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Polo Santa Monica

3.0 star property
Hotel in Cusco with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Polo Santa Monica

In-room safe, desk, free WiFi, bed sheets
Front of property
Reception
Flat-screen TV
Triple Room | In-room safe, desk, free WiFi, bed sheets
Polo Santa Monica provides free continental breakfast and more. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast included
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(14 reviews)

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Twin Beds

In-room safe, desk, free WiFi, bed sheets

Double Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
In-room safe
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

7.6 out of 10
Good
(8 reviews)

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
In-room safe
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Jiron Ricardo Palma 3 distrito wanchaq, Cusco, Cusco

What's nearby

  • Real Plaza Cusco - 8 min walk - 0.5 miles
  • Regional Hospital of Cusco - 13 min walk - 0.7 miles
  • National University of Saint Anthony the Abbot in Cuzco - 20 min walk - 1.1 miles
  • San Pedro Market - 5 min drive - 2.8 miles
  • Plaza de Armas - 6 min drive - 2.8 miles

Getting around

  • Cusco Wanchaq Station - 11 min drive
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive

Restaurants

  • ‪Chifa Sipan - ‬9 min walk
  • ‪La Toscana Café - ‬6 min walk
  • ‪Takibi - ‬8 min walk
  • ‪Taytafe - ‬8 min walk
  • ‪Mayupata - ‬7 min walk

About this property

Polo Santa Monica

Hotel near Plaza de Armas
Polo Santa Monica provides free continental breakfast and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), an elevator, and smoke-free premises
  • A 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms boast comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PEN 10 per day)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: PEN 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 20600626036

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

Polo Santa Monica Hotel
Polo Santa Monica Cusco
Polo Santa Monica Hotel Cusco

Frequently asked questions

Is Polo Santa Monica pet-friendly?

No, pets are not allowed at this property.

How much is parking at Polo Santa Monica?

Self parking is available for PEN 10 per day.

What time is check-in at Polo Santa Monica?

Check-in start time: 11:00 AM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Polo Santa Monica?

Check-out is at 10:00 AM.

Where is Polo Santa Monica located?

Located in Santa Monica, this hotel is 0.6 mi (0.9 km) from Real Plaza Cusco and 2.5 mi (4 km) from Plaza de Armas. Incan Citadel and Regional Hospital of Cusco are also within 15 minutes.

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Polo Santa Monica Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 90 out of 205 reviews
Rating 8 - Good. 49 out of 205 reviews
Rating 6 - Okay. 33 out of 205 reviews
Rating 4 - Poor. 12 out of 205 reviews
Rating 2 - Terrible. 21 out of 205 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to the airport. Due to flight delays we checked in to freshen up just 2 hours before checkout. The front desk staff was very accommodating. Helped us locate our taxi to Ollantaytambo as well. This is a great place for a overnight stay close to the airport.
Stayed 1 night in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind
Stayed 9 nights in Apr 2025

10/10 Excellent

Mykhaylo

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close to the airport
Stayed 1 night in May 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and polite staff
Stayed 1 night in Sep 2022

8/10 Good

Sarah-jade

Liked: Staff & service
Far from the historic centre but is located in a more residential sector, which makes it perfect to discover little bakeries.
Stayed 2 nights in Oct 2024

8/10 Good

Tamieka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok property was like 8 out of 10 it’s like out of the city so you have to take a cab for every
Stayed 4 nights in Jun 2025

6/10 Okay

Catherine

Liked: Staff & service
Very basic accommodation, perfect for stopping over for one night en route to Machu Picchu. Don’t expect any luxuries, but for the price it’s very fair and suitable.!
Stayed 1 night in Dec 2024

6/10 Okay

Ani

Disliked: Amenities
Bathtub was inside the room, next to the beds
Stayed 1 night in Apr 2024

2/10 Terrible

Sergio

Disliked: Staff & service
They had no hot water
Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location from the airport. Clean and modern rooms. We had two different rooms: In one room the mattress was rock hard and in the other room is was so soft you sunk right into it. Would like to see better mattresses used.
Stayed 2 nights in May 2024

6/10 Okay

Pamela

Disliked: Staff & service
HORRIBLE check-in experience. Super unhelpful and unfriendly front desk staff. I had accidentally booked the wrong dates for my stay, and the women at the front desk said they'd clean a new room and help us swap the dates. They told my friend and I to wait, so we did. About 30 minutes later, we went to check on the progress and there was a different woman working there. She knew nothing about what we were waiting for. I then proceeded to change the booking here in Expedia, and after showing her the updated booking she told us we had to pay a tax, which was fine and we were expecting that. I'm not fluent in Spanish but my friend is, and apparently it didn't matter how many times my friend told her we'd pay the tax, she basically kept telling us there was nothing she could "do to help us." Finally, after about 20 minutes of going back and forth with this woman, she somehow miraculously decided she would accept our tax payment so we could get into our room. VERY CONFUSING and I still to this day have no idea why she was giving us such a hard time. The room was okay, and breakfast was decent. The gentleman working the breakfast buffet was very kind and is the only reason why I gave "staff & service" 2 stars, because everyone else we interacted with was rude and dismissive. The price is good but like they say, you get what you pay for.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jul 2025

8/10 Good

Neil

Liked: Property conditions & facilities, room comfort
The room (410) had a great view over the airport and the shower was fantastic. The only complaint was that we had a 3 bed room and one of the beds had hair and dirt in the bed. We only needed 2 beds so it wasn't an issue.
Stayed 1 night in Jul 2025

6/10 Okay

Maricela

We Chan
Stayed 7 nights in Jun 2025

6/10 Okay

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
A great [low cost] choice for a short stay for one or a couple.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria de los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Gente amable
Stayed 5 nights in May 2025

8/10 Good

Brunna

Liked: Cleanliness, staff & service

bom custo benefício.

Ficamos apenas uma noite como transito. Mas achei ruim o chuveiro ser dentro do quarto, separado apenas por uma cortina em frente a cama, era muito frio para tomar banho, rsrsr. Mas o quarto é bem grande, e usamos muito os chás que ficam na recepção, pois foi na nossa chegada a altitude. No outro dia pegamos um transporte para o vale sagrado então a hospedagem nos atendeu.
Stayed 1 night in Apr 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Cavcsfvsfv
Stayed 5 nights in May 2025

4/10 Poor

Tsz Ching

Disliked: Staff & service, amenities
對於酒店員工十分不滿 首先是態度冷淡並且無法滿足客人要求，由於酒店職員不懂英文，難以溝通，職員會選擇先協助懂西班牙文的客人。 而面對本人所提出之要求，一而再再而三地忽略。本人出門前向櫃枱職員提出要求提供多一個枕頭及暖爐， 職員表示會於清潔房間時放進房間。 其後本人回到房間， 不但沒有完成本人要求， 更收走了早前向櫃枱職員借的風筒！ 本人親身到櫃枱再次表示需求，職員態度欠佳，沒有正面回覆何時會提供所需的物件，你需要多次向職員查詢才有回覆。 當我收到職員提供之暖爐時，我同時要求的枕頭，並沒有提供，又需要我再次向職員查詢！ 我從未試過入住酒店出現類似體驗，本人對此酒店十分不滿！ 位置偏僻，對於旅遊人士絕不友善！
Stayed 3 nights in May 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sin comentarios
Stayed 4 nights in Apr 2025

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel wasn’t close to the city center rather in a residential area, hence more quiet. The room was clean, bed comfortable. The only negative I can see is a tub in the middle of the room. It was weird.
Stayed 1 night in Apr 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice property, especially for the price. Nice area of the city and easy to get a taxi to the city center. Expedia says airport shuttle is included but just know it is not free, but is inexpensive (30sols or about 10us dollars). The staff were very helpful in getting the taxi set up how we.
Stayed 1 night in Mar 2025

6/10 Okay

Jack

Liked: Staff & service

Value for money

Used as a layover between travel. A bit souless but good value for money
Stayed 1 night in Jan 2025

2/10 Terrible

Astor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs Update in the rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay here. Staff were great, comfortable beds, safe area with lots of restaurants in walking distance. Only a short cab to the main plaza. They stored our bags for the 4 day trek we did and everything was safe, including my friends insulin which they kept in the fridge for us. A little noise because of the airport being so close.
Stayed 1 night in Jan 2025

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