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Novotel Cusco

4.0 star property
Historic hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Cusco

LCD TV
Exterior
Spa
Exterior
Miscellaneous
Located close to Cusco Cathedral and San Blas Church, Novotel Cusco provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, La Cave, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Duplex, 1 Queen Bed (Colonial)

Family Duplex, 1 Queen Bed (Colonial) | Minibar, in-room safe, desk, iron/ironing board

Family Duplex, 1 Queen Bed (Colonial)

Highlights

Heating
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Minibar
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Minibar
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Minibar
  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Colonial)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed (Colonial)

Highlights

Heating
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Minibar
  • Sleeps 1
  • 1 Double Bed

View all photos for Habitación Colonial Matrimonial

Minibar, in-room safe, desk, iron/ironing board

Habitación Colonial Matrimonial

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Twin Beds (Colonial)

Room, 2 Twin Beds (Colonial) | Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds (Colonial)

Highlights

Heating
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Minibar
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
San Augustin 239 Esquina, Cusco, Cusco, 0

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Coricancha - 3 min walk - 0.2 miles
  • Cusco Cathedral - 5 min walk - 0.3 miles
  • San Pedro Market - 13 min walk - 0.7 miles
  • Sacsayhuaman - 18 min walk - 0.9 miles

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Kion - ‬2 min walk
  • ‪A Mi Manera - ‬2 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Fabrica Sportsbar - ‬1 min walk

About this property

Novotel Cusco

Upscale historic hotel near Cusco Cathedral
Located close to San Blas Church and Plaza de Armas, Novotel Cusco provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, La Cave, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Free newspapers, concierge services, and meeting rooms
  • Multilingual staff, coffee/tea in the lobby, and tour/ticket assistance
  • Guest reviews speak highly of the breakfast, helpful staff, and first-rate property condition
Room features
All 99 rooms have amenities such as free WiFi, safes, and minibars. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Free infant beds, heating, and daily housekeeping

Similar properties

Free daily buffet breakfast

Sonesta Hotel Cusco

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,021 reviews
Sonesta Hotel Cusco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:00 AM on weekends; PEN 60.20 for adults and PEN 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Cave

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PEN 50 per pet, per day
Welcoming dogs only
1 total (up to 26 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 20422841653

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Frequently asked questions

Is Novotel Cusco pet-friendly?

Yes, Novotel Cusco allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of PEN 50 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking at Novotel Cusco?

Novotel Cusco doesn't offer parking.

What time is check-in at Novotel Cusco?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Cusco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Cusco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 50 per vehicle applies.

Where is Novotel Cusco located?

Located in Cusco Historic Center, this historic hotel is within a 5-minute walk of Cusco Cathedral, Plaza de Armas, and San Blas Church. Coricancha and San Pedro Church are also within 15 minutes. Cusco Wanchaq Station is 14 minutes by foot and San Pedro Station is 14 minutes.

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Reviews

Novotel Cusco Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 730 out of 1007 reviews
Rating 8 - Good. 203 out of 1007 reviews
Rating 6 - Okay. 43 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 12 out of 1007 reviews

Reviews

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Highly recommend this charming hotel tucked away near the historic district.
Stayed 6 nights in Jul 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Novotel Cusco! The location is unbeatable—just a short stroll from the Plaza de Armas—making it perfect for exploring the city. The staff was exceptionally friendly and went out of their way to make us feel welcome and cared for throughout our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

NEYSI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near everything, the staff is super friendly and the restaurant options are amazing
Stayed 4 nights in Jul 2025

6/10 Okay

SHAAN

Liked: Cleanliness, staff & service, property conditions & facilities
Alright overall for a quick stay whilst enjoying many of Cusco's wonders...
Stayed 2 nights in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
su ubicación es muy buena
Stayed 5 nights in Jun 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovely hotel located close to all the tourist sites
Stayed 1 night in May 2025

10/10 Excellent

JUAN BOSCO

Liked: Amenities
personal, servicio, estancia, desayuno, instalaciones
Stayed 1 night in Jul 2025

10/10 Excellent

Edlyne

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Xuelian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property with Spanish court yard, only 6-7 walk to the main square, breakfast and very friendly staff standing by 24 hrs. A lot of nice restaurants just around the corner.
Beautiful court yard with dining options.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great!! Hotel atmosphere is relaxing. Cusco is amazing
Stayed 1 night in Jul 2025

10/10 Excellent

JUAN BOSCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención y hospitalidad del hotel fueron el highlight del viaje.
Stayed 1 night in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Very close to areas of interest...well appointed rooms
Stayed 3 nights in May 2025

8/10 Good

Humberto Cruz

Liked: Cleanliness, amenities, property conditions & facilities
Great location to visit Cusco. I definitely recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Venkataramana

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, Family Friendly, very supportive staff
Stayed 6 nights in Apr 2025

8/10 Good

Maxim

Liked: Cleanliness, property conditions & facilities
Good location and overall environment matches expectation
Stayed 2 nights in Mar 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passamos apenas duas noites mas foram muito agradáveis.
Stayed 2 nights in May 2025

10/10 Excellent

Alberto Sato

Liked: Cleanliness, amenities, property conditions & facilities
The location is very good and you can walk around Downtown. The service is really good also and the food is great!
Stayed 1 night in Jun 2025

10/10 Excellent

JUAN BOSCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excede expectativas en atención y servicios del personal competente y amable, en limpieza, en habitación en general, en bufet desayuno, en terraza
Stayed 1 night in Jul 2025

8/10 Good

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia VIP program is a joke that has never been honored in any property we have visited. Just a recipe for disappointment. The hotel itself was very nice with excellent service and very attentive staff. The breakfast was above par and dinner was excellent. Would love to stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Central; Comfy beds; Great staff
Stayed 4 nights in May 2025

10/10 Excellent

Iret

Liked: Cleanliness, amenities, property conditions & facilities
increible todo, el servicio, las habitaciones, la rapidez con que atiende, instalaciones limpias, cuartos comodos.
Stayed 6 nights in May 2025

10/10 Excellent

marcos daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESPETACULAR!

Um hotel muito bem localizado, perfeitamente decorado, com bom restaurante e Staff e atendimento acima da média. Uma das melhores opções de Cusco com certeza
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien muy cómodo y tranquilo
Stayed 1 night in Jun 2025

8/10 Good

Huddia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reason for 4 stars is the floor was sticky and wasn’t cleaned properly. Otherwise decent priced hotel in excellent location. Beds comfy. I would stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Perfect location Staff is very helpful and attentive
Stayed 1 night in Mar 2025

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