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Hotel Ruinas

3.0 star property
Hotel with free breakfast, a quick walk to Cusco Cathedral

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Photo gallery for Hotel Ruinas

Interior
Reception
Front of property
Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Single Room, 1 Large Twin Bed

Comfort Single Room, 1 Large Twin Bed | In-room safe, desk, iron/ironing board, free WiFi

Comfort Single Room, 1 Large Twin Bed

Highlights

Heating
Refrigerator
TV
Deep soaking bathtub
Shower/tub combination
Private bathroom
Cable channels
Daily housekeeping
  • 1.4 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room

Highlights

Heating
Refrigerator
TV
3 bedrooms
Deep soaking bathtub
Shower/tub combination
Hair dryer
Cable channels
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

Highlights

Heating
Refrigerator
TV
Deep soaking bathtub
Shower/tub combination
Hair dryer
Cable channels
Daily housekeeping
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2
  • 2 Twin Bed(s) OR 1 Full Bed(s)

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 3
  • 3 Twin Bed(s)

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About the neighborhood

Map
Calle Ruinas 472, Cusco, CUZ, 8002

What's nearby

  • Cusco Cathedral - 3 min walk - 0.2 miles
  • Plaza de Armas - 5 min walk - 0.3 miles
  • Coricancha - 7 min walk - 0.4 miles
  • San Pedro Market - 13 min walk - 0.7 miles
  • Sacsayhuaman - 18 min walk - 0.8 miles

Getting around

  • San Pedro Station - 15 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Jack's Cafe - ‬2 min walk
  • Cicciolina Cafe
  • ‪Mama Seledonia - ‬2 min walk
  • ‪Picarones Ruinas - ‬1 min walk

About this property

Hotel Ruinas

Hotel near Cusco Cathedral
Located close to Museo de Historia Natural and Plaza de Armas, Hotel Ruinas provides a free breakfast buffet, an airport shuttle, and a library. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • A roundtrip airport shuttle (surcharge), coffee/tea in the lobby, and a front-desk safe
  • A porter/bellhop, concierge services, and luggage storage
  • Smoke-free premises, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Ruinas offer comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Refrigerators and irons/ironing boards
  • TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PEN 40 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 9 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 15 per vehicle (one-way)
  • Nearby parking fee: PEN 40 per day (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards; cash is not accepted
Property Registration Number 20442053431

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Hotel Ruinas
Hotel Ruinas Cusco
Hotel Ruinas Hotel
Ruinas Cusco
Ruinas Hotel Cusco
Hotel Ruinas Cusco
Hotel Ruinas Hotel Cusco

Frequently asked questions

Is Hotel Ruinas pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Ruinas?

Check-in start time: 10:00 AM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Ruinas?

Check-out is at 9 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Ruinas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 15 per vehicle applies.

Where is Hotel Ruinas located?

Located in Cusco Historic Center, this hotel is within a 5-minute walk of Cusco Cathedral and Plaza de Armas. Museo de Historia Natural and Museo de Arte Popular are also within 10 minutes. San Pedro Station is 15 minutes by foot and Cusco Wanchaq Station is 15 minutes.

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Hotel Ruinas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 149 reviews
Rating 8 - Good. 36 out of 149 reviews
Rating 6 - Okay. 8 out of 149 reviews
Rating 4 - Poor. 3 out of 149 reviews
Rating 2 - Terrible. 3 out of 149 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main plaza. Good breakfast, very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Will stay there again next time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most hospitable

The staff at the Ruias is amazing; their purposeful hospitality stood out during our visit. Everything we requested at any hour was immediately got an immediate response. The hotel's location, near the main plaza, is very convenient.
Stayed 6 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service. And very good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel
Stayed 4 nights in Jul 2022

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 5 nights in Jul 2022

10/10 Excellent

Jody S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast included in our reservation. The hotel has an impressive collection of acient pottery and textiles. Very conveinient to center city.
Stayed 2 nights in Jun 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. We especially enjoyed the breakfast options and that tea was available all day!
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. The first floor is flooded with Inca artifacts and stories.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location, but honking horns all night
Stayed 1 night in Apr 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Is a very convenient hotel, near Plaza de Armas. In a safe area, specially if you are traveling alone. Just make sure that you are not place in a rooms that face that street because is very noise and not good for resting.
Stayed 2 nights in May 2024

10/10 Excellent

Hasna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe homy staff Close to many resturants cafe shopping and lot of attraction sights at around
Stayed 1 night in May 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Caring and compassionate from the doorman to the front desk and cleaning staff. My wife had a medical issue and the staff immediately assisted her needs. They also helped fix mistakes the travel agency had made in the booking. I can’t say enough good things about the hotel experience. It was the best part of our travel experience.
Stayed 6 nights in Feb 2024

10/10 Excellent

Ines

Water to drink, you have to buy
Stayed 4 nights in May 2024

2/10 Terrible

Neriza

Disliked: Amenities, property conditions & facilities
We arrived at 1130pm and was hoping to extend stay to 2 days due to late flights , the staff said we need to check out at 9am coz they were full , we had to change hotels due to that we had to go to the streets and find another hotel in a city we have never been
Stayed 1 night in May 2024

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with a great location

I really enjoyed this hotel. Its location, 2 minutes from the main square, was excellent. The customer service was also super friendly and helpful. I really only saw two drawbacks, and these may be true for any of the hotels in older buildings that are centrally located. Firstly, I had the option of taking a street facing room or not. I thought it would be nice to have a balcony to see whatever was happening outside. Unfortunately, this includes a dozen or so tour buses that show up every morning as early as 4:00am. That means early morning noise. Many day tours originating in Cusco begin very early each morning. This isn’t the hotel’s fault but is something to be aware of if given a choice of room. The only other thing to be aware of is that in older buildings it may take quite a long time for the hot water to make its way to your room if your up early for one of those 4:00am tours. This is just something to be aware of if you’re looking for a warm shower in the early morning but also something I ran into at a second hotel I stayed at. Id definitely stay here again
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs TLC and updates!!

First stay at Ruinas since pandemic…found hotel to be worn out…carpeting on steps worn through to backing, frayed, dirty and loaded with stains. Bedding was gross… felt very unclean and definitely old and worn. So for the price of 95 US dollar you would expect otherwise! Breakfast included in stay, but it was same typical buffet; nothing beyond. No dietary restrictions options such as gluten free or without salt… so I had to go out to breakfast each day. Location is great… Front desk charged us for a night stay that we were adamant had been already paid for. And then ( thankfully) realized their mistake. Be aware and carefully… always get a receipt and keep email records!! Had to change rooms as invaded by a horse of ants in first room & from looking at the picture one can see that they were after something sweet on counter like a circular glass… meaning that bathroom sink area hadn’t been cleaned from last customer. I was beyond disgusted! Hotel Ruinas… not on my list of places to stay in Cusco. Not worth the monies.
Stayed 1 night in Sep 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

4/10 Poor

Achraf

Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2024

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me he quedado en barios hotel del mundo,pero estas personas son excelentes
Stayed 2 nights in Sep 2024

6/10 Okay

Edno

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Estrutura do hotel muito boa e agradável. Equipe de atendimento muito pouco simpática. No café da manhã, meia hora antes do término do horário, não havia mais bolo, água, ovos mexidos e outros itens. Pedi para repor os itens faltantes e disseram que tinham acabado. Trouxeram apenas um copo de água.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashraf

Stayed 1 night in Jul 2024

10/10 Excellent

ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación, buen servicio

El hotel está en el centro de Cusco, a unos 5 minutos caminando de la Plaza Principal, en una zona tranquila y segura, es fácil moverse caminando a cualquier lado y eso es una gran ventaja, las habitaciones son cómodas en términos generales, la cama y las almohadas están bien y tiene agua caliente las 24 hrs, y el desayuno tipo buffet que sirven de 5:00 a 9:00 a.m., es sencillo pero bueno (fruta, cereales, huevo, pan, jugo, café mate, etc), me agradó que sirvieran el dasayuno desde temprano porque da la posibilidad de comer algo antes de salir a algún tour. Creo que les hace falta alguna botella de agua de cortesía en las habitaciones, no hay elevador, por lo que hay que subir varias escaleras para llegar a las habitaciones del tercer piso, tienen un cartel que hay que poner en la cama para que no sean cambiadas las sábanas, que me gustaría sugerir que fuera al revés, poner el cartel cuando se requiera el cambio, a veces uno puede olvidarlo al salir, y hay que promover el ahorro de agua, aunque hay internet en las habitaciones, a veces la velocidad no es muy buena o se pierde completamente la conexión. El check out es temprano, a las 9:00 a.m., pero ofrecen el servicio de resguardo de equipaje, lo que se agradece. El personal es muy amable, y siempre hay alguien en recepció. En general, me pareció una muy buena opción de hospedaje en relación calidad-precio.
Stayed 5 nights in Jun 2024