One Cuernavaca

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for One Cuernavaca

Experience a single-story hotel with a pool surrounded by lush greenery and lounge chairs.
Enjoy meals and meetings in this stylish dining area with long tables and comfortable seating.
Stunning hotel with a modern facade, surrounded by lush gardens and palm trees.
Welcome to our hotel, where a sleek reception area awaits with a digital screen and comfortable seating.
Relax in a serene outdoor space surrounded by lush gardens and a play area for kids.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Cable channels
Desk
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Cable channels
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330

What's nearby

  • AVERANDA - 3 min walk - 0.2 miles
  • Forum Cuernavaca - 10 min walk - 0.6 miles
  • Galerias Cuernavaca Mall - 12 min walk - 0.7 miles
  • Teopanzolco Archaeological Zone - 4 min drive - 1.9 miles
  • Cuernavaca Cathedral - 7 min drive - 4.0 miles

Getting around

  • Benito Juarez International Airport (MEX) - 97 min drive

Restaurants

  • ‪Toks - ‬19 min walk
  • ‪Los Cochinitos - ‬9 min drive
  • ‪Rincon Bistro - ‬9 min drive
  • ‪Sanborns - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

One Cuernavaca

Eco-certified hotel
Consider a stay at One Cuernavaca and take advantage of a free breakfast buffet, laundry facilities, and a business center. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An electric car charging station, luggage storage, and a front-desk safe
  • Newspapers in the lobby, a 24-hour front desk, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 125 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca

Frequently asked questions

Does One Cuernavaca have a pool?

Yes, this property has an outdoor pool.

Is One Cuernavaca pet-friendly?

No, pets are not allowed at this property.

How much is parking at One Cuernavaca?

Self parking is free at this property.

What time is check-in at One Cuernavaca?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at One Cuernavaca?

Check-out is at noon.

Where is One Cuernavaca located?

Situated in Cuernavaca, this eco-certified hotel is within 1 mi (2 km) of Forum Cuernavaca, AVERANDA, and Galerias Cuernavaca Mall. Chapultepec Ecological Park and Teopanzolco Archaeological Zone are also within 3 mi (5 km).

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One Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1010 reviews
Rating 8 - Good. 304 out of 1010 reviews
Rating 6 - Okay. 111 out of 1010 reviews
Rating 4 - Poor. 31 out of 1010 reviews
Rating 2 - Terrible. 24 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Really nice place
Stayed 2 nights in Jun 2025

10/10

Bad the breakfast
Stayed 1 night in Jun 2025

10/10

The breakfast, the location
Stayed 3 nights in Aug 2024

8/10

Excelente
Stayed 1 night in Mar 2025

10/10

Great location. Breakfast was good and simple. Room clean.
Stayed 3 nights in Jan 2025

10/10

Excelente
Stayed 1 night in Feb 2025

8/10

Rooms were a bit too small and the dryer in laundromat didn’t work
Stayed 2 nights in Jun 2025

8/10

Breakfast was good. Did not like that you had to uber or taxi to get anywhere
Stayed 2 nights in Feb 2025

10/10

.
Stayed 1 night in May 2025

10/10

Nice and clean
Stayed 1 night in Nov 2024

10/10

Ok
Stayed 1 night in Apr 2025

10/10

Ll
Stayed 1 night in Feb 2025

10/10

Na
Stayed 2 nights in Jan 2025

8/10

AC control can be better...No heat options....Water pressure can be better. Low pressure in Shower.
Stayed 3 nights in Jan 2025

10/10

Todo excelente! Muchas gracias! Un buen hotel a un precio razonable!
Stayed 2 nights in Jul 2025

8/10

Hotel conveniente para solo pasar la noche, está limpio y cerca de cuerna. Desayuno cumple pero no es lo máximo
Stayed 1 night in Mar 2025

6/10

el lugar es muy cómodo por su ubicación,’pero el hotel ya necesita arreglos generales pues sus instalaciones ya son viejas, uso mucho los hoteles one y este ha sido el más viejo que me ha tocado.
Stayed 2 nights in Jun 2025

8/10

Me enfocaria solo en los alimentos que esten preparados con calidad
Stayed 1 night in May 2025

8/10

Buena opción para viajes de trabajo o de fin de semana.
Stayed 1 night in Jun 2025

10/10

Stayed 1 night in Jun 2025

6/10

El estacionamiento al aire libre está muy pequeño, nos indicaron que estaba el techado pero nunca nos dieron acceso
Stayed 1 night in Jun 2025

8/10

El hotel es bueno
Stayed 1 night in Jun 2025

10/10

Buena experiencia
Stayed 1 night in Mar 2025

6/10

Las instalaciones son buenas, aunque las camas son muy pequeñas, el jabón y shampoo que manejan es pésimo, tiene menta y deja la piel con sensación de ardor. Deberían de manejar otro producto, y urge porque en recepción escuché que otro huésped también se quejó
Stayed 2 nights in Jun 2025

10/10

Todo muy bien
Stayed 1 night in Jun 2025