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Serras Hotel

3.0 star property
Start your day right with a delicious breakfast buffet. Stay fit on-the-go at the 24-hour gym or make business easy with our conference center.

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Photo gallery for Serras Hotel

Lobby - Serras Hotel (Cuiabá)
Interior - Serras Hotel (Cuiabá)
Restaurant - Serras Hotel (Cuiabá)
Reception - Serras Hotel (Cuiabá)
Front of property - evening/night - Serras Hotel (Cuiabá)
Located in Alvorada, Serras Hotel offers a warm welcome with a breakfast buffet and dry cleaning services. Stay connected with free in-room WiFi, get active at the 24-hour gym, or take advantage of tour assistance and conference facilities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, desk, free WiFi

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

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Luxury Single Room | Minibar, in-room safe, desk, free WiFi

Luxury Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Luxury Triple Room

Luxury Triple Room | Minibar, in-room safe, desk, free WiFi

Luxury Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Luxury Single Room, Bathtub (Master)

Luxury Single Room, Bathtub (Master) | Bathroom | Bidet

Luxury Single Room, Bathtub (Master)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Luxury Double Room, Bathtub (Master)

Luxury Double Room, Bathtub (Master) | Bathroom | Bidet

Luxury Double Room, Bathtub (Master)

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Jardim das Américas, a neighborhood in Cuiabá, Serras Hotel is near the airport. Antonio Pires de Campos Park and Ze Bolo Flo Park reflect the area's natural beauty and area attractions include UFMT Zoo and Sesi Park. Looking to enjoy an event or a game while in town? See what's happening at Eurico Gaspar Dutra Stadium or Arena Pantanal. Visit our Cuiabá travel guide
Map
Av. Miguel Sutil 4098, Cuiabá, MT, 78060-000

What's nearby

  • Shopping 3 Americas
    11 min walk - 0.6 miles
  • UFMT Zoo
    2 min drive - 1.4 miles
  • Antonio Pires de Campos Park
    2 min drive - 1.4 miles
  • Cine Teatro Cuiaba
    3 min drive - 1.8 miles
  • FEMINA - Hospital Infantil e Maternidade
    3 min drive - 1.4 miles

Getting around

  • Cuiaba (CGB-Marechal Rondon Intl.)
    18 min drive

Restaurants

  • Marollo Restaurante
    8 min walk
  • Poltrona Nerd
    7 min walk
  • Subway
    11 min walk
  • Padaria América
    9 min walk
  • Trigoria Rotisserie
    11 min walk

About this property

Serras Hotel

Hotel located in Jardim das Américas
You can look forward to a free breakfast buffet, a terrace, and dry cleaning/laundry services at Serras Hotel. In addition to a 24-hour gym and a conference center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Smoke-free premises, an elevator, and tour/ticket assistance
  • A TV in the lobby, a banquet hall, and a front-desk safe
Room features
All 96 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with bidets
  • LCD TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Private bathroom

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Serras
Serras Cuiaba
Serras Hotel
Serras Hotel Cuiaba
Serras Hotel Cuiaba, Brazil - Mato Grosso
Serras Hotel Hotel
Serras Hotel Cuiabá
Serras Hotel Hotel Cuiabá

Frequently asked questions

Is Serras Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Serras Hotel?

Check-in begins at 2 PM.

What time is check-out at Serras Hotel?

Check-out is at noon.

Where is Serras Hotel located?

Located in Jardim das Américas, this hotel is within 1 mi (2 km) of Shopping 3 Americas and Rondon Museum. UFMT Zoo and Museum of the Indigenous People are also within 2 mi (3 km).

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Reviews

Serras Hotel Reviews

7.8

Good

8.4

Cleanliness

7.8

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 28 out of 80 reviews
Rating 8 - Good. 26 out of 80 reviews
Rating 6 - Okay. 19 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 4 out of 80 reviews

Reviews

8/10 Good

GERALDO

Liked: Cleanliness, staff & service, amenities
Quarto e banheiro bons, achei café da manhã razoável
Stayed 1 night in Nov 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe prestativa e preocupada em atender as necessidades do hóspede
Stayed 2 nights in Oct 2025

8/10 Good

Angelo Joaquim

Liked: Cleanliness, staff & service, room comfort

Normal

Na minha opinião é caro para o que entrega, porém é o valor das hospedagens em Cuiabá. O café da manhã pelo menos é bom!
Stayed 1 night in Aug 2025

6/10 Okay

Leandro

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Limpeza e recepção foram muito ruins dessa vez

Primeira vez que fiquei no hotel foi excelente. A segunda vez, entretanto, foi péssima. Meu quarto estava com o banheiro sujo e o recepcionista foi irônico e desrespeitoso. No dia seguinte, porém, o gerente conversou comigo e fez um excelente atendimento, o que amenizou bastante a estadia. Acho que foi um caso isolado e o padrão deve ser bom como o da primeira vez. Vamos ver. Café da manhã é muito bom.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATENDIMENTO E HOSPEDAGEM BOAS
Stayed 1 night in Feb 2025

4/10 Poor

Saulo

Disliked: Staff & service, property conditions & facilities, room comfort

Ruim

Me eganram, peguei o quarto por causa da banheira de hidromassagem, e simplesmente não funciona, e ninguém avisou.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relativamente boa, com o conforto necessário, Bom café da manhã, tem de tudo. Academia deixa um pouco a desejar, mas funciona 24h o que é positivo.
Stayed 2 nights in Apr 2024

6/10 Okay

vilmar

Liked: Staff & service, property conditions & facilities, room comfort

ar condicionado

O ar condicionado era do modelo antigo, fazia muito barulho e não resfriava muito bem não
Stayed 2 nights in Jan 2021

2/10 Terrible

Donato

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Estrelas no máximo!

Senhores do Hoteis.com não enganem seu consumidor! Hotel antigo, quarto ainda com chave, sem isolamento acústico, sem kit de higiene no banheiro, não trocam as toalhas, café da manhã básico (até as 9hs), banheiro limpado de qualquer jeito, camareiras andam de galocha pelos quartos e com roupas em má conservação.... enfim, não recomendo!!!
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Falta pessoal no apoio Falta shampoo Quarto muito pequeno
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elogio serviços de internet excele, a recepção estativo todos muito educado e prestativo. Cafe da manha sensacional.!!
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto excelente. Limpeza impecável Academia com uma esteira boa, mas os equipamentos estão precários e precisando de manutenção/troca
Stayed 3 nights in Apr 2019

6/10 Okay

Alfredo augusto

Bueno, el aire acondicionado de es viejo suena mucho, el precio es alto para lo que ofrece, em comparacion de otros hoteles en cuiaba
Stayed 2 nights in Feb 2019

2/10 Terrible

Igor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Péssimo

A tmb não tinha controle , o controle do ar era de outro ar então não realizava as funções corretamente e não esfriava , a baheira de hidromassagem conquanto paguei pelo quarto mais caro tmb não funciona , ou seja o quarto tem as mesmas funções de um mais barato
Stayed 1 night in Feb 2019

6/10 Okay

FLAVIO, São Paulo.

Liked: Cleanliness
Faltou serviço do restaurante no sábado e domingo. Não tinha nada pra comer no hotel. Tive q ir pra rua pra achar alguma coisa.
Stayed 2 nights in Feb 2019

8/10 Good

lucio flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
minha estadia foi muito tranquila.
Stayed 2 nights in Feb 2019

10/10 Excellent

Jessica, Paraná

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, muito confortável e limpo, ótimo café da manhã
Stayed 1 night in Feb 2019

8/10 Good

Gisele

Hotel simples, mas bem limpo; atendimento da recepção impecável; café da manhã bom. Talvez uma crítica seja em relação ao ar condicionado que é muito barulhento.
Stayed 1 night in Nov 2018

8/10 Good

Itamar Carlos

Liked: Cleanliness, staff & service

..

Boas instalações, mas ar de janela fazendo muito barulho não é bom pelo preço pago.
Stayed 1 night in Oct 2018

8/10 Good

Herlon Alcantara Matos

A infraestrutura é excelente o atendimento na recepção também. O que deixa a desejar e o serviço de café da manhã.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Café da manhã

Apenas o café da manhã que estava fraco
Stayed 1 night in Jun 2018

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Melhor hotel considerando o custo e o benefício em Cuiabá
Stayed 4 nights in May 2018

6/10 Okay

Verified traveler

Ótima localização. Pessoal da recepção atenciosos. Hotel precisando de manutenção. Um secador de cabelos apenas para atender todo o hotel. chuveiro ruim.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
As mesas do café da manhã todos os dias estavam muito sujas.
Stayed 1 night in Mar 2018

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo perfeito.
Stayed 4 nights in Dec 2017