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Aqua Hotel Cusco

Property class: 2.5

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Photo gallery for Aqua Hotel Cusco

A hotel room with a bed, a nightstand, a wall-mounted lamp, and a window with curtains. - Aqua Hotel Cusco (Cusco)
A table with a floral-patterned bowl containing rolls and a bowl of assorted fruits. - Aqua Hotel Cusco (Cusco)
A dining area with wooden tables and chairs, each covered with patterned tablecloths. - Aqua Hotel Cusco (Cusco)
A modern building with a reflective glass facade, a prominent red vertical stripe, and a sign for "Casa Real Hotels". - Aqua Hotel Cusco (Cusco)
A bathroom with a round mirror, a white sink, and a towel dispenser. - Aqua Hotel Cusco (Cusco)
Located close to Plaza de Armas, Aqua Hotel Cusco provides a free daily manager's reception, a rooftop terrace, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A hotel room with a neatly made bed, a small table with a tray of fruit, and a vase with flowers.

Standard Room

  • City view
  • 25 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double or Twin Room

A hotel room with two beds, each with a wooden headboard, white bedding, and a red throw blanket. There is a nightstand with a lamp and a framed picture on the wall.

Family Double or Twin Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 Queen Bed

A hotel room with a neatly made bed, a wooden headboard, a bedside table with a lamp and phone, and a green sofa with striped cushions.

Deluxe Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Two single beds with wooden headboards, white bedding, and a blue-striped blanket.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Exclusive Double Room

A neatly made bed with white linens and a red throw blanket, a wooden headboard, a bedside table with a phone, and a framed picture on the wall.

Exclusive Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room

A hotel room with a bed, a bedside table with a phone, and a wooden wardrobe.

Basic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Located in Cusco, Aqua Hotel Cusco is connected to a rail/subway station. Coricancha and Kusicancha are local landmarks, and the area's natural beauty can be seen at Orellana Pumaqchupan Park and Plaza Tupac Amaru. Looking to enjoy an event or a game while in town? See what's happening at Garcilaso de la Vega Stadium or Action Valley. Visit our Cusco travel guide
Map
218 Av. Garcilaso, Cusco, Cuzco, 08002

What's nearby

  • A historic site with a large stone wall, a grassy field with headstones, and a prominent church in the background.
    Coricancha
    7 min walk - 0.4 miles
  • A historic fountain with a statue, a reflective pool, and a cathedral in the background.
    Plaza de Armas
    13 min walk - 0.7 miles
  • A historic church with two towers, a plaza with people, and mountains in the background.
    Cusco Cathedral
    13 min walk - 0.7 miles
  • A cityscape with a prominent cathedral and mountains in the background.
    San Blas Church
    13 min walk - 0.7 miles
  • A market entrance with a sign reading "Bienvenidos a tu Mercado San Pedro".
    San Pedro Market
    18 min walk - 1.0 mile

Getting around

  • Cusco Wanchaq Station
    4 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ)
    12 min drive

Restaurants

  • Yola Restaurant
    4 min walk
  • Emiliana Restaurant
    4 min walk
  • Mama Jama
    6 min walk
  • La Quinta
    4 min walk
  • Don Esteban & Don Pancho
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free daily manager's reception

Things to do

  • Ecotours
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Area rugs in public areas
  • Doorbell and phone notification
  • Handrails in stairways (25 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Thin carpet in room
  • Visual fire alarm

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch smart TV with premium cable channels
  • Streaming services

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 8.5 per room
  • Airport shuttle fee per child: USD 8.5 (from 5 to 16 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Property Registration Number 20600983556

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Aqua Hotel Cusco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Aqua Hotel Cusco?

Check-in start time: 10:30 AM; Check-in end time: anytime.

What time is check-out at Aqua Hotel Cusco?

Check-out is at 10:30 AM.

Does Aqua Hotel Cusco provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 8.5 per room applies.

Where is Aqua Hotel Cusco located?

Located in the heart of Cusco, this hotel is within a 15-minute walk of Wanchaq Market and Plaza de Armas. Orellana Pumaqchupan Park and Cusco Craft Center are also within 5 minutes. Cusco Wanchaq Station is only a 4-minute walk and San Pedro Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aqua Hotel Cusco Reviews

6.6

6.8

Cleanliness

6.8

Amenities

8.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 5 out of 19 reviews
Rating 4 - Poor. 3 out of 19 reviews
Rating 2 - Terrible. 3 out of 19 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were not comfortable and when I woke up I had a few onsect bites. The breakfast was amazing, the lady at the restaurant was fantastic. All the staff was amazing.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities
This place is conveniently locked near shops and banks, and a quick taxi to anywhere in the city! The bed was amazing but the toilet in my room was broken and some mold on the ceiling and the shower curtain was dirty…but it was so dark, quiet and really comfortable for sleeping! Also, the breakfast was amazing!! And they have tea available on every other floor. So you just have to decide what is important… I always felt safe and the bed was super clean and the staff were so helpful and friendly! I would stay here again
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Little dated
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Very noisy, no hot water
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property description was a complete lie. No sound proof rooms, no king sized bed, bathroom was disgusting and it was very cold... would not recommend this hotel.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Real poor wifi connection, hot water only in certains hours of the day mornings and evening only around the 7/8s
Stayed 4 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único positivo de este hotel es su excelente ubicación. Sin embargo, mi experiencia en general fue bastante decepcionante y creo que otros viajeros deberían conocer estos detalles antes de reservar. 1. El hotel no es como aparece en las fotos. No cuenta con jacuzzi en todas sus habitaciones como dice en la descripción, aunque da esa impresión en la información publicada. La habiatacion deluxe Que anuncia no existe si no es la básica Además, la calefacción tiene un costo adicional por noche de 20 soles y a final no funciona 2. El desayuno es muy limitado. El horario que informan no siempre se cumple. Si deseas un segundo huevo frito, debes pagarlo aparte. La leche la sirven en una cantidad muy pequeña y el queso solo lo incluyen si lo solicitas con un día de anticipación. 3. El agua caliente tarda aproximadamente 15 minutos en salir y el baño se siente bastante antiguo. También tuve un inconveniente al contactar a Expedia para reportar estas situaciones. Cuando Expedia habló con el hotel, este negó varios de los problemas mencionados. Además, la persona encargada me sugirió cancelar la reserva realizada por Expedia para ofrecerme otra habitación directamente, evitando así pagar la comisión a la plataforma. Mi intención no es perjudicar al hotel, sino compartir mi experiencia para que otros huéspedes puedan tomar una decisión informada antes de reservar.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Stayed 1 night in May 2024
Verified review

10/10 Excellent

Stayed 2 nights in Mar 2024