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El Balcon

3.0 star property
Hotel with free breakfast, a short walk to Plaza de Armas

Choose dates to view prices

Photo gallery for El Balcon

Porch
Lobby
Twin Room, Balcony | In-room safe, WiFi, bed sheets
Suite, Balcony | Balcony
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double or Twin Room, 3 Twin Beds, Garden Area

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Garden Area

Highlights

Heating
Private bathroom
Hair dryer
Bathrobes
Free bottled water
In-room safe
Daily housekeeping
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Balcony

Highlights

Balcony
Heating
Private bathroom
Hair dryer
Bathrobes
Free bottled water
In-room safe
Daily housekeeping
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

Highlights

Balcony
Heating
Private bathroom
Hair dryer
Bathrobes
Free bottled water
In-room safe
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Garden Area

Highlights

Heating
Private bathroom
Hair dryer
Bathrobes
Free bottled water
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | In-room safe, WiFi, bed sheets

Family Suite

Highlights

Heating
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Free bottled water
In-room safe
Daily housekeeping
  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room, Garden Area

Twin Room, Garden Area | In-room safe, WiFi, bed sheets

Twin Room, Garden Area

Highlights

Heating
Private bathroom
Hair dryer
Bathrobes
Free bottled water
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Balcony

Suite, Balcony | In-room safe, WiFi, bed sheets

Suite, Balcony

Highlights

Balcony
Separate sitting area
Fireplace
Heating
Private bathroom
Hair dryer
Bathrobes
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Tambo De Montero 222, Cusco, Cusco, 8002

What's nearby

  • Plaza de Armas - 5 min walk - 0.3 miles
  • Cusco Cathedral - 7 min walk - 0.4 miles
  • San Pedro Market - 10 min walk - 0.6 miles
  • Coricancha - 12 min walk - 0.7 miles
  • Sacsayhuaman - 18 min walk - 0.9 miles

Getting around

  • San Pedro Station - 13 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive

Restaurants

  • ‪Aulita Cafe Boutique - ‬4 min walk
  • ‪La Cantina - ‬2 min walk
  • ‪Los Perros Couch-Bar - ‬4 min walk
  • ‪El Mordisc'o Restaurant - ‬6 min walk
  • ‪JC's Cafe - ‬1 min walk

About this property

El Balcon

Hotel near Plaza de Armas
Located close to San Pedro Market, El Balcon provides free continental breakfast, a terrace, and a coffee shop/cafe. In-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An area shuttle, a 24-hour front desk, and luggage storage
  • Tour/ticket assistance, smoke-free premises, and multilingual staff
  • Laundry services, concierge services, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at El Balcon boast perks such as bathrobes, as well as amenities like safes and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Heating, daily housekeeping, and phones

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20442088811

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

Frequently asked questions

Is El Balcon pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Balcon?

This hotel doesn't offer parking.

What time is check-in at El Balcon?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at El Balcon?

Check-out is at 11 AM.

Where is El Balcon located?

Located in Cusco Historic Center, this hotel is within a 10-minute walk of Museo Irq’i Yachay and Plaza de Armas. Museo de Plantas Sagradas Magicas y Medicinales and Plaza Sán Cristobal are also within 10 minutes. San Pedro Station is 13 minutes by foot and Cusco Wanchaq Station is 23 minutes.

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El Balcon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 218 reviews
Rating 8 - Good. 48 out of 218 reviews
Rating 6 - Okay. 15 out of 218 reviews
Rating 4 - Poor. 7 out of 218 reviews
Rating 2 - Terrible. 4 out of 218 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol Su Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, good environment
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time during our stay. The staff, in particular, are very personable and caring for their residents. I would certainly recommend staying here.
Stayed 3 nights in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly and they were incredibly flexible about storing our luggage before we could check in and during the five days we were on our trek.
Stayed 2 nights in May 2025

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful views of Cusco .
Stayed 5 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Very friendly staff, good food, beautiful old building and great views. Excellent start to our trip.
Stayed 4 nights in May 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel coupled with excellent views along with scrumptious food served in their restaurant which is all locally sourced. Even included hairdryer, bathrobe and fresh fruit in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Bilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place and staff are very friendly!
Stayed 1 night in Feb 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,great breakfast, had a heater, robes
Stayed 2 nights in Apr 2025

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hommie. Staff was extremely nice!
Stayed 3 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in Mar 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at El Balcon. It has a wonderful garden and restaurant and the staff were wonderful.
Stayed 3 nights in Dec 2024

8/10 Good

HAOZHENG

Liked: Staff & service
A great place to stay with a nice garden and great views from the balcony. Staff were nice and helpful. Special thanks to the kitchen staff - very friendly and considerate. Love the breakfast. Downside could be room condition and cleanliness. But overall it was a good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. They wait for you with filtered water and fresh food. Breakfast was delicious. Their garden is magical
Stayed 1 night in Feb 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little hotel is the prettiest and quaintest i have ever stayed in. Rooms are lovely, opening to a beautiful, lush garden. Staff is friendly and breakfast is generous and delicious.we highly recommend this hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Mitchel Kristoffer

Liked: Cleanliness
Good service, beautiful property. Rooms are freezing cold and the small heater they provide does absolutely nothing. Never been so cold in a hotel before. Not worth the price per room either honestly.
Stayed 2 nights in May 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were simple but had a nice design. The common area gardens were lovely. Comfortable beds and linens. Breakfast was fresh and had high quality ingredients. Staff was friendly. As others said, bathrooms were just ok, a bit musty, and could use a refresh and renovation to match the better quality of the rooms and overall hotel itself. I booked ahead of time and got a good price and value.
Stayed 3 nights in Apr 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and rustic hotel with minimalistic amenities. Staff is extremely attentive and helpful.
Stayed 1 night in Jan 2025

2/10 Terrible

Peyton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a hostel. Scary showers and the doors don’t really lock.
Stayed 1 night in Apr 2025

6/10 Okay

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities
I thought that for the price of the suite, you would at least have wifi and adequate heating. I could not sleep unless the fire was going as it was so cold. I slept with my hoodie and sweats on additionally to multiple blankets I had asked for. There was also lots of noise at night which would wake me up every few hours. It was a very cute hotel and the food was quite good. Service was very kind. It’s about a fifteen minute walk down/up a steep hill to get to restaurants. Overall a very nice hotel if you’re paying a cheaper price, I wouldn’t bother with the suite.
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run attention to detail
Stayed 3 nights in Jan 2025

10/10 Excellent

Utpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance is somewhat underwhelming because of it being in a street with mostly walls and occasional entry doors. Once inside you realize you are in a very old hacienda. Was told it was from the 1680's. The rooms are unlike what you will see in modern hotels. But charming. Also great view of Cusco from the balcony. Only negative is lack of elevators ( but only 2 floors) and lack of outlets near the beds to charge phones etc. Small vegetable/herb garden in the courtyard.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at El Balcon. It was conveniently located, clean, and the staff was very friendly and helpful. As you can see from the photos of others, it's very quaint.
Stayed 3 nights in Sep 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in general.
Stayed 6 nights in May 2023

10/10 Excellent

Denée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone staying in Cusco! Beautiful place and lovely helpful staff! Very walkable distance to the main square but just far enough away to be a quieter area. Also a nice walk/hike from the hotel to the ruins!
Stayed 3 nights in Jul 2024

10/10 Excellent

luanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and spacious room. Too many stairs around the hotel and in the hotel.
Stayed 1 night in Sep 2024