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Novotel Cusco

4.0 star property
Historic hotel with a 24-hour business center and a 24-hour front desk

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Photo gallery for Novotel Cusco

LCD TV
Terrace/patio
Exterior
Business center
Minibar, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

Family Duplex, 1 Queen Bed (Colonial)

Highlights

Heating
Free cribs/infant beds
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

Highlights

Heating
Free cribs/infant beds
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Room, 1 Double Bed (Colonial)

Highlights

Heating
Free cribs/infant beds
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 1
  • 1 Double Bed

View all photos for Habitación Colonial Matrimonial

Habitación Colonial Matrimonial | Minibar, in-room safe, desk, iron/ironing board

Habitación Colonial Matrimonial

Highlights

Heating
Free cribs/infant beds
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Twin Beds (Colonial)

Room, 2 Twin Beds (Colonial) | Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds (Colonial)

Highlights

Heating
Free cribs/infant beds
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
San Augustin 239 Esquina, Cusco, Cusco, 0

What's nearby

  • Cusco Cathedral - 2 min walk - 0.2 miles
  • Plaza de Armas - 4 min walk - 0.3 miles
  • Coricancha - 5 min walk - 0.3 miles
  • San Pedro Market - 12 min walk - 0.7 miles
  • Sacsayhuaman - 18 min walk - 0.8 miles

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

Novotel Cusco

Upscale historic hotel near Cusco Cathedral
Located close to San Blas Church and Plaza de Armas, Novotel Cusco provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, La Cave, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Multilingual staff, a 24-hour front desk, and smoke-free premises
  • Meeting rooms, a banquet hall, and free newspapers
  • Guest reviews speak highly of the breakfast, helpful staff, and first-rate property condition
Room features
All 99 rooms have amenities such as free WiFi, safes, and minibars. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Free infant beds, heating, and daily housekeeping

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:00 AM on weekends; PEN 60.20 for adults and PEN 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Cave

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PEN 50 per pet, per day
Welcoming dogs only
1 total (up to 26 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 20422841653

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Frequently asked questions

Is Novotel Cusco pet-friendly?

Yes, Novotel Cusco allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of PEN 50 per pet, per day.

How much is parking at Novotel Cusco?

Novotel Cusco doesn't offer parking.

What time is check-in at Novotel Cusco?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Cusco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Cusco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 50 per vehicle applies.

Where is Novotel Cusco located?

Located in Cusco Historic Center, this historic hotel is within a 5-minute walk of Cusco Cathedral, Plaza de Armas, and San Blas Church. Coricancha and San Pedro Church are also within 15 minutes. Cusco Wanchaq Station is 14 minutes by foot and San Pedro Station is 14 minutes.

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Novotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Perfect location Staff is very helpful and attentive
Stayed 1 night in Mar 2025

10/10 Excellent

Beena Ajitbhai

Liked: Cleanliness, amenities
Amazing property with great ambience and very helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Friendly staff. Nice buffet breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Cusco and very close walk to Plaza de Armas with many dining options close by!
Stayed 2 nights in Apr 2025

10/10 Excellent

Odalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel totally recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Hanqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near the arms square, and there are many cafes and restaurants around. The hotel is clean and beautiful.
Stayed 1 night in Mar 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very quiet compared to other places we stayed in Cusco. Had excellent breakfast that was included and also had a great dinner menu. Staff spoke great English and was easy to get settled into Peru
Stayed 3 nights in Mar 2025

10/10 Excellent

Elmer

Liked: Cleanliness, amenities, property conditions & facilities
Staff are wonderful theres a lots of shops close by and really good restaurants near by
Stayed 3 nights in Mar 2025

8/10 Good

Kanwal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the courtyard was beautiful
Stayed 2 nights in Apr 2025

10/10 Excellent

raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing staff. Centrally located to everything. Walkable
Stayed 3 nights in Mar 2025

10/10 Excellent

Jazlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff!
Stayed 2 nights in Jan 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel centrally located near historical sites. Staff are courteous and helpful. I traveled solo and felt very safe.
Stayed 7 nights in Mar 2025

10/10 Excellent

AARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely professional and friendly staff. Excellent restaurant and hotel dining options. Great Spa. Looking forward to returning.
Stayed 1 night in Mar 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. So comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet and classy hotel. The lobby area is very inviting and relaxing. It’s close to Plaza de Almas and close to many shops and food.
Stayed 4 nights in Mar 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Beautiful property, great location! ❤️
Stayed 2 nights in Dec 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly place
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Service was amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Tedi

Liked: Cleanliness, staff & service, property conditions & facilities
Best staff and accommodatiion, very conveniently located
Stayed 2 nights in Oct 2024

10/10 Excellent

allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely well located hotel. Staff excellent. Thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean. A lot of monuments are at a walking distance. There are a lot of restaurants in the area. And the personnel is very helpful and nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in Cusco!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamileh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, lovely staff

I spent three nights at Novotel Cusco, and it was an amazing experience. The rooms were spacious, clean, and comfortable. The staff provided excellent service, and the breakfast offered a wide variety of choices.
Stayed 1 night in Jan 2025

10/10 Excellent

Jiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,clean, and comfortable stay!
Stayed 1 night in Sep 2024

10/10 Excellent

JIHOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Mar 2025