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El Balcon

3.0 star property
Hotel with free breakfast, 6-minute walk to Plaza de Armas

Choose dates to view prices

Photo gallery for El Balcon

Porch
Terrace/patio
In-room safe, WiFi, bed sheets
View from room
Suite, Balcony | Balcony
Travelers experience Cusco's heritage at El Balcon with continental breakfast and coffee shop. The sun-filled terrace offers city views, and the garden provides a quiet retreat. Multilingual staff and concierge services help guests navigate the ancient Inca capital.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Heating
Bathrobes
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
In-room safe
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

Highlights

Balcony
Heating
Bathrobes
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
In-room safe
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, WiFi, bed sheets

Family Suite

Highlights

Heating
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
In-room safe
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Garden Area

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Bathrobes
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Balcony

Suite, Balcony | In-room safe, WiFi, bed sheets

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Fireplace
Heating
Bathrobes
Private bathroom
Hair dryer
Free bottled water
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Garden Area

Twin Room, Garden Area | In-room safe, WiFi, bed sheets

Twin Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Bathrobes
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
In-room safe
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, 3 Twin Beds, Garden Area

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Garden Area

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Bathrobes
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
In-room safe
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Tambo De Montero 222, Cusco, Cusco, 8002

What's nearby

  • Plaza de Armas - 5 min walk - 0.3 miles
  • Cusco Cathedral - 7 min walk - 0.4 miles
  • San Pedro Market - 10 min walk - 0.6 miles
  • Coricancha - 12 min walk - 0.7 miles
  • Sacsayhuaman - 18 min walk - 0.9 miles

Getting around

  • San Pedro Station - 13 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive

Restaurants

  • ‪Il Olivo - ‬4 min walk
  • ‪Vikingo - ‬2 min walk
  • ‪El Mordisc'o Restaurant - ‬5 min walk
  • ‪Yokomo Restaurant Cusco - ‬2 min walk
  • ‪La Cantina - ‬2 min walk

About this property

El Balcon

Hotel near Plaza de Armas
Located close to San Pedro Market, El Balcon provides free continental breakfast, a terrace, and a coffee shop/cafe. In-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An area shuttle, a front-desk safe, and concierge services
  • Tour/ticket assistance, multilingual staff, and smoke-free premises
  • A 24-hour front desk, laundry services, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at El Balcon boast perks such as bathrobes, as well as amenities like safes and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Heating, daily housekeeping, and phones

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Kantu Hotel

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20442088811

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

Frequently asked questions

Is El Balcon pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Balcon?

This hotel doesn't offer parking.

What time is check-in at El Balcon?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at El Balcon?

Check-out is at 11 AM.

Where is El Balcon located?

Located in Cusco Historic Center, this hotel is within a 10-minute walk of Museo Irq’i Yachay and Plaza de Armas. Museo de Plantas Sagradas Magicas y Medicinales and Plaza Sán Cristobal are also within 10 minutes. San Pedro Station is 13 minutes by foot and Cusco Wanchaq Station is 23 minutes.

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Reviews

El Balcon Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 204 out of 290 reviews
Rating 8 - Good. 57 out of 290 reviews
Rating 6 - Okay. 16 out of 290 reviews
Rating 4 - Poor. 8 out of 290 reviews
Rating 2 - Terrible. 5 out of 290 reviews

Reviews

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the comfortable rooms and awesome hot showers.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fabulously clean, comfortable beds, the staff was super friendly, and the courtyard was beautiful. It was a noisy street, but that seemed to be a consistent everywhere in Cusco. Easy walk to the main square. The balcony was a great place to sit and enjoy the view.
The courtyard as you walk in.
Rooms with a view.
Our view from the balcony.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with clean spacious clean rooms. Breakfast was so fresh and delicious. The main square was so close it’s walkable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, attentive staff, great breakfast
Stayed 3 nights in Jun 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
We really felt taken care of at El Balcon. The kitchen staff: Juanita, Marlene, and Nely made delicious food and their care felt like a warm hug. We loved the very homey kitchen and restaurant.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel. Our stay there for 2 nights was perfect. The kitchen staff were very kind and the eggs were good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vadzim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience
Stayed 3 nights in Oct 2025

8/10 Good

Stuart

Liked: Amenities
This was a quaint, well kept, Peruvian style place with helpful staff. Restaurant was really good but limited. Was a good value! Would stay again.
Stayed 1 night in Sep 2025

8/10 Good

carolina

Liked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Oct 2025

10/10 Excellent

Sebastiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fantastic and super unique - the staff was super friendly, the grounds were beautiful, and the room was clean and quiet. The hotel has a very antique and rustic feel which very much added to it as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time during our stay. The staff, in particular, are very personable and caring for their residents. I would certainly recommend staying here.
Stayed 3 nights in May 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, the staffs was very helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, Clean, Comfortable

Wonderful staff, excellent restaurant, and super comfy room. Accommodating, friendly, and caring. Thank you for a lovely stay and the beautiful meals.
Stayed 21 nights in Jun 2025

10/10 Excellent

Edd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charmingly rustic property is located a short walk from Plaza de Armas. After being uncomfortably cold for several nights in another Cusco location even with a heater turned on, we were pleasantly surprised our room was so warm that the included heater wasn't even needed. The shower has amazing pressure and plenty of hot water. Breakfast included in the rate is far beyond expectations, as are amenities like thick robes and quality toilet paper. The English-speaking staff is so kind and helpful. Without hesitation we recommend El Balcon for those who enjoy staying in an authentic location that reflects the country's culture.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at El Balcon. It has a wonderful garden and restaurant and the staff were wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

C.

Liked: Cleanliness, amenities, property conditions & facilities
The house is so beautiful. The restaurant is amazing: organic foods, good seasoning. They provided us comfort dinner after our Inca trail. All the staffs are so so nice and helpful. They kept our suitcase during the Inca trail. Our journey couldn’t be more satisfying without them.
Stayed 2 nights in Jun 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. They wait for you with filtered water and fresh food. Breakfast was delicious. Their garden is magical
Stayed 1 night in Feb 2025

6/10 Okay

E.

Liked: Cleanliness, staff & service, amenities
The place was pretty nice overall. Breakfast was better than most places we have been to in Peru. The noise was awful though. Starting at about midnight fireworks were going off like every 15 minutes, creating a form of psychological torture. This went on pretty much till it got light out, at that time, the people above us started making loud noises. Like dropping pool balls or something on the hard wood floors. Overall the place was clean and did the job for one night
Stayed 1 night in Aug 2025

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at this hotel. The building and the view are beautiful and the restaurant was very good too. I would recommend to anyone looking for a hotel jn Cusco.
Stayed 1 night in Dec 2023

2/10 Terrible

Peyton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a hostel. Scary showers and the doors don’t really lock.
Stayed 1 night in Apr 2025

6/10 Okay

Mitchel Kristoffer

Liked: Cleanliness
Good service, beautiful property. Rooms are freezing cold and the small heater they provide does absolutely nothing. Never been so cold in a hotel before. Not worth the price per room either honestly.
Stayed 2 nights in May 2025

10/10 Excellent

Simratpal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is generous and property is clean
Stayed 4 nights in Jul 2023

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very safe hotel (main door to road is always locked-staff buzz you in), great bed, dark room for sleeping, charming courtyard, hot shower, friendly staff, lovely breakfast. We only had breakfast one of two days because we left at 4:30 am on second day (we were not offered a takeaway breakfast, but not expecting it either). The outdoor walking paths are wonderful but could be difficult for individuals with poor footing. The door to the room was initially a little finicky to close-but was easier with practice. Great view!!
View from balcony
Walk up to rooms/ entrance to dining/tea area
Breakfast area
Stayed 2 nights in Jun 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay in Cusco. The second floor really offered us a good view of Cusco city with Andean backdrop. Breakfast was very good, with everything was made in house including yogurt, jam, coffee and hot breakfast.
Stayed 6 nights in Nov 2022

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautifully restored and maintained. It is in a great location - close to the city's plaza - which makes walking around and exploring Cusco great. There is also a full jug of clean water in the lobby at any time, which allows for easy drinking. The staff was accommodating and kind, and allowed us to store our bags during the Incan trail.
Stayed 2 nights in Oct 2024

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