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Hotel Misión Grand Cuernavaca

Property class: 3

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Photo gallery for Hotel Misión Grand Cuernavaca

Pool - Hotel Misión Grand Cuernavaca (Cuernavaca)
Property grounds - Hotel Misión Grand Cuernavaca (Cuernavaca)
Lobby - Hotel Misión Grand Cuernavaca (Cuernavaca)
Outdoor dining - Hotel Misión Grand Cuernavaca (Cuernavaca)
Banquet hall - Hotel Misión Grand Cuernavaca (Cuernavaca)
You can look forward to a terrace, a garden, and a playground at Hotel Misión Grand Cuernavaca. For some rest and relaxation, visit the sauna. The on-site Mexican cuisine restaurant, Del Pueblito, offers breakfast, lunch, dinner, and pool views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Grand Room, 1 King Bed (Preferencial)

Room

Grand Room, 1 King Bed (Preferencial)

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds (Preferencial)

Room

Grand Room, 2 Double Beds (Preferencial)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 2 Double Beds (Deluxe)

Room

Grand Room, 2 Double Beds (Deluxe)

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Room

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Dog Friendly)

Room

Room (Dog Friendly)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Acapantzingo, a neighborhood in Cuernavaca, is home to Hotel Misión Grand Cuernavaca. Cuernavaca Golf Club and Tabachines Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Artisanal Market and Plaza Cuernavaca. Traveling with kids? Consider Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Borda Gardens. Spend some time exploring the area's activities, including golfing. Visit our Cuernavaca travel guide
Map
Galeana 29, Cuernavaca, MOR, 62440

What's nearby

  • A historic stone building with arched entrances and a large flag.
    Cuauhnahuac Regional Museum
    9 min drive - 1.4 miles
  • A lush courtyard with a stone staircase, potted plants, and a large wall covered in greenery.
    Robert Brady Museum
    13 min drive - 1.4 miles
  • Ethnobotanical Garden and Museum of Traditional and Herbal Medicine
    7 min walk - 0.4 miles
  • Plaza de Armas
    9 min drive - 1.4 miles
  • Cuernavaca Golf Club
    16 min drive - 1.7 miles

Getting around

  • Benito Juarez International Airport (MEX)
    99 min drive

Restaurants

  • Gusto Cuernavaca Hotel&Restaurante
    5 min walk
  • Don Atilio
    5 min walk
  • Don Crudo
    4 min walk
  • Café Punta del Cielo
    5 min walk
  • Tacos Arabes
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Del Pueblito

Things to do

  • 2 outdoor pools
  • Gym
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per day
Welcoming dogs only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: MXN 500 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

Frequently asked questions

Does Hotel Misión Grand Cuernavaca have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Misión Grand Cuernavaca pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 500 per pet, per day.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Misión Grand Cuernavaca?

Check-in start time: 3 PM; Check-in end time: 6 PM.

What time is check-out at Hotel Misión Grand Cuernavaca?

Check-out is at noon.

Where is Hotel Misión Grand Cuernavaca located?

This family-friendly Cuernavaca hotel is located in Acapantzingo, within 1 mi (2 km) of Ethnobotanical Garden and Museum of Traditional and Herbal Medicine, Artisanal Market, and Juan Soriano Museum. Plaza de Armas and Cuauhnahuac Regional Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Misión Grand Cuernavaca Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 369 out of 913 reviews
Rating 8 - Good. 277 out of 913 reviews
Rating 6 - Okay. 132 out of 913 reviews
Rating 4 - Poor. 77 out of 913 reviews
Rating 2 - Terrible. 58 out of 913 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The trees are beautiful
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness
Everything and everyone was helpful, cheerful and accommodating!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The gardens are very nice. The staff is very friendly. The food in the restaurant was very good. The pool was clean. My dogs had a great time too.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay for our family. Nice room with balcony and beautiful garden with pool. Had decent breakfast except for the orange juice that was too sour.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel is split in 2 sections. We changed room because the first one seemed like a storage shed in the middle of both sections. Second room was nicer with a balcony and view to the city. Staff was nice and helpful.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Needs maintenance
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Pictures and website are outdated. Facility needs a lot of maintenance done to keep up with pictures portrayed. The rooms smell moldy.
Stayed 11 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL was embargo!

Awful experience. When we arrived the hotel had been embargo for nonpayment in two years. The hotel obviously left us on the street. BUT Hotel.com was amazing and refunded our funds representative was amazing!
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Regular
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
No wheel chair access
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Old property, a lot of failures on door access. The pool is poor maintained
Stayed 4 nights in Dec 2023
Verified review

6/10 Okay

Not quite what expected.

Don’t recommend it. You have to carry your luggage up Lots of stairs…the mosquitos were really bad. We couldn’t sit outside much less use the pool.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Staff & service

Beware!!

This is our first time visiting Cuernavaca and my experience was not that great. The person from reception area was not friendly. This hotel has no phones in rooms so either you go look for them in person or if you need something you communicate through WhatsApp??? And they only answer texts not calls. They did not leave enough towels knowing it was 3 of us and they did not clean the room one of the 4 nights that we were there!!? According to them , clean linen was not available!?? First day we were there, we wanted to eat at dining area and they said no because they had a large group of people that were going to dine inside so they wanted us to go to pool area and the server said, "once you are ready to order, please do it thru WhatsApp!??? Horrible experience. This hotel is not on my list for future visits!
Stayed 3 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta clausurado y cancelaron la reservacion, fue imposible comunicarse con un agente de hoteles.com
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable, es un lugar muy tranquilo para poder descansar.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

No venden bebidas alcohólicas , ni cerveza , mala cosa . En la habitación en la que estuve (8) muy bien cabría un frigobar . Tampoco tienen cafetera . Fuera de eso , la habitación es amplia , los sofás son un muy buen punto a favor . La comida más o menos pasa .
Stayed 4 nights in May 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Cleanliness
Me gustó el cuidado del jardín. La comida. NO me gustó la limpieza y el mal estado de barandales y lo poco cuidado de algunas cosas de los cuartos (cortinas, manijas). El agua de la alberca estaba fría. Los trabajadores dijeron que estaba descompuesto el mecanismo para calentarla y el personal dijo que no era verdad.El internet del cuarto no funcionaba bien. No procuró el personal dar una satisfacción más amable a sus problemas.
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities
El servicio es terrible, lo único bueno fueron los bell boys y camaristas
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Es una muy buena opción para relajarse y descansar
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
….
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En el pago estaba incluido el desayuno de mis hijos ( dos niños de 6 años ). Al final pagué upgrade y aún así no me respetaron lo que prometieron
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio bastante lento tanto en restaurante como en toallas , un día no tuvimos internet y no tenían licencia para vender alcohol. Las habitaciones excelente y la limpieza excelente. La atención como siempre muy bien
Stayed 2 nights in Mar 2024