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The Wills Hotel

Property class: 3

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Photo gallery for The Wills Hotel

A lobby with a round table, two sofas, a flower arrangement, and a television. - The Wills Hotel (Cumberland)
A modern bedroom with a bed, bedside tables, a wardrobe, and a small sitting area with a sofa and a vase of flowers. - The Wills Hotel (Cumberland)
A bar area with wooden chairs, a counter with a digital screen, and a bar stocked with bottles. - The Wills Hotel (Cumberland)
A restaurant with a wooden floor, white wicker chairs, a brown leather booth, and a large wall mural. - The Wills Hotel (Cumberland)
A modern interior with a green sofa, patterned cushions, and large windows offering a view of the street. - The Wills Hotel (Cumberland)
The Wills Hotel provides amenities like a bar and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Housekeeping

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room

A modern hotel room with a bed, bedside tables, a desk, a chair, a mirror, and a small plant.

Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern bedroom with a bed, bedside tables, a wardrobe, and a small sitting area with a sofa and a vase of flowers.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A modern hotel room with a bed, bedside table, lamp, and a framed sign on the wall.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

A modern bedroom with a bed, bedside tables, a wardrobe, and a small sitting area with a sofa and a vase of flowers.

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

A modern bedroom with a bed, bedside tables, a wardrobe, and a small sitting area with a sofa and a vase of flowers.

Suite, 1 King Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Cumberland is home to The Wills Hotel. Allegany Museum and Windsor Hall are cultural highlights, and some of the area's attractions include Western Maryland Scenic Railroad and Frostburg Depot - Western Maryland Scenic Railroad. Be sure not to miss outdoor adventures like mountain biking, mountain climbing, and hiking/biking trails, or hop on a bike rental nearby and take a self-guided tour around the aera. Visit our Cumberland travel guide
Map
69 Baltimore St, Cumberland, MD, 21502

What's nearby

  • A train numbered 501 on tracks under a bridge.
    Downtown Cumberland Historic District
    1 min walk - 0.0 miles
  • Allegany Museum
    2 min walk - 0.1 miles
  • Western Maryland Scenic Railroad
    3 min walk - 0.2 miles
  • C&O Canal National Historic Park Visitor's Center
    3 min walk - 0.2 miles
  • Canal Place
    5 min walk - 0.3 miles

Getting around

  • Cumberland Station
    7 min walk
  • Hagerstown, MD (HGR-Hagerstown Regional)
    71 min drive

Restaurants

  • Chick-fil-A
    12 min walk
  • McDonald's
    5 min walk
  • My Place
    12 min walk
  • Wendy's
    5 min walk
  • Patrick's Pub And Eatery
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 0.1 miles; reservations required
  • Offsite parking; reservations required
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 for adults, and USD 5 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

Frequently asked questions

Is The Wills Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at The Wills Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Wills Hotel?

Check-out is at 11:00 AM.

Where is The Wills Hotel located?

Situated in Cumberland, this hotel is steps from Downtown Cumberland Historic District, Allegany Museum, and Windsor Hall. C&O Canal National Historic Park Visitor's Center and Emmanuel Episcopal Church are also within 5 minutes. Cumberland Station is 7 minutes by foot.

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Reviews

The Wills Hotel Reviews

9.6

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 52 out of 63 reviews
Rating 8 - Good. 8 out of 63 reviews
Rating 6 - Okay. 0 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautifully renovated historic hotel! Loved!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel with comfy beds and cool decor. Loved the bathroom and shower. Staff was very friendly and welcoming. I'd stay there again for sure.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bike storage was extremely impressive
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel in the heart of Cumberland. They have a dedicated room for bicycle storage for guests who are riding the C&O towpath trail or the GAP trail. Even though it is downtown they have ample free parking in a nearby parking garage. Wonderful restaurant and bar as well.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had been traveling for 4 days and this was by far the nicest place we stayed in. The staff are all extremely helpful, especially Caden, the concierge, at the front desk, who gave us good restaurant/ coffee shops recommendations and helped us a lot with directions and parking logistics. The room was beautiful, tasteful decor, very comfortable bed and pillows and two complimentary water bottles awaiting us when we arrived. Nice size small fridge, not filled with drinks like so many places. Gorgeous bathroom with a strong flow of apparently endless hot water. Very large windows with lots of light. This is a renovated historic building on the corner of Baltimore St. which is a historical neighborhood filled with great restaurants, coffee shops, bakeries and an ice cream parlor. We were able to take a self guided walking architectural tour starting at the entrance to the hotel. I would highly recommend this boutique hotel.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BRAND NEW EVERYTHING! We really enjoyed our stay. The complimentary parking garage was just one block away, which was very convenient. The continental breakfast was good, and the restaurant and bar were a nice bonus. The foyer was a wonderful place to sit and chat with friends. The staff was friendly, welcoming, and helpful throughout our visit. The bathroom was excellent, with a great shower, although the toilet was quite small. For a king room, a comfort-height toilet would have been a nice upgrade. The bedroom itself was also on the smaller side. The hotel's location in the revitalized downtown area was a highlight—it's very walkable and close to attractions. Nice view of historical buildings across the street. Overall, we would recommend this hotel for its location, amenities, and service. The listing said it slept 3 but there was no 2nd bed option. Be sure to verify that availability if desired. One more thing - the bed was a bit firm with no box spring.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was absolutely brand new when we stayed in summer 2026. Still getting trim put in and some paint work done. We got a suite which had a nicely finished large bathroom. The room had a kitchenette sized sink and a decent fridge but no microwave which felt like it was just not installed yet into the shelving. Compared to the renders, the lighting in the room was brighter and cooler. I think the bulbs in the bedside fixtures should be way dimmer and warmer in temp. The bike storage room is fantastic and it is very well thought out with the ice and filtered water bottle fill right outside it. Looks like there are laundry hookups in the bike room. I didn't ask about laundry on this stay but it seems like one of the things they are working on as they are open for longer. Know before you go- parking. I suggest if you are driving here that you park on Liberty St on the side of the hotel in a loading spot for check in. The garage for the hotel is about a block away. The hotel is located in an extremely pedestrian and bike friendly part of town so we did not need much garage access anyway. The restaurant downstairs was great. Breakfast was fine. We will be back, highly recommend this place!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, the staff were exceptional!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was brand new and in excellent condition. The staff were very friendly.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a delightful stay. The hotel is immaculate, with a modern vibe. The staff was wonderful and Cumberland is up and coming. We had dinner at our favorite Italian restaurant. A great stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumberland is my father's hometown. It always brings me joy when I return. I was thrilled to see all of the work they have put into the downtown area. All the cute shops added to the experience. While I didn't get to do much exploring, we will be back in the near future!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant! Updated and renovated so it’s chic. It’s really before it’s time location-wise though. The street is cute and inviting BUT lots of empty storefronts and it seems people haven’t yet realized downtown Cumberland is trying to renew itself.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, and comfortable room and bed!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of downtown Cumberland. The hotel recently opened with everything renovated and it was all done well. Shopping, dining and just exploring the city is within walking distance.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in great location. Staff was super friendly and helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed the ambiance of this beautiful new hotel. Returning to my hometown for a Celebration of Life, it felt like discovering a hidden gem in the heart of the historic downtown district. Once checked in, everything was within easy walking distance, making the location incredibly convenient. The staff made the experience especially enjoyable. The front desk team was warm, welcoming, and a pleasure to work with throughout my stay. The bar service was outstanding, and the food exceeded my expectations. The only challenge was navigating the parking process. I had expected on-site parking, but unloading luggage, checking in, locating the designated parking area, and then repeating the process at checkout required a bit of planning. A more convenient loading and unloading area or clearer parking instructions would greatly enhance the guest experience. One additional suggestion would be to offer decaffeinated coffee and expand the complimentary breakfast selection beyond fruit and regular coffee. While these are relatively minor improvements, they would add even more value for guests. Overall, these were small inconveniences and did not detract from an otherwise wonderful stay. I would gladly stay here again and highly recommend this hotel to anyone visiting the area.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked in I knew I was in good hands . The ladies at the front desk were so welcoming and professional. This hotel has a central location. The rooms are exceptionally full of character with a warm modernist design. The hotel has a restaurant/ bar and a continental breakfast. Would definitely stay again . Super comfortable, nice and cool air conditioned space , modern lobby and walking distance to everything .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work there are the very best part of the hotel. They were so friendly, welcoming and helpful. The beds are just a little hard and street noise was pretty intense (it was a Friday night) but otherwise it was great.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restoration!! Room decor is modern very nice bath. Overall outstanding. Parking is an issue
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room - spacious, pretty decor, great views, huge windows, quiet! Hotel staff was kind and friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to mention that the entire front desk staff is excellent. They are really outstanding at what they do. They make you feel extremely welcome. This group of people really make the hotel what it is.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheech our server at the restaurant was excellent!! So was the young man that check me in.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary Parking garage was only one block away - wonderful. Continental breakfast was good. Restaurant/bar was nice as well. Staff was friendly and helpful. Bathroom was wonderful with great shower except for the small toilet (should have been comfort height for a king room). Ad said city view but we only had view of an interior roof and air conditioner. Bedroom itself was small. Location in a revitalizing downtown was also great and walk-able! We would recommend but make sure the room view actually faces the outside of hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free parking (which was excellent) was confusing. In order to obtain a parking dongle, you had to check in but there was no where to park when you were trying to check in. Also, if you didn't return the parking dongle, you were charged $20 but you can't exit the parking garage without the dongle. Therefore, you have to exit the garage and find somewhere to park so you can return the dongle and finish checking out. They need to come up with a better method of enabling parking access.
Stayed 1 night in May 2026