See all properties

Hotel San Agustin El Dorado

Property class: 4

Choose dates to view prices

Photo gallery for Hotel San Agustin El Dorado

An indoor courtyard with seating areas, a staircase, and a glass elevator. - Hotel San Agustin El Dorado (Cusco)
A conference room with rows of chairs, a podium, a projector screen, and a table with a vase of flowers. - Hotel San Agustin El Dorado (Cusco)
A hotel room with a bed, bedside table, lamp, and a dining area with a table and chairs. - Hotel San Agustin El Dorado (Cusco)
A multi-story building with balconies, a glass elevator, and a flower garden in the foreground. - Hotel San Agustin El Dorado (Cusco)
A street with buildings, including a hotel with balconies and flags. - Hotel San Agustin El Dorado (Cusco)
A short walk from Plaza de Armas, Hotel San Agustin El Dorado provides an art gallery on site, designer stores on site, and dry cleaning/laundry services. The on-site international cuisine restaurant, Campanario, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 Double or 2 Twin Beds

A hotel room with a neatly made bed, a brown hat, and sunglasses on a wooden nightstand.

Double Room, 1 Double or 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, and a dining area.

Triple Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Quadruple Room

A hotel room with a bed, a nightstand, and a lamp.

Family Quadruple Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Standard

Room

Single Room Standard

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Standard

Room

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3

View all photos for Triple Room Standard

Room

Triple Room Standard

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Located in Cusco Historic Center, a neighborhood in Cusco, Hotel San Agustin El Dorado is near a train station. San Francisco Church Museum and Catacombs and Orellana Pumaqchupan Park reflect the area's natural beauty and area attractions include Museo de Historia Natural and Casa DARTE - Centro de Artes Escénicas. Looking to enjoy an event or a game while in town? See what's happening at Garcilaso de la Vega Stadium or Action Valley. Visit our Cusco travel guide
Map
Avenida El Sol 395, Cusco, Cusco, 84

What's nearby

  • A historic site with a large stone wall, a grassy field with headstones, and a prominent church in the background.
    Coricancha
    2 min walk - 0.1 miles
  • A historic fountain with a statue, a reflective pool, and a cathedral in the background.
    Plaza de Armas
    3 min walk - 0.2 miles
  • A historic church with two towers, a plaza with people, and mountains in the background.
    Cusco Cathedral
    5 min walk - 0.3 miles
  • A cityscape with a prominent cathedral and mountains in the background.
    San Blas Church
    8 min walk - 0.5 miles
  • A market entrance with a sign reading "Bienvenidos a tu Mercado San Pedro".
    San Pedro Market
    10 min walk - 0.6 miles

Getting around

  • San Pedro Station
    12 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ)
    13 min drive

Restaurants

  • Chifa Pekín
    2 min walk
  • Los Toldos Chicken
    3 min walk
  • Parada Vegana
    3 min walk
  • Cafe Ayllu
    3 min walk
  • Qura
    3 min walk

Similar properties

An outdoor patio area with seating, a fountain, and a large tree.
Union Hotel Cusco
Cusco Historic Center
  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Game room
9.0 out of 10, Wonderful, 1,003 reviews
Union Hotel Cusco
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: PEN 12 for adults and PEN 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Campanario
  • El Campanario Bar

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Desk
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PEN 99.0 per stay
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PEN 12 for adults and PEN 12 for children
  • Airport shuttle fee: PEN 100 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PEN 99.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20510898126

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Frequently asked questions

Is Hotel San Agustin El Dorado pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel San Agustin El Dorado?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel San Agustin El Dorado?

Check-out is at 10:00 AM.

Does Hotel San Agustin El Dorado provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 100 per vehicle applies.

Where is Hotel San Agustin El Dorado located?

Located in Cusco Historic Center, this hotel is within a 5-minute walk of Palace of Justice and Plaza de Armas. Coricancha and Kusicancha are just steps away. San Pedro Station is 12 minutes by foot and Cusco Wanchaq Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel San Agustin El Dorado Reviews

8.0

Very Good

8.6

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 102 out of 298 reviews
Rating 8 - Good. 128 out of 298 reviews
Rating 6 - Okay. 43 out of 298 reviews
Rating 4 - Poor. 14 out of 298 reviews
Rating 2 - Terrible. 11 out of 298 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay! Excellent location and excellent staff!
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel staff are friendly and it’s really convenient because it’s close to everything.. easy access to walk to places around the city
Verified review

10/10 Excellent

The hotel was conveniently located. The staff were a little aloof and breakfast was average . Some amenities were broken or unavailable.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the room was clean and the staff friendly, there was an issue with the hot water pressure in the shower of my unit. Hot water would work for 3-4 mins before a blast of cold water would occur before going back to hot water.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The San Augustin hotel across the street was a nicer hotel. This hotel was adequate
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the plaza de armas, that was so convenient when you’re coming back from tour and want to stay close enough to the main restaurants of the town
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place id great for relaxing after a hard day.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great, comfortable place to stay. It was clean and beautiful with a very nice complementary breakfast that extended a wide range of hours. The room service was also delicious and convenient.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff at front desk, consistently great breakfast, dinner was excellent and wait staff were friendly and deliver great service. Overall great experience.
Stayed 4 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the plaza de armas
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
At Political Crisis In Peru This Hotel Do The Best To Protect All Also The American Consulate Is Less Than 4 Minute Walk Safe Area
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel. Not very quiet since we had a room facing the main road. Always honking and alarms going off.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine but even though there were no guests the staff refused a late check-in.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was stating in rooms on the street. We were kept up to due cars driving over a grate in the street
Stayed 1 night in Apr 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Rooms are very outdated. I've stayed her twice and on both occasions, I specifically requested a double bed room because I have chronic pain and have found that a double bed allows me to get into a more comfortable position. However, on both occasions I got a twin room.
Stayed 4 nights in Sep 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities
We stayed one night and we did not like our room. The bed was very uncomfortable and the heater didn't work. Night lamp was broken. I would not book again at this hotel.
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
I was traveling with a group, and two of us made reservations at the San Agustin El Dorado through Expedia. During our check in on 3/14, the woman at the front dest was dismissive and rude, particularly to a friend checking-in alongside of me. She was unable to locate my friend's reservation despite our providing confirmation emails/codes from Expedia. She eventually provided a room key, and we thought it was resolved. The next evening however, we returned from a day hike to find my friend's room door completely open with her belongings exposed to the hallway. These concerns were immediately dismissed by the same front desk woman, who continued to harass my friend about being unable to locate the reservation, demanding additional payment for the room. My friend had to spend the last two days of our trip trying to work things out between the woman and Expedia. Eventually a different front desk clerk was present and was able to resolve the issue and find record of my friends reservation, which should have been the end of it. However upon check out, the front desk woman was back on shift and demanded my friend to pay the full room rate before she could leave (despite email receipt confirming that she had already paid). Not knowing what else to do and needing to get to the airport, my friend paid again for the room, and the woman had the audacity to sign for the charge herself. Appalling service from that woman overall. I wish I had her name but she was not wearing a name tag.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom mas não é 4 estrelas. Apenas 3 estrelas.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es amable y el hotel limpio.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel perfeito!

Hotel muito bem localizado, no centro de Cusco. Café da manhã delicioso, chá quente o tempo inteiro. Recomendo!
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación / precio calidad
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

NO ME ENTREGARON COMPROBANTE DE PAGO

NO HE RECIBIDO EL COMPROBANTE DE PAGO POREL HOSPEDAJE DEL 25.10.2022 AL 29.10.2022, NO PUEDO RECLAMAR EL REINTEGRO A MI INSTITUCION.
Stayed 5 nights in Oct 2022
Verified review

6/10 Okay

Disliked: Staff & service
no ayudaron con los equipajes, dias estuve sin cable tv a pesar que les dije que vean la falla el segundo dia de estancia.
Stayed 5 nights in Oct 2022