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Emperador Plaza

Property class: 3

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Photo gallery for Emperador Plaza

A hotel reception area with a wooden reception desk, potted plants, and a sign reading "Hotel Imperial Plaza". - Emperador Plaza (Cusco)
A street with buildings, including a shop with a sign that reads "GATOS." - Emperador Plaza (Cusco)
A cozy patio area with wooden furniture, potted plants, and a large cactus. - Emperador Plaza (Cusco)
A hotel room with a bed, a desk with a laptop, and a window with curtains. - Emperador Plaza (Cusco)
A hotel reception desk with a sign reading "Hotel Emperador Plaza". - Emperador Plaza (Cusco)
Located close to Cusco Cathedral and Iglesia de La Compañía de Jesús, Emperador Plaza provides a free breakfast buffet, a rooftop terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Double Room, 1 Queen Bed

A hotel room with a bed, bedside table, lamp, chair, and a window with curtains.

Comfort Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a wooden floor, a bed with white linens, a wooden nightstand, a chair, and a window with curtains.

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with three single beds, a wooden floor, a pink rug, and a painting on the wall.

Triple Room

  • City view
  • 38 sq m
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, 1 Bedroom

A hotel room with two beds, a painting on the wall, a lamp, and a window with curtains.

Superior Twin Room, 1 Bedroom

  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room Standard

Premium bedding, down comforters, Select Comfort beds, in-room safe

Single Room Standard

  • 15 sq m
  • Sleeps 1
  • Free WiFi

View all photos for Twin Room Standard

Premium bedding, down comforters, Select Comfort beds, in-room safe

Twin Room Standard

  • 17 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Double Room Standard

Premium bedding, down comforters, Select Comfort beds, in-room safe

Double Room Standard

  • 17 sq m
  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Cusco Historic Center neighborhood, Emperador Plaza is connected to a shopping center. Cusco Cathedral and Plaza de Armas are notable landmarks, and travelers looking to shop may want to visit Real Plaza Cusco. Museo de Arte Precolombino and Iglesia de La Compañía de Jesús are two other places to visit that come recommended. Visit our Cusco travel guide
Map
Santa Catalina Ancha 377, Cusco, Cusco, 084

What's nearby

  • A historic church with two bell towers, surrounded by a park with people and green trees.
    Plaza de Armas
    2 min walk - 0.1 miles
  • A historic church with two towers, a plaza with people, and mountains in the background.
    Cusco Cathedral
    2 min walk - 0.1 miles
  • A cityscape with a prominent cathedral and mountains in the background.
    San Blas Church
    3 min walk - 0.2 miles
  • An arched corridor with a bell tower in the background.
    Coricancha
    5 min walk - 0.3 miles
  • Inca Museum
    3 min walk - 0.2 miles

Getting around

  • San Pedro Station
    14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ)
    15 min drive

Restaurants

  • picarones ruinas
    2 min walk
  • Cafe D’Wasi
    1 min walk
  • Kion
    2 min walk
  • Starbucks
    3 min walk
  • Cicciolina
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered self parking on site (PEN 25 per day)
  • Limited onsite self parking (max 4 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • Laundry facilities
  • Living room
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with premium channels

Food and drink

  • 24-hour room service
  • Kitchen
  • Refrigerator on request
  • Separate dining area

More

  • Desk
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: 9:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PEN 25.0 per day
Cribs (infant beds) are available for PEN 12.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 20.00 per vehicle (one-way)
  • Uncovered self parking fee: PEN 25 per day
  • Crib (infant bed) fee: PEN 12.0 per day
  • Rollaway bed fee: PEN 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20523026331

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Frequently asked questions

Is Emperador Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for PEN 25 per day. Limited spots are available.

What time is check-in at Emperador Plaza?

Check-in start time: 10:30 AM; Check-in end time: 9:00 AM. Late check-in is available during limited hours.

What time is check-out at Emperador Plaza?

Check-out is at 9:00 AM.

Does Emperador Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 20.00 per vehicle applies.

Where is Emperador Plaza located?

Located in Cusco Historic Center, this hotel is steps from Cusco Cathedral and Iglesia de La Compañía de Jesús. Plaza de Armas and Museo de Arte Precolombino are also within 5 minutes. San Pedro Station is 14 minutes by foot and Cusco Wanchaq Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Emperador Plaza Reviews

7.6

Good

7.8

Cleanliness

9.0

Location

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 72 reviews
Rating 8 - Good. 25 out of 72 reviews
Rating 6 - Okay. 11 out of 72 reviews
Rating 4 - Poor. 10 out of 72 reviews
Rating 2 - Terrible. 4 out of 72 reviews

Reviews

Verified review

8/10 Good

Eugenia Maria

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so helpful and accommodating all our needs.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Anacarla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Thomas

Liked: Cleanliness
Disliked: Staff & service, amenities
Great location. Basic room with large bathroom and good WiFi
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Daniel

Liked: Property conditions & facilities

New Years

We had a great time because the hotel was centrally located so we could walk to the New Years celebrations! Awesome hotel for walking
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Polyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location
Verified review

8/10 Good

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to everything
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Ramsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Staff & service

Less than stellar

I have stayed at this hotel. We got off on a bad start as they did not have my reservation. It took a few calls before they decided to give me the queen bed I booked and paid for. I did not get any perks and they honestly did not even acknowledge Hotel.com. I will not book this hotel again and I hope Hotels.com will take a look at this hotel to make sure they are following Hotels.com policies and perks.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Levih,

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No help from the staff, no lights on the hallway (dark to walking), no fan in the restroom, no windows for outside. They give us 2 single beds instead of king size bed ( my husband and I have to sleep separate, we don’t like it) room was cold, only small portable heater was provided. Buffet breakfast was not good, very little food almost nothing. Not happy with our stay
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Would not stay here

Very loud. Extremely cold room, heater didn’t work, no extra blankets or pillows available. No elevator. Light fixture had shattered and bulb was flickering dangerously. No shampoo or soap. Desk staff not very helpful. Nobody was available when we wanted to check out at 6:15 am, the main door was locked and gated, so we had to let ourselves out of a side door with an unlocked dead bolt hanging off it and hoped for the best. The only positive thing this place was the location. Hotels.com might want to reconsider including this in its listings.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal piensa que le hace un favor a los clientes, El dueño “prohibió” entregar plancha a los cuartos, el desayuno malo. No entregan comprobantes de pago autorizados por SUNAT. Nada parecido a la publicidad. Pésima experiencia
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os únicos pontos positivos foram o café da manhã e a localização. Prédio antigo, quartos nos andares superiores com longas escadas, péssimo para subir com malas, e para os dias de adaptação com a altitude. Horário do check out nas redes sociais é 10h, mas no hotel informam que precisamos sair às 9h. Funcionários não fazem muito esforço para deixar o hóspede a vontade. Quartos com cheiro de mofo, abafados, nossa janela era basculante e dava para o telhado do prédio ao lado, criando uma sensação desconfortável de insegurança. Colchões e travesseiros de péssima qualidade. Se você gosta de um mínimo de conforto, evite.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

José Ricardo

Liked: Cleanliness, staff & service, amenities
Quarto limpo e equipe gentil
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Jonas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Não tinha nem toalha de banho.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

MARTA A.

Liked: Cleanliness, staff & service, property conditions & facilities
Muy comodo el hotel y el lugar centrico. Lo que mejoraría es la variedad en el desayuno. Gracias especiales al joven Juan Carlos por sus finas atenciones
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Heleno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiquei hospedado no Hotel Empedrador Plaza.

Fiquei hospedado no Hotel Empedrador Plaza por sete dias e foi uma experiência excelente! O hotel possui uma recepção 24 horas, com uma equipe extremamente cordial e atenciosa, sempre disposta a ajudar no que for necessário. O quarto em que fiquei era grande, arejado e muito confortável. Os lençóis estavam impecavelmente limpos, o banheiro era amplo, limpo e contava com uma ducha quente com bastante água, o que foi perfeito para relaxar. O café da manhã também merece destaque, com ótimas opções para começar o dia bem alimentado. Além disso, o custo-benefício é excelente, oferecendo uma ótima relação entre preço e qualidade dos serviços. Eu adorei minha estadia no Hotel Empedrador Plaza e, sem dúvidas, super recomendo a todos que estiverem planejando viajar para Cusco no Perú.
Stayed 7 nights in Jan 2025
Verified review

6/10 Okay

David

Liked: Cleanliness

Imágenes no reales

Las fotos no son como se muestra, no hay wifi las 24 horas y cuando hay no llega a las habitaciones, el desayuno es muy simple y en general el hotel es algo viejo, el punto favorable es que se encuentra muy céntrico, pero no es lo que muestran en las fotos.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you!
Stayed 4 nights in Mar 2020
Verified review

8/10 Good

Atle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice. I would come back for another stay.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comodo y muy bien ubicado.

Hotel comodo.bien ubicadoa 2 cdas de la plaza.cama comoda y los servicios buenos.lo que deben mejorar los desayunos debe ser mas variado.h
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

gurdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable luxury

I was really ill in Cusco I needed comfort and a good price, this hotel was perfect it was cosy and there was a heater, breakfast was nice and staff are lovely. I am a backpacker so I mix hostels with hotels, this was just the home comfort I needed.
Stayed 1 night in May 2019
Verified review

8/10 Good

Ludwing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Good place and clean.
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Nafees

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotels.com

They did not give me a room . They said it’s hotels.com fault. I have it in writing from them. It’ was weather and had to struggle for 2-3 hours as your customer care when contacted were not of help . Your customer care number promised to get back in 4 minutes. After waiting for 30 minutes I tried to call again hotels.com but automated machine informed me that your services are closed. The weather in Cusco was very bad and with all luggage I had to struggle for few hours before a local agency found a room in a very expensive hotel. Your this performance gave a lot of mental, physical and monatory torture
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Cristóvao

Disliked: Staff & service, property conditions & facilities

Pesadelo

Sem classificaçao
Stayed 1 night in Sep 2018