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One Cuernavaca

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

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Photo gallery for One Cuernavaca

Exterior
Restaurant
Exterior
Superior Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

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Showing 2 of 2 rooms

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330

What's nearby

  • AVERANDA - 3 min walk - 0.2 miles
  • Forum Cuernavaca - 10 min walk - 0.6 miles
  • Galerias Cuernavaca Mall - 12 min walk - 0.7 miles
  • Teopanzolco Archaeological Zone - 4 min drive - 1.9 miles
  • Cuernavaca Cathedral - 7 min drive - 4.0 miles

Getting around

  • Benito Juarez International Airport (MEX) - 97 min drive

Restaurants

  • ‪Toks - ‬19 min walk
  • ‪Los Cochinitos - ‬9 min drive
  • ‪Rincon Bistro - ‬9 min drive
  • ‪Sanborns - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

One Cuernavaca

Eco-certified hotel
Consider a stay at One Cuernavaca and take advantage of a free breakfast buffet, laundry facilities, and a business center. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An electric car charging station, newspapers in the lobby, and a water dispenser
  • A 24-hour front desk, a banquet hall, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 125 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca

Frequently asked questions

Does One Cuernavaca have a pool?

Yes, this property has an outdoor pool.

Is One Cuernavaca pet-friendly?

No, pets are not allowed at this property.

How much is parking at One Cuernavaca?

Self parking is free at this property.

What time is check-in at One Cuernavaca?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at One Cuernavaca?

Check-out is at noon.

Where is One Cuernavaca located?

Situated in Cuernavaca, this eco-certified hotel is within 1 mi (2 km) of Forum Cuernavaca, AVERANDA, and Galerias Cuernavaca Mall. Chapultepec Ecological Park and Teopanzolco Archaeological Zone are also within 3 mi (5 km).

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One Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

GERARDO

Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast, the location
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was good and simple. Room clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

8/10 Good

Wilibaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Did not like that you had to uber or taxi to get anywhere
Stayed 2 nights in Feb 2025

10/10 Excellent

Héctor Heliodoro

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Dainiz Norai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

HARPREET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Jose Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Osiris

Liked: Cleanliness
Ll
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved us to a better more wheelchair accessible room plus a an extra bed for no extra fee
Stayed 2 nights in Jul 2024

10/10 Excellent

Enid Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Jan 2025

8/10 Good

HARPREET

Liked: Cleanliness, staff & service, amenities
AC control can be better...No heat options....Water pressure can be better. Low pressure in Shower.
Stayed 3 nights in Jan 2025

6/10 Okay

Esequiel

Liked: Cleanliness, amenities
Is to hard to walk out through the streets
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen una excelente atención al cliente, el personal de recepción de 10, desayuno bufet bueno, con opciones a otros menús (con pago), alberca limpia y templada, habitaciones limpias, acceso inmediato a la autopista, cerca de centros comerciales. En general todo muy bien!
Stayed 2 nights in May 2025

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es mucho el ruido para las habitaciones que dan a la carretera.
Stayed 1 night in May 2025

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, sencillo pero impecable.Atención inmejorable de principio a fin. Respuesta inmediata a nuestros requerimientos. Gracias.
Stayed 1 night in May 2025

4/10 Poor

MARCO AURELIO

Liked: Cleanliness
Sin comentarios
Stayed 2 nights in May 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in May 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in May 2025

8/10 Good

Karla Jessica Champo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable? Pero en limpieza hay puntos de oportunidad y mejorar la comida
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Apr 2025

10/10 Excellent

Arelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicada sobre la autopista frente a tres centros comerciales. La pantalla de la habitación muy chica pero con muchos canales
Stayed 1 night in May 2025

8/10 Good

Arelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicada sobre la autopista y justo frente a tres centros comerciales. Muy limpia.La pantalla de la habitación muy chica pero con servicio de muchos canales
Stayed 2 nights in May 2025