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Polo Cusco Suites

3.5 star property
Hotel with free breakfast, near Plaza de Armas

Choose dates to view prices

Photo gallery for Polo Cusco Suites

Interior entrance
Standard Double Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Front of property - evening/night
Breakfast served, international cuisine
Junior Suite, Jetted Tub, City View | View from room
Polo Cusco Suites, steps from San Pedro Market, offers a welcoming retreat. Enjoy a free breakfast buffet to energize your morning and an international restaurant for evening meals. Attentive staff assist with local attractions, and rooms have WiFi for planning adventures.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Single Room, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
Designer toiletries
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Double Room, City View

Standard Double Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Double Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
Designer toiletries
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Triple Room, City View

Standard Triple Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Triple Room, City View

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, Jetted Tub, City View

Junior Suite, Jetted Tub, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, Jetted Tub, City View

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Designer toiletries
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
Designer toiletries
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Map
Avenida Alameda Pachacuteq 404, Av. San Martin, Cusco, Cusco, 8002

What's nearby

  • Coricancha - 15 min walk - 0.8 miles
  • San Pedro Market - 2 min drive - 1.0 mile
  • Plaza de Armas - 2 min drive - 1.2 miles
  • Cusco Cathedral - 2 min drive - 1.2 miles
  • Sacsayhuaman - 6 min drive - 2.4 miles

Getting around

  • Cusco Wanchaq Station - 8 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 4 min drive

Restaurants

  • ‪Chifa Capon - ‬4 min walk
  • ‪La Quinta Comida Peruana - ‬8 min walk
  • ‪Emiliana Restaurant - ‬7 min walk
  • ‪Yuraq Resto Bar - ‬7 min walk
  • ‪Tablón - ‬3 min walk

About this property

Polo Cusco Suites

Hotel near Plaza de Armas
San Pedro Market is located near Polo Cusco Suites, which provides a free breakfast buffet, a terrace, and laundry facilities. The on-site international cuisine restaurant, Sky Room, serves breakfast. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Airport drop-off service (surcharge), an elevator, and smoke-free premises
  • Luggage storage, a TV in the lobby, and tour/ticket assistance
  • A porter/bellhop, a computer station, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sky Room

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for PEN 100 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 4 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: PEN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Property Registration Number 20600714989

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cusco Polo Suites
Cusco Suites
Polo Cusco
Polo Cusco Suites
Polo Suites
Polo Suites Cusco
Polo Suites Hotel
Polo Suites Hotel Cusco
Polo Cusco Suites Hotel
Polo Cusco Suites Hotel
Polo Cusco Suites Cusco
Polo Cusco Suites Hotel Cusco

Frequently asked questions

Is Polo Cusco Suites pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Polo Cusco Suites?

Check-in start time: 11 AM; Check-in end time: midnight.

What time is check-out at Polo Cusco Suites?

Check-out is at 10:00 AM.

Does Polo Cusco Suites provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of PEN 4 per vehicle applies.

Where is Polo Cusco Suites located?

Located in Primavera, this hotel is within 1 mi (2 km) of Inca Pachacutec Monument, Plaza de Armas, and San Pedro Market. Cusco Craft Center and Orellana Pumaqchupan Park are also within 10 minutes. Cusco Wanchaq Station is 8 minutes by foot and San Pedro Station is 20 minutes.

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Reviews

Polo Cusco Suites Reviews

8.4

Very Good

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 294 out of 657 reviews
Rating 8 - Good. 236 out of 657 reviews
Rating 6 - Okay. 75 out of 657 reviews
Rating 4 - Poor. 30 out of 657 reviews
Rating 2 - Terrible. 22 out of 657 reviews

Reviews

10/10 Excellent

Gia

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 1 night in Oct 2022

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical place, magical hotel. I genuinely have zero complaints.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gustavo

Liked: Amenities
Great place. Great Price
Stayed 4 nights in Aug 2024

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Perfect location to everything. The staff was incredibly friendly and helpful. The pool and gym were super clean ans well kept. The restaurants had great and delicious food and the drinks were amazing.
Stayed 3 nights in May 2023

10/10 Excellent

Flordeliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean. All the staff are so helpful. The breakfast is really good.
Stayed 4 nights in Dec 2023

10/10 Excellent

Michaël

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate my 2 nights stay. Only complain is that my room was near the restaurant/bar which was a bit loud in the evening.
Stayed 2 nights in Jul 2022

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place in a beautiful city of Cusco. Hotel very clean, room very spacious. Breakfast is good. I went there 8/12/23 - 8/15/23
Stayed 3 nights in Aug 2023

8/10 Good

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. A little run down. Very helpful at the front desk. Food at the hotel’s restaurant was really yummy and decent price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first of 3 trip: We were in a very nice suite 603 for our stay. Service was great and very good buffet breakfast. Well done!!!
Stayed 3 nights in Oct 2022

8/10 Good

Jimmy

Liked: Cleanliness, staff & service

Nice hotel but very noisy

Nice hotel and nice view but very very noisy, like honking in the main street below day and night ... Nice views and nice restaurant on top. Note that check out is strict at 10am!!
Stayed 3 nights in Nov 2022

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were exceptionally friendly and understanding, especially as I dealt with an issue with LATAM; they went above and beyond to assist me. The building’s elevator is a welcomed convenience, as every step at 3,500 meters above sea level is no small feat. The view from the 12th-floor bar is truly breathtaking. While the room felt a bit outdated, this was reflected in the price, making it overall a good value for the stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carter

Liked: Staff & service, property conditions & facilities
This is a lovely place to stay! The staff are very friendly and helpful and the rooms are incredibly clean, with an amazing view of the city! The hotel seems quite family oriented with mainly other Peruvians staying, and so if you’re a tourist looking to meet people or if your Spanish is not proficient, this may not be the best hotel choice for you. It’s about a 20 minute walk from Plaza de Armas with more restaurants/tourist areas, but I didn’t mind at all and had no problem walking home in the evening as a solo young woman. I recommend this hotel!
Stayed 8 nights in Aug 2023

6/10 Okay

Annette

Check in took extremely long
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk was too slow; charged extra days. Corrected finally after keeping us waiting for a while!!
Stayed 1 night in Sep 2024

4/10 Poor

Wenli

Next to the street. Very noisy and dusty. No air ventilation system in the room.
Stayed 3 nights in Oct 2022

10/10 Excellent

Kayo

Liked: Cleanliness, staff & service, property conditions & facilities
There was a heater. But it didn’t work.
Stayed 3 nights in Jun 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get my VIP discount. They did let me stay late but didn’t communicate to the next staff member so it was awkward when they wanted to charge me. Dining experience was nice but food isn’t that great. Tub and shower were nice, laundry service was convient. Bed and pillows are hard. A fan would have been nice.
Stayed 1 night in Nov 2022

6/10 Okay

sacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok hotel and amenities, asked for an extra bed before I got there, ended up with a crib. When we asked for a bed they said ok but wanted to charge an extra nightly fee. We went without the extra bed and they still Charged extra to have another person in the room. Slightly disappointed as this could have been communicated in the conversation before I got there but was lost in translation.
Stayed 4 nights in Nov 2022

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

It was horrible from the begining we had to wait for our room for 45 min. Then the towels where old and torn. Then anothe day there was no water at all in the middle of my showe and my family member. The tv was too small. Not enough hangers only 2 and the safe needed a key which they didnt give us we had to call for it and for extra towels and pillows. The restaurant was good the service and food. But class customer service and better attention and newer things was a complete miss.
Stayed 4 nights in Sep 2022

4/10 Poor

Louis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Second of our trip to Cusco: We were assigned to room 902 which has no heater in a cold room, no hair dryer, no hand towels, no fridge for our food and toilet doesn’t flush well. After check in, we requested a few things to our room at the reception including bagged breakfast for next day due to early tour. None of the things we got per our request. We finally got a room change to 703 on the next day. It might sound like a petty complaint but it is a legitimate VIP hotel access that never happened on this second round. Overall, the rest of stay was great other than the fist day hiccups.
Stayed 3 nights in Oct 2022

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with fried staff. Breakfast included and even coca tea available at front desk for free
Stayed 2 nights in Sep 2025

2/10 Terrible

Jose Franklin

Disliked: Staff & service, property conditions & facilities
Baje alas 4 am a recepcion para comprar agua y me dijeron que no tenian asi que tuve que salir del hotel a. Comprar agua.
Stayed 1 night in Jul 2025

4/10 Poor

yoshitaka

Disliked: Property conditions & facilities, room comfort
ホテルの水道が壊れ全室初日の夜から翌日朝にかけ一切水が出なかった
Stayed 2 nights in Jul 2025

8/10 Good

Alexis

Liked: Staff & service, amenities
La estancia está muy bien, pero el único elevador estuvo en mantenimiento durante 3 días y nuestra habitación en el piso 8. Hicimos mucho ejercicio.
Stayed 4 nights in Jun 2025

4/10 Poor

Jose Joaquin

Liked: Cleanliness, staff & service

Mucho que mejorar

El hotel requiere algo de mantenimiento, y cambio de luces en las habitaciones, ya que se ven muy oscuras, el agua en la reghadera no se mantiene a una temperatura estable, cambia de frio a caliente permanentemente, lo que hace muy complicado el proceso de bañarse. Durante el tiempo de estadia repararon el unico ascensor que tenian, por lo que tuvimos que subir y bajar escaleras, hasta un 7mo piso
Stayed 1 night in Jun 2025

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