding.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Tommy

Thank you for your excellent service.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Andrew

We stayed for 2 nights in February, and this is one of around 15 similarly priced hotels that we stayed in around Latin America. Well-located, around 10 minutes walk from the central Plaza and its restaurants. Suite rooms over two levels. Very comfy beds, albeit rooms would benefit from better lighting. Hot water, but slow to arrive at showers - fine if you know beforehand but frustrating 5-10 minutes otherwise. Downstairs seating area lined with religious icon paintings offer a striking decoration.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Luiz Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay attention to your bags.There is no elevator.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay problemas con el agua caliente y la limpieza de las bañeras. Por lo demás es un buen hotel y su personal es atento. También si sale antes de la hora del desayuno y lo solicita le proveen una bolsa con varios alimentos.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones cómodas y Perón al amable. Deben cambiar el papel de baño y jabón de baño es pésimo
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kazuhiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全て問題なし
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Carolina Andrea

Al llegar al alojamiento me cobraron 2 piezas de 3 camas, sin embargo, nos dieron una de 3 camas y 1 de 2 camas. Se cortó el agua h fue problema del hotel. Mal servicio de desayuno, pobre.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities

Bom custo benefício

Hotel bem localizado, funcionário gentis e bom café da manhã
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción en Cuzco!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Sara de Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é uma graça, a decoração é linda, as acomodações são ótimas, tudo muito limpo, o pessoal que trabalha no hotel são muito atenciosos e prestativos. A única coisa que poderia ser um pouco melhor é o café da manhã.
Stayed 5 nights in Dec 2022