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Hotel Museo Cusco

3.0 star property
Central hotel with a 24-hour front desk connected to a shopping center in Cusco

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Photo gallery for Hotel Museo Cusco

Front of property
Honeymoon Studio Suite, Hot Tub | Bathroom | Free toiletries, towels, soap, toilet paper
Reception
Terrace/patio
Economy Room, 1 Twin Bed | In-room safe, desk, blackout drapes, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Room, 1 Twin Bed

Economy Room, 1 Twin Bed | In-room safe, desk, blackout drapes, free WiFi

Economy Room, 1 Twin Bed

Highlights

Heating
LED TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
Mobile key entry
In-room safe
  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Triple Room

Economy Triple Room | In-room safe, desk, blackout drapes, free WiFi

Economy Triple Room

Highlights

Heating
LED TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
Mobile key entry
In-room safe
  • Sleeps 3
  • 1 Twin Bed

View all photos for Honeymoon Studio Suite, Hot Tub

In-room safe, desk, blackout drapes, free WiFi

Honeymoon Studio Suite, Hot Tub

Highlights

Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Rainfall showerhead
Champagne service
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, blackout drapes, free WiFi

Economy Double Room

Highlights

Heating
LED TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
Mobile key entry
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, 1 Bedroom

Economy Twin Room, 1 Bedroom | In-room safe, desk, blackout drapes, free WiFi

Economy Twin Room, 1 Bedroom

Highlights

Heating
LED TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Champagne service
Minibar
Cable channels
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Reception

La Estacion Cusco Hotel

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
7.2 out of 10, Good, 13 reviews
La Estacion Cusco Hotel

About the neighborhood

Map
420 Av. Manco Capac, Cusco, Cuzco, 08002

What's nearby

  • Coricancha - 13 min walk - 0.7 miles
  • Plaza de Armas - 16 min walk - 0.9 miles
  • Cusco Cathedral - 17 min walk - 0.9 miles
  • San Pedro Market - 3 min drive - 1.4 miles
  • Sacsayhuaman - 7 min drive - 3.4 miles

Getting around

  • Cusco Wanchaq Station - 4 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 12 min drive

Restaurants

  • ‪Emiliana Traditional Restaurant - ‬4 min walk
  • ‪PizzAventura - ‬3 min walk
  • ‪Capon Chifa - ‬7 min walk
  • ‪La Quinta Cocina Peruana - ‬4 min walk
  • ‪Mama Jama - ‬5 min walk

About this property

Hotel Museo Cusco

Hotel near Plaza de Armas
San Pedro Market is located near Hotel Museo Cusco, which provides an art gallery on site, laundry facilities, and a business center. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • An elevator, 1 meeting room, and a bicycle repair station
  • A front-desk safe, bicycle tour information, and smoke-free premises
Room features
All guestrooms at Hotel Museo Cusco feature comforts such as free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries
  • 32-inch LED TVs with cable channels
  • Heating, limited housekeeping, and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 11:00 PM on request

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Art gallery
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Mountain biking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Proposal/romance packages

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (157 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Desk
  • Heating
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 7:00 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Water fee: USD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Hotel Museo Cusco Hotel
Hotel Museo Cusco Cusco
Hotel Museo Cusco Hotel Cusco

Frequently asked questions

Is Hotel Museo Cusco pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Museo Cusco?

This hotel doesn't offer parking.

What time is check-in at Hotel Museo Cusco?

Check-in start time: noon; Check-in end time: 7:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Museo Cusco?

Check-out is at noon.

Does Hotel Museo Cusco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10:00 AM–11:00 PM on request. A fee of USD 20 per person applies.

Where is Hotel Museo Cusco located?

Located in the heart of Cusco, this hotel is within 1 mi (2 km) of Wanchaq Market, Plaza de Armas, and San Pedro Market. Orellana Pumaqchupan Park and Cusco Craft Center are also within 5 minutes. Cusco Wanchaq Station is only a 4-minute walk and San Pedro Station is 21 minutes.

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Hotel Museo Cusco Reviews

Reviews

5.8
Rating 10 - Excellent. 4 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 8 out of 22 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sariah

Liked: Cleanliness, staff & service, property conditions & facilities
interesting property!, it actually has a museum mood... with historical artifacts and a gallery

2/10 Terrible

Samir

Disliked: Cleanliness, staff & service, property conditions & facilities
This worst property I’ve ever seen
Stayed 7 nights in Jun 2023

8/10 Good

Alicja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, ok , what a pity that receptionist didn’t speak English at all
Stayed 2 nights in May 2023

2/10 Terrible

cecilia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel, not worth a night

We stay one night only thanks God, in our way to machu pichu, got the worst duty dusty room, we had to put a towel on the bed to sleep, it was so dusty I did not use the sheets. no breakfast, no one in the area to ask for food. the picture you see, is nothing to what really is. I do not recommend this place, it is cheap and you get,...what you pay.
Stayed 1 night in May 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looks nothing like the pictures.

This place looks nothing like the way it does in the pictures. I got the suite, walked in, used the bathroom (15 hour bus ride) and then walked right out and asked for a refund. The reason why is because it looked dirty, had holes in the wall and there was 0 privacy. The sheets weren’t clean either, there was hair all over the sheets and foot prints on the floor. There was even an opening in the closet from the hallway, where people could easily grab your luggage. You could hear people in the lobby too. I didn’t feel safe here. So after being in that place for less than an hour, I left. I found Apart hotel Inkasabios (best hotel in Cusco) and they saved my life. I will say that the hosts were kind enough to give me a refund and they were professional. I did get a call from hotels.com saying that they charged me for that night because I used the bathroom. Oh well. How weird but I guess it’s fine. I’m just saving you guys from getting scammed. Don’t book here. At least don’t book the suite.
Window from room to hallway. I guess this is fine?
This is what concerned me
Dirty.
Stayed 6 nights in Feb 2024

6/10 Okay

ROGERIO

Disliked: Cleanliness

Hotel fantasma

Parecia um hotel fantasma, vários quartos, mas não tinha ninguém no hotel, os funcionários tbm não apareciam. Tem uma obra na frente que tbm tá prejudicando o hotel. O bom que pra fazer o check out, eu deixei a chave na recepção e fui embora, já que ninguém aparece
Stayed 1 night in Nov 2024

6/10 Okay

Brice

Stayed 1 night in Oct 2024

8/10 Good

gilberto

Liked: Cleanliness
El personal no es muy amable y hubo un problema con el pago ya que al parecer no les aparecia pero el cobro si se realizo, al final se resolvio
Stayed 1 night in Oct 2024

6/10 Okay

Ademar

Disliked: Cleanliness
Stayed 7 nights in Sep 2024

2/10 Terrible

Yordan André

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel horrible… no vayan, no gasten su dinero

No tenían estacionamiento, no tenían desayuno, todo pago era en soles y según su tipo de cambio, ellos te imponían la tarifa de cambio… una abstracción, horrible, un hotel totalmente desagradable. Nunca cambiaron las toallas, nunca hicieron limpieza de habitación y solo decían “no tenemos personal” una lástima… jamás volveré a usar Hoteles.com porque no garantiza absolutamente nada.
Stayed 3 nights in Jun 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tá legal a banheira legal , vale a pena.
Stayed 2 nights in Apr 2024

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Mikhail

Stayed 1 night in Jul 2023

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar enconta para uma viagem economica

Lugar simples, porem agradavel. Funcionários muito simpaticos e atenciosos e como o gerente disse quando fui fazer uma solicitacao: " Este é um hotel enconta que supre as necessidades de uma viagem economica, caso queira mais privilégíos, há inumeros outros hoteis pela cidade" - e pela sua resposta cabe este registro.
Stayed 3 nights in Jul 2023

10/10 Excellent

Félix

Stayed 4 nights in Jul 2023

4/10 Poor

Heather

Stayed 3 nights in Jun 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

6/10 Okay

Diana Tzutzuqui

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel sucio

Muy sucio el lugar, nunca limpiaron y la cama la tendieron dos veces de los 6 días que me quedé, el agua caliente sólo salió un día. El personal muy amable pero entiende si no limpian porque hacen varias cosas a la vez.
Stayed 3 nights in Jun 2023

10/10 Excellent

ching yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置很棒，服務人員很親切
Stayed 5 nights in Jun 2023

2/10 Terrible

Hsing Chuen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店實際條件與照片相差甚大，房間沒有衛生紙也沒有浴巾，雖老闆人很和善也承諾會提供但是都找不到人，櫃台總是無人，要求退款也未退如承諾的天數，向 hotels.com 反應也不予回應。
Stayed 4 nights in Apr 2023

2/10 Terrible

ANGELLA P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las fotos no son lo que muestran. La ducha estaba malograda, salía mucha agua por el suelo. Se escucha bulla por todo el hotel. Sin contra que el desayuno es incluido y el desayuno nunca estaba listo, en una oportunidad tuve yo que ir a Freir los huevos en la cocina mientras la que trabaja a se iba a comprar el pan.
Stayed 4 nights in Mar 2023

10/10 Excellent

Grupo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Excelente servicio, amabilidad, muy recomendado, trato amable de parte de los dueños del hotel
Stayed 3 nights in Feb 2023