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Mato Grosso Palace Hotel

3.0 star property
Hotel in Cuiabá with free breakfast and a 24-hour fitness center

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Photo gallery for Mato Grosso Palace Hotel

Exterior
Interior entrance
Breakfast, lunch, dinner served; Regional cuisine
Deluxe Double Room | Minibar, desk, laptop workspace, blackout drapes
Superior Single Room | Minibar, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet friendly
  • Room service
  • Breakfast included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | Minibar, desk, laptop workspace, blackout drapes

Family Room, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
2 bathrooms
Minibar
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, laptop workspace, blackout drapes

Deluxe Double Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | Minibar, desk, laptop workspace, blackout drapes

Superior Single Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Triple Room

Executive Triple Room | Minibar, desk, laptop workspace, blackout drapes

Executive Triple Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Minibar, desk, laptop workspace, blackout drapes

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Rua Joaquim Murtinho, 170, Cuiabá, MT, 78005-290

What's nearby

  • Popular Square - 15 min walk - 0.8 miles
  • Goiabeiras Shopping - 2 min drive - 1.2 miles
  • Shopping Estação Cuiabá - 3 min drive - 1.8 miles
  • Arena Pantanal - 4 min drive - 2.0 miles
  • Pantanal Shopping - 5 min drive - 2.5 miles

Getting around

  • Cuiaba (CGB-Marechal Rondon Intl.) - 14 min drive

Restaurants

  • ‪Pastel & Cia - ‬2 min walk
  • Restaurante Alavanca de Ouro
  • ‪Tempero Manero - ‬4 min walk
  • ‪Restaurante Mistura Cuiabana - ‬3 min walk
  • ‪Recanto Grill - ‬4 min walk

About this property

Mato Grosso Palace Hotel

Hotel located in Central North
A free breakfast buffet, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Mato Grosso Palace Hotel. The on-site Regional cuisine restaurant, Alavanca de Ouro, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • Valet parking (surcharge), a banquet hall, and an elevator
  • A TV in the lobby, a front-desk safe, and wedding services
  • A 24-hour front desk, coffee/tea in the lobby, and a gift shop
Room features
All 136 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (BRL 15 per night)
  • Secured, covered valet parking on site (BRL 15 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Alavanca de Ouro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: BRL 15.00 per night (in/out privileges)
  • Covered valet parking fee: BRL 15.00 per night (in/out privileges)
  • Pet fee: BRL 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Mato Grosso Palace
Best Western Mato Grosso Palace Cuiaba
Best Western Mato Grosso Palace Hotel
Best Western Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel
Mato Grosso Palace Cuiaba
Mato Grosso Palace
Mato Grosso Palace Hotel Cuiaba, Brazil
Mato Grosso Palace Hotel Hotel
Mato Grosso Palace Hotel Cuiabá
Mato Grosso Palace Hotel Hotel Cuiabá

Frequently asked questions

Is Mato Grosso Palace Hotel pet-friendly?

Yes, Mato Grosso Palace Hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 50.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Mato Grosso Palace Hotel?

Self parking is available for BRL 15.00 per night. Valet parking is available for BRL 15.00 per night.

What time is check-in at Mato Grosso Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mato Grosso Palace Hotel?

Check-out is at noon.

Where is Mato Grosso Palace Hotel located?

Located in Central North, this hotel is steps from Bom Jesus de Cuiaba Church, Cine Teatro Cuiaba, and Historical Museum of Mato Grosso. Museu Histórico de Mato Grosso and Republic Square are just steps away.

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Mato Grosso Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 239 out of 477 reviews
Rating 8 - Good. 161 out of 477 reviews
Rating 6 - Okay. 53 out of 477 reviews
Rating 4 - Poor. 16 out of 477 reviews
Rating 2 - Terrible. 8 out of 477 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service
Razoavel
Stayed 3 nights in May 2024

4/10 Poor

Clodoaldo

Disliked: Cleanliness, property conditions & facilities, room comfort

Estadia

O hotel é antigo, tem um bom café da manhã, alguns funcionários que atendem muito bem, outros que precisam melhorar muito. Tivemos muitos espirros, quando verificamos o ar condicionado, estava muito sujo, então, precisamos limpar para dormir melhor. No dia do feriado de carnaval ficamos muito irritados porque as 7h da manhã começaram muitos barulhos, segundo nos informaram estavam reformando um apartamento, em pleno feriado e às 7h da manhã, isso foi muito irritante e totalmente inadequado, ficamos 5 dias e, em um dos dias esqueceram de colocar toalhas limpas e tapetes no banheiro. Infelizmente não foi uma hospedagem tão agradável como esperávamos.
Stayed 5 nights in Mar 2025

6/10 Okay

Laercio

Liked: Cleanliness, staff & service
SOMENTE UM ELEVADOR EM FUNCIONAMENTO PARA UM HOTEL DAQUELE TAMANHO.
Stayed 2 nights in Mar 2025

6/10 Okay

Angela Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apesar de antigo hotel bem cuidado! Custo benefício muito bom! Os atendentes sempre cordiais e fazendo tdo pra agradar!
Stayed 3 nights in Feb 2025

10/10 Excellent

Núbia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Núbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

LETICIA

Liked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Susana Goulart da

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Barbara

Stayed 2 nights in Feb 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito boa
Stayed 2 nights in Nov 2024

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito boa!
Stayed 1 night in Feb 2025

10/10 Excellent

fernando

Stayed 3 nights in Feb 2025

8/10 Good

DOUGLAS

Liked: Cleanliness, property conditions & facilities, room comfort
Quarto novo e limpo. Pedi para trocarem o travesseiro e foi feito prontamente. Houve um problema em relação ao consumo, visto que não consumi nada no frigobar e foi incluído no conta. Ao informar à atendente sobre a ausência de consumo ela corretamente retirou os valores. Contudo, falou que "não iria cobrar" em tom que pareceu que eu havia consumido e que queria apenas encerrar a discussão. Importante precaução na análise dos consumos para evitar esse tipo de constrangimento.
Stayed 2 nights in Feb 2025

10/10 Excellent

Saiman

Stayed 1 night in Feb 2025

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Hotel bem reformado com excelente atendimento.
Stayed 1 night in Feb 2025

10/10 Excellent

Viviam

Liked: Cleanliness, staff & service, room comfort

Ótima experiência.

Fiquei apenas 1 dia, tudo muito bom e Funcionários bem atenciosos.
Stayed 1 night in Feb 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção!

Hotel encontra se em boas condições. Limpeza adequada, lençóis íntegros, café da manhã muito bom! Minha família foi muito bem atendida na recepção e nas demais inter locuções necessárias no hotel. Recebemos um kit pet na chegada inclusive! Estacionamento fechado com manobrista. Recomendo e voltaria !
Stayed 1 night in Jan 2025

8/10 Good

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Robson

Stayed 1 night in Jan 2025

2/10 Terrible

ITAMAR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Decepcionante

Quarto com piso sujo, sem trocar fronhas de travesseiros, todos amassados, cobertas velhas e pequenas. TV nao funcionavam direito. mto ruim mesmo. faz anos que me hospedo ali, porem ja estou pensando em trocar.
Stayed 1 night in Jan 2025

4/10 Poor

GENIVAL

Liked: Cleanliness
Disliked: Staff & service, room comfort

Camas desconfortaveis

O colchão da cama com molas quebradas , não proporcionou conforto.
Stayed 1 night in Jan 2025

6/10 Okay

EVIMAEL

Liked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Mike

Liked: Cleanliness, staff & service

Na média.

O hotel é um pouco antigo. O quarto está limpo. O sifão da pia do banheiro estava pingando água no chão. O café da manhã é muito bom. O atendimento na recepção foi muito bom.
Stayed 1 night in Jan 2025

8/10 Good

EVIMAEL

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Experiência mediana

O hotel tinha um cheiro estranho, parecia tíner, e ao entrar no quarto, mais um cheiro diferente. Na recepção, o rapaz que nos atendeu não informou o horário do café. Em outros hotéis, normalmente é até as 10:00, lá era até as 09:30. Chegamos do voo de madrugada, acordamos e descemos às 09:32, já não havia mais café, só então que vimos a placa.
Stayed 1 night in Jan 2025