See all properties

Eira do Serrado Hotel & SPA

Property class: 4

Choose dates to view prices

Photo gallery for Eira do Serrado Hotel & SPA

Balcony - Eira do Serrado Hotel & SPA (Camara de Lobos)
Body treatments, body scrubs - Eira do Serrado Hotel & SPA (Camara de Lobos)
Exterior - Eira do Serrado Hotel & SPA (Camara de Lobos)
Indoor spa tub - Eira do Serrado Hotel & SPA (Camara de Lobos)
Buffet - Eira do Serrado Hotel & SPA (Camara de Lobos)
Eira do Serrado Hotel & SPA offers a tranquil mountain getaway. Unwind in the spa, swim in the indoor pool, or enjoy the arcade/game room. The on-site restaurant serves breakfast, and the lobby fireplace provides a cozy spot to relax.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Standard Double Room Single Use

8.8 out of 10
Excellent
(3 reviews)
  • Valley view
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Camara de Lobos, Eira do Serrado Hotel & SPA is in the mountains. The area's natural beauty can be seen at Funchal Ecological Park and Formosa Beach, while Quinta das Cruzes Museum and Universo de Memorias Joao Carlos Abreu are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Estádio do Marítimo or Madeira Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Camara de Lobos travel guide
Map
Curral Das Freiras, Camara de Lobos, 9000-421

What's nearby

  • Madeira Botanical Garden
    Madeira Botanical Garden
    21 min drive - 9.5 miles
  • Funchal Farmers Market
    Funchal Farmers Market
    22 min drive - 8.7 miles
  • Madeira Congress Center
    18 min drive - 7.1 miles
  • Formosa Beach
    20 min drive - 7.8 miles
  • Funchal Marina
    22 min drive - 8.7 miles

Getting around

  • Cristiano Ronaldo Airport (FNC)
    38 min drive

Restaurants

  • Santo António
    19 min drive
  • Apollo Cafe
    18 min drive
  • Aliança Dos Sabores
    12 min drive
  • As Vides
    19 min drive
  • Sabores do Curral
    8 min drive

About this property

Eira do Serrado Hotel & SPA

Upscale hotel in the mountains
At Eira do Serrado Hotel & SPA, you can look forward to a terrace, an arcade/game room, and dry cleaning/laundry services. Indulge in a massage, a body scrub, and a body treatment at the onsite spa. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and car rentals on site.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and luggage storage
  • 1 meeting room, a billiards/pool table, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Eira do Serrado Hotel & SPA include thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

Similar properties

Restaurant
Boutique Hotel Jardim do Mar
Calheta
  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 47 reviews
Boutique Hotel Jardim do Mar
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per person (one-way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Estalagem Eira Serrado Camara de Lobos
Estalagem Eira Serrado Hotel Camara de Lobos
Eira Serrado Hotel Camara de Lobos
Curral das Freiras Eira do Serrado Hotel & SPA Hotel
Eira Serrado Hotel Curral das Freiras
Hotel Eira do Serrado Hotel & SPA Curral das Freiras
Eira do Serrado Hotel & SPA Curral das Freiras
Estalagem Eira do Serrado
Eira Serrado Curral das Freiras
Eira Serrado Hotel
Eira Serrado
Hotel Eira do Serrado Hotel & SPA
Eira do Serrado Hotel SPA
Eira do Serrado Hotel SPA
Eira Do Serrado & Camara Lobos
Eira do Serrado Hotel & SPA Hotel
Eira do Serrado Hotel & SPA Camara de Lobos
Eira do Serrado Hotel & SPA Hotel Camara de Lobos

Frequently asked questions

Does Eira do Serrado Hotel & SPA have a pool?

Yes, this property has an indoor pool.

Is Eira do Serrado Hotel & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Eira do Serrado Hotel & SPA?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Eira do Serrado Hotel & SPA?

Check-out is at noon.

Does Eira do Serrado Hotel & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55 per person applies.

Where is Eira do Serrado Hotel & SPA located?

Situated in the mountains, this spa hotel is within 9 mi (15 km) of Funchal Ecological Park, Madeira Congress Center, and CityBubbles. Quinta das Cruzes Museum and Estádio do Marítimo are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Eira do Serrado Hotel & SPA Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 104 out of 195 reviews
Rating 8 - Good. 61 out of 195 reviews
Rating 6 - Okay. 26 out of 195 reviews
Rating 4 - Poor. 1 out of 195 reviews
Rating 2 - Terrible. 3 out of 195 reviews

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay Eira do Serrado Hotel & SPA was amazing. It was our final lodgings after 8 days on the island and was the perfect way to end out trip. The view are spectacular, super friendly and helpful staff and the restaurants food was incredible! We will definitely be back the next time we have a chance to visit Madeira!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of mountains and the village below. Dinners and waiters were excellent.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mittida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, view. It's remote and food was good.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely, very attentive to all needs.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Jaap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Very service minded staff. Wonderful location good value for money
Stayed 14 nights in Dec 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the best hotel I've ever stayed in due to the exceptional surroundings!! Staff was friendly, breakfast and restaurant were good, and staff was very friendly and helpful.
Stayed 8 nights in Oct 2023
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Restaurant at hotel was delicious. Very quiet place. Would definitely book again.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Tamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel ever. View from the room is stunning! Need to try it once in a lifetime!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, a little out of the way with nothing else in walking distance. The restaurant is average, decent breakfast is included. Higher rated places to eat just 20 minutes away.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Great location with amazing views. Spa was nice too. A little tired in places but everyone very friendly
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Manoline

Liked: Cleanliness, staff & service, amenities
Really easy to go to Pico do Arierio from the hotel, a must to do. The view from the room was beautiful and quiet.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Good views if there are no clouds.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Frederic

Liked: Cleanliness, amenities
Included breakfast buffet was cold and below average. Location is fabulous.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place at more than 1.000 m above sea level. Perfect staff, room, SPA, breakfast. I would certainly turn back here.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a location! Besutoful view of the valley and mountains from the room, dining room and swimming pool. Great shower pressure and wifi and the hot tub was great after hiking. The pool was cold but that would be amazing in summer. Friendly staff.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities
Peace and quiet
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

The staff were great. The view from the room was amazing. Breakfast was delicious. The road up to the hotel was a little scary the first few times. Its at arount 1500 meters so be prepared for your ears to pop if you head out anywhere.
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view.

We had a wonderful stay. Beautiful view. Free parking, very comfortable bed. Friendly staff and good facilities. Variety at breakfast, good value for money. The breakfast was not always very hot and would have appreciated more toiletries in the bathroom. Overall a very comfortable stay. Thank you.
Stayed 3 nights in May 2024
Verified

8/10 Good

Yulia

Liked: Cleanliness, staff & service, amenities
Only reception staff makes a difference here! Very friendly and helpful! Breakfast is quite bad, including the service. The area is of course fantastic but the hotel is quite outdated and requires renovation.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

shakir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location, needs a bit extra…

Excellent stay, wonderful views that were worth it by itself. My favourite part was lying on the sofa looking at the clouds pour from the mountains. But a couple of things couple could be improved. The spa facilities were not good enough. The sauna wasn’t hot enough, and the jacuzzi did not look clean. Also the big TV in the room didn’t have many working channels, they did have a lot of regional German and Austrian channels though. So bring a HDMI cable and hook your device if you want to stream anything. The staff were wonderful however and the restaurant was good.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazong stay. Obviously the views were stunning, but on top of the view the included amenities for the price, you cant beat it. Breakfast was inlcuded and made on the spot. I stayed during off season, late November. I felt like I had thr place to myself. I love that every room includes a view. I just wish I had more time.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Pierre

Disliked: Property conditions & facilities, room comfort

Amazing view but that’s about it

The hotel is offering an amazing view . Really really spectacular! The jacuzzi is also extremely nice. And that’s about it or nearly . The hotel is old . Swimming pool is too cold. Most of the food , we didn’t like. The break first is extremely industrial. People are nice, don’t get me wrong but this hotel needs a complete new approach and needs to be refreshed and renovated .
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The views are stunning

The views are absolutely outstanding!!! The room was really nice and we had a big terrasse from where we could enjoy the views later at night. The restaurant was ok. I would recommend this hotel if you plan on going hiking around or if your priority is the view. Otherwise, if you goo for the pool or the spa, I would not recommend it. The pool was too cold to enjoy, the jacuzzi was too small and also way too cold. The sauna was not hot. On our side we didn't mind because the views were more than enough to compensate and we were there mainly for that and the hike.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

glyn

Liked: Cleanliness

It's all about location

Superb position in the mountainside at the top of the path to the valley below. Wheather is all important as when the cloud comes in, you see very little. The hotel is showing its age ( and lack of maintenance). We ate in the hotel in the evenings; there is no real option in the locality. The meals were of mixed quality but generally acceptable. This was in contrast to the breakfasts which were poor, hot items allowed to go cold on hardly warm " hotplates" and left there indefinitely. The machine juices and coffee were amongst the worst we have ever been served. The service in general was perfunctory, this must reflect on management. My recommendation: if you want to experience of the location, there are many day trippers, or stay for one night. If driving a hire car, you need to be a confident driver as the single road up and down is narrow and winding. These facts do not affect the local bus drivers, a concern when they appear in the opposite direction!
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
We did the downhill walk into the Valley of the Nuns many years ago and always thought it would be amazing to stay in the hotel high up at the start of the walk. The views from the rooms over at thousand feet above the valley are amazing and it’s great to be up there as the sun sets and rises. The Reception staff are very friendly and check in was easy with parking outside. The room was clean with a large balcony and top marks for the shower. The noise from the young family next door rather spoiled the quiet surroundings and showed the walls were thin however. Being out of the season the restaurant was all but closed down and the food was nothing to rave about although the service was friendly. Breakfast again was fairly poor with no fresh juice and as the numbers staying weren’t great it seemed they didn’t feel the need to make an effort. Fried eggs under cooked and served on a cold plate. A kettle was provided in the room but enough for one drink only and no milk. Great if you want the views to yourself after the daytime tourist rush but not the relaxed environment with a bar and good food we’d hoped for.
Stayed 1 night in Jan 2025