Is Casona les Pleiades pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casona les Pleiades?

Casona les Pleiades doesn't offer parking.

What time is check-in at Casona les Pleiades?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Does Casona les Pleiades provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 25 per vehicle applies.

Where is Casona les Pleiades located?

Located in Cusco Historic Center, this hotel is within a 10-minute walk of Plaza San Blas and Plaza de Armas. Hilario Mendivil Museum (Museo de Hilario Mendivil) and San Blas Church are just steps away. Cusco Wanchaq Station is 17 minutes by foot and San Pedro Station is 17 minutes.

6/10 Okay

Frédéric

Nov 16, 2019

Liked: Cleanliness, staff & service

Un peu sur côté à mon avis

Bien situé, propre, mais chambre petite De plus, le petit déjeuner à été le pire de tout ceux que ai pris au Pérou. Patio sympa, ce qui fait le charme de la casona.

Stayed 2 nights in Nov 2019

8/10 Good

ARLETTE

Jan 3, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Vacaciones familiares Cuzco

Las personas que atienden son muy amables en recepción y comedor, la habitación que nos tocó para tres personas era pequeña, no había mucho espacio. Lo que no nos agradó fue que para realizar el pago con tarjeta agregaban el 4% del monto total.

Stayed 7 nights in Dec 2017

8/10 Good

H, NC

Aug 9, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent location, good price, fine staff+rooms

One of the best services was a taxi driver recommended by the hotel. His name is Jaime Huaman. He spoke good English, took us on tours and was prompt and responsible for 4 separate trips. This recommendation by the hotel made a big difference in our visit.

Stayed 3 nights in Jul 2017

10/10 Excellent

Joseph

Apr 16, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place and first rate service

Great place but it can be a tad noisy... Not bad though. I would stay again for sure

8/10 Good

Erin

Jan 1, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homey with Great Service

The service was outstanding and the breakfast was delicious. My only challenge was it was difficult for my cab driver to find (not the hotel's fault necessarily), and it was so noisy outside my room (again - not their fault, but something to know).

2/10 Terrible

JOYCE, San Francisco

May 29, 2016

Disliked: Staff & service, property conditions & facilities, room comfort

NEVER AGAIN!

Our experience was far from optimal. Issues for travelers to consider include: 1) no vehicle access; you must carry your bags up stone streets and stairs. 2) unreliable hot water for the shower, no hot/warm water in the sink. 4) All drinking water is for purchase. 5) Payment terms are NOT clearly communicated (in contrast to what reception said). You must pay in cash -- soles or dollars -- unless your'e paying for 4 rooms, when you can use a credit card. 6) the website implies they provide airport transfers: what they do is book a taxi for you which you pay for. 7) It's very cold; the rooms have heaters and about 50 lbs of covers, but with an open air courtyard in a city that routinely goes down to low 40's at night, the common areas are not comfortable. 8) Make sure you don't get booked into their loft room in which you must go up and down a narrow spiral staircase to use the bathroom. They gave away the normal room we had booked (we booked three rooms) and this moldy room was what my niece had to stay in. This hotel went a long way to ruining our experience of Cusco. The staff tried, but they didn't have much to work with in this slipshod operation.

8/10 Good

SANTIAGO AUGUSTO, Quito, Ecuador.

May 16, 2016

Liked: Cleanliness, staff & service, property conditions & facilities

Las tres "B" Bueno, Bonito y Barato.

Muy bien todo estuvo tranquilo y el hotel nos puso en contacto con un servicio de taxi muy bueno y servicial.

8/10 Good

Guillermo, Los Angeles, CA

Sep 23, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the main square

I noticed a functional website for this hotel and they said they included or could arrange tourist amenities. I called them and asked them if they had a taxi driver who could pick us up at the airport and drive us around the different tourist sites on our way to a different hotel in Ollaytantambo. The price was agreed via email, and Jaime pick us up at the airport and took us all over the archaeological sites. The hotel is your typical basic bed, bathroom, and towel. The stuff is very friendly and you can get a coca tea at any time.

8/10 Good

marilyn, calgary

Sep 3, 2015

Liked: Cleanliness, staff & service, room comfort

Hotel lovely, homey, little spot to have quick access to the city square, many markets, even more restaurants. Takes a bit of a walk up coble stone street and steps (prep for MachuPicchu)to the top of the hill. The staff are exceptional, always available, helpful with tips and questions re any plans you may be making. Good brekkie to start day. We stayed 4 nights before going to MP, and then returned for 2 more nights, they will store baggage. It's a little rustic, but is B & B. We would definitely go back!

8/10 Good

Ana Carolina, rio de janeiro, rj

Jun 30, 2015

Liked: Cleanliness, staff & service, property conditions & facilities

Gostei da localização, apesar de estar na parte alta da cidade, tendo que subir ladeira e escada. O pessoal do hotel é muito atencioso, me senti em casa. O café da manhã é simples mas bom e o quarto sempre estava bem limpo.

8/10 Good

ALEXANDRE, São Leopoldo/RS

Jun 23, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preço justo

Não fica lá muito perto da Praça de Armas, mas nada que uma caminhada de uns 500m não resolva, além de estar muito próximo de excelentes restaurantes e algum comércio de artesanatos. O pequeno hotel é bastante charmoso, tem um bonito pátio interno e a sala do café possui aquecedor. Ficamos no segundo andar e tivemos que carregar malas de escada, mas a funcionária ajudou carregando a mala de minha esposa. Há o contratempo de que o estabelecimento fica numa rua sem acesso a carros, de modo que tivemos que carregar bagagens pela calçada por uns 100 metros, mas tivemos sorte com o taxista, que ligou para o hotel e pediu auxílio, e a funcionária veio ao nosso encontro. No fim das contas, foi uma boa opção com preço razoável.

8/10 Good

Tina, Salt Lake City

May 21, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Located in cool neighborhood.

The staff went out of their way to make us comfortable and to arrange transportation for us to the airport.

10/10 Excellent

pedro, Madrid

Mar 23, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un sitio muy recomendable

Un sitio muy recomendable, excelente trato

10/10 Excellent

Ove Petersen, Argentina

Aug 4, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggeligt lille hotel

Hyggeligt lille familie hotel med 8 værelser. Ligger i gåafstand fra centrum og diverse seværdigheder. Utroligt søde og venligt personale. Er i hvert fald et besøg værd.

6/10 Okay

EugeneF, San Francisco

Jun 20, 2014

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Cute hotel, cheap, challenging location

Pros: Cute hotel, great breakfast, relatively cheap. Cons: Staff barely speaks English, very noisy at night (bar with live music next door), room was freezing cold when we arrived and took a day to warm up.

10/10 Excellent

Karin, Chile

Apr 1, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nos gustó mucho el Hotel! Volveremos seguro! Ojo con la agencia Portal of Light que está en la plaza cerca del hotel, exelentes tours! We love the Hotel! We will come back for sure! There is a tourism agency at the plaza near the hotel, they have great tours!

6/10 Okay

MoiraS, London

Feb 10, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice B&B but unfortunately noisy at night

Very friendly and helpful staff who allowed us to check in early. Convenient location but unfortunately next to 2 noisy club/bars, which made sleeping difficult. Maybe better during the week as we were there Friday and Saturday nights.

8/10 Good

Christina, Gamla stan

Jan 13, 2014

Liked: Staff & service, property conditions & facilities

Mkt vänlig personal

Trevlig hemkänsla.

6/10 Okay

Verified traveler

Oct 24, 2013

Liked: Property conditions & facilities

Disliked: Cleanliness, room comfort

zweckmaessiges Hotel aber zu teuer

wortkarger Empfang - zunaechst keine Information zu Fruehstueck, Internet etc. (Ankunft allerdings nachts); trotz Buchung eines Zimmers mit Doppelbett wurde uns nur ein Zimmer mit zwei Einzelbetten gegeben. Auch auf Nachfrage wurde uns kein anderes Zimmer angeboten. Wir blieben nur eine Nacht.

8/10 Good

Beeky, Oslo

Sep 29, 2013

Liked: Cleanliness, staff & service, room comfort

Hyggelig og rent

Casonas les pleiades er et meget hyggelig BB i Cusco. Vi hadde to netter her, en natt før inkatrail startet og en da vi kom tilbake. De passet på bagasjen vår mens vi var borte. Rommene er rene med store deilige senger. Det var ikke noe å utsette på servicen. Anbefales!

6/10 Okay

Verified traveler

Aug 22, 2013

Liked: Staff & service

Hôtel très bien situé dans le quartier San Blas.

Bon séjour dans l'ensemble. Hôtel charmant et bon rapport qualité-prix.

2/10 Terrible

Verified traveler

Jul 24, 2013

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

service

Hotel manager Roberto did not want to honor the airport taxi after describing it was included in the reservation. Also, Roberto charged our American Express a 6 percent fee for using the card after reservation was booked with Hotels.com. It was not necessary. Hotel personel was pleasant; although we experienced a poor quality of service through management. I would not stay there again in the future. I was offered better choices and services on my previous nights in Cuzco.

10/10 Excellent

Allan, London

Jul 20, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The hotel was in a great location, not far from the main square (albeit straight uphill). We had a problem in our room - the water boiler leaked above our room, causing water to run down the walls, but the staff sorted out the problem quickly and were really apologetic. They were very friendly and helpful, the rooms were nice and cosy, and we would certainly stay there again.

10/10 Excellent

Leanne, UK

Jun 10, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel

This hotel is wonderful. It's very small (and personal and the staff are friendly. It has a very Peruvian feel to the hotel and doesn't feel like a generic run of the mill hotel. It was very clean and the beds were very comfy. Shower in room was a little tricky to get the right mix of hot and cold, but we stayed in a different room after doing the Inca Trail and the shower in that room was fine. Breakfast was included and was great, and there was always a plentiful supply of coca tea through out the day to combat the altitude sickness. Overall we really enjoyed our stay and I will be recommending it to any friends who travel to Cusco.

4/10 Poor

PopularJames, Pennsylvania, US

May 30, 2013

Disliked: Staff & service, property conditions & facilities, room comfort

If you like cold showers...

I am Peruvian living in the US and traveled to Cusco for my second time. On my last day in Cusco I had planned a couple of activities. But instead had to wait for 3 hours for hot water. Hotel ran out of propane gas for the water heater and it took them from 7am until 10am to replace the gas tank. Then of course it will take at least another hour for it to heat the water. I had to be at the airport at 11 so I could not visit the places I had planned and had to leave for the airport without a shower. Never again at this place.

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