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Cusco Plaza Saphi

3.0 star property
Colonial hotel with free breakfast and a 24-hour front desk

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Photo gallery for Cusco Plaza Saphi

Interior
Terrace/patio
Single Room | Down comforters, in-room safe, free WiFi, bed sheets
Terrace/patio
Shower, free toiletries, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Quadruple Room

Basic Quadruple Room | Down comforters, in-room safe, free WiFi, bed sheets

Basic Quadruple Room

Highlights

Down duvet
Private bathroom
Wardrobe or closet
In-room safe
Mobile key entry
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Twin Room

Down comforters, in-room safe, free WiFi, bed sheets

Basic Twin Room

Highlights

Down duvet
Private bathroom
Wardrobe or closet
In-room safe
Mobile key entry
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Triple Room

Down comforters, in-room safe, free WiFi, bed sheets

Basic Triple Room

Highlights

Smart TV
Down duvet
Private bathroom
Satellite channels
Wardrobe or closet
In-room safe
Mobile key entry
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | Down comforters, in-room safe, free WiFi, bed sheets

Single Room

Highlights

Down duvet
Private bathroom
Wardrobe or closet
In-room safe
Mobile key entry
Daily housekeeping
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Basic Double Room, 1 Double Bed

Down comforters, in-room safe, free WiFi, bed sheets

Basic Double Room, 1 Double Bed

Highlights

Down duvet
Private bathroom
In-room safe
Daily housekeeping
Mobile key entry
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Calle Saphy 486, Cusco, Cusco, 0

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Cusco Cathedral - 6 min walk - 0.4 miles
  • San Pedro Market - 10 min walk - 0.6 miles
  • Coricancha - 11 min walk - 0.6 miles
  • Sacsayhuaman - 17 min walk - 0.8 miles

Getting around

  • San Pedro Station - 13 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 17 min drive

Restaurants

  • ‪La República Del Pisco - ‬2 min walk
  • ‪La Cantina - ‬1 min walk
  • ‪Los Perros Couch-Bar - ‬2 min walk
  • ‪Chango Cusco - ‬2 min walk
  • ‪Rock House Cafe - ‬2 min walk

About this property

Cusco Plaza Saphi

Hotel near Plaza de Armas
Close to San Pedro Market, Cusco Plaza Saphi provides free full breakfast, a grocery/convenience store, and a terrace. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks include:
  • A roundtrip airport shuttle (surcharge), express check-out, and a computer station
  • Smoke-free premises, luggage storage, and multilingual staff
  • Tour/ticket assistance, a vending machine, and a 24-hour front desk
Room features
All guestrooms at Cusco Plaza Saphi have comforts such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Library

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 buildings
  • 3 floors
  • Colonial architecture
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10.00 per vehicle (one-way)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: PayPal
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 20347087620

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Cusco Plaza II
Cusco Plaza II Hotel
Plaza Ii Hotel Cusco
Cusco Plaza Saphy Hotel
Saphy Hotel
Cusco Plaza Saphy
Cusco Plaza Saphi Hotel
Cusco Plaza Saphi Cusco
Cusco Plaza Saphi Hotel Cusco

Frequently asked questions

Is Cusco Plaza Saphi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cusco Plaza Saphi?

This property doesn't offer parking.

What time is check-in at Cusco Plaza Saphi?

Check-in start time: noon; Check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability).

What time is check-out at Cusco Plaza Saphi?

Check-out is at 10:00 AM. Late check-out is available for USD 15 (subject to availability).

Does Cusco Plaza Saphi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10.00 per vehicle applies.

Where is Cusco Plaza Saphi located?

Located in Cusco Historic Center, this hotel is within a 5-minute walk of Museo de Plantas Sagradas Magicas y Medicinales and Plaza de Armas. Museo Irq’i Yachay and Bird Watching in peru are also within 5 minutes. San Pedro Station is 13 minutes by foot and Cusco Wanchaq Station is 21 minutes.

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Cusco Plaza Saphi Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 46 out of 98 reviews
Rating 8 - Good. 26 out of 98 reviews
Rating 6 - Okay. 12 out of 98 reviews
Rating 4 - Poor. 9 out of 98 reviews
Rating 2 - Terrible. 5 out of 98 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Very dark stairway is my only neg feedback.
Stayed 1 night in May 2025

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one-night and was pleasantly surprised. Check-in was a breeze and the gentleman who did so was efficient, knowledgeable, and even walked me to my room.
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Disliked: Staff & service
We had a decent stay, although it was noisy at times at around 4am onwards as we had rooms in the first atrium where people congregated whilst waiting to get picked up for numerous tours. Hot water also took about 10 minutes to arrive, which did not help when needing a quick shower.
Stayed 3 nights in May 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort

Visit to Cuzco Feb 6 to 10 2025

The hotel has excellent location , just a block and a half from the Main Plaza. Unfortunately I encountered some renovation/construction the made it noisy and dusty. Administration stated it will take a couple of weeks. Service was good.
Stayed 4 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Centre Cusco Stay

Good stay in centre of Cusco . Some issues with the internet in and TV in my room. Sorted eventually ( 24 hours later ☹️. Liz, the receptionist tuned the TV and WiFi
Stayed 2 nights in Dec 2024

8/10 Good

Sahil

Liked: Cleanliness
Very quite, lot of couches outside to chill or hangout with friends
Stayed 1 night in Jul 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing just as a recommenfation they do not hace the option to give u breakfast if u had a tour so i never had been able to took breakfast besause i leaved early to my activities
Stayed 5 nights in Sep 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cusco visit

Great location and beautiful colonial style ambiance… loved the breakfasts - simple but very adequate. Great value too.
Stayed 1 night in Jan 2023

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Awesome location. Staff outstanding.
Stayed 1 night in Apr 2023

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all-around property. Good room, professional staff, close to the Plaza. They store bags/suitcases for you and have a coca tea station in the lobby. HIGHLY RECOMMEND!
Stayed 1 night in Jan 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people
Stayed 4 nights in Oct 2023

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, very close to Plaza- You can eat in many places around. Breakfast is simple, but complete. Rooms in the back can be a bit muggy, while the upper floor ones are nicer. However, you must check that the TV and hot water are working.
Stayed 2 nights in Jan 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The humbleness of the people. Very polite beautiful people.
Stayed 3 nights in Feb 2023

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old building , They trying to maintain will new paint etc Floors upstairs very wonky under foot Bathroom clean modern tile
Stayed 1 night in Mar 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Like it stuff very friendly but room need more work
Stayed 1 night in Aug 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cusco hotel stay

We were four and had a great stay. The checkin went very smoothly and the staff were very helpful. They were very helpful and always had great information. They helped us get taxis for our early morning airport run. The breakfast was very nice… and great fried eggs or whatever you. wanted. Great coffee too. The colonial style hotel made the stay memorable to match the Cusco charm. Great value and comfortable…
Stayed 2 nights in Jan 2023

8/10 Good

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
There were issues with the TV and the hot water.
Stayed 3 nights in Jan 2024

4/10 Poor

Jimmy

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

PROS: location and price CONS: needs update, cleaning staff needs to be better trained (lots of long hairs everywhere) sheets and towels don’t seem to be changed and they rush you to get out of your room to “clean it”. Hot water is easily available in the mornings but in the afternoon you must let water run for 10-15 minutes before warm water comes out. Lobby staff are unfriendly and unwilling to give you details (for example, asked for a late check out, which they have a zero tolerance passed 9am they will charge you half your nightly rate until Noon and then nightly rate passed Noon - we didn’t mind paying the half rate but asked if we could stay until 2pm given we had booked 9 nights with them (last minute trip for the holidays) so they pretended to speak with their manager and still said no, so when I asked for the name of the manager they wouldn’t give it. I asked three different lobby employees for the name of the manager and they all made excuses to avoid giving me a name - so strange, but just made the experience from “you get what you paid for to terrible”
Stayed 9 nights in Dec 2022

2/10 Terrible

Lisbeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PLEASE BE CAREFUL WITH YOUR BELONGINGS!!!

I am unfortunately disappointed in the service at this hotel. I booked through Hotels.com and got a single room with a double bed. Upon check-in, they said the room we reserved was unavailable but would be the following day, and we could move into it at 10 am. I agreed to this, and we stayed in another room. Morning time came; we were all packed up and ready to move to the next room. It wasn’t ready, but I understood the cleaning staff needed to get the room ready, so my partner and I went for a walk to the Plaza; the receptionist said it would be ready by 12. We got back to the hotel, and they said it would be ready right away. We waited, an hour went by, I asked again and still nothing! We didn’t get the room till 2 pm. We wasted our afternoon waiting around the lobby for our room to be ready. On the last day, I checked out and asked if we could leave our bags with them while we went to Machu Picchu; they said they had a storage room and there were cameras. I returned in the evening, and our bags were moved to the front desk, once I got to our new hotel I saw that my white gold earrings were missing and I know I packed them that morning and placed them in their original box. They also did not give us a bag full of clothing items left behind in the room. I had to go ask for it when I asked for my earrings, after I was told that there was nothing left behind in the room.
Stayed 3 nights in Jan 2024

6/10 Okay

Francia Samantha Corrales

Liked: Property conditions & facilities
Disliked: Amenities
No see me have bueno el horario de Desayuno y que a sabiendas que la mayoría somos turistas no tengan opción de darnos algún aperitivo para llevarnos cuando no podemos tomar el desayuno ahí en el hotel. Toda la semana que estuve nunca tuve red wifi solo me decían que estaba fallando pero nunca tuvo arreglo otra parte importante ya que somos foráneos y nuestra línea no agarra , a fuerzas tenemos que disponer de wifi para poder comunicarnos. El check out es muy temprano lo que tampoco es muy conveniente aún que pudiéramos dejar las maletas encargadas. En las habitaciones ni en el hotel tenían agua de corte o lo que es escencial.
Stayed 6 nights in Apr 2025

10/10 Excellent

Eduardo

Liked: Amenities, property conditions & facilities
Buen hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención. Nos ayudaron con todas las solicitudes que hicimos y Luz fue extremadamente servicial.
Stayed 1 night in Dec 2024