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La Provence Restaurant & Boutique Hotel

3.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Cuernavaca

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Garden
Lunch and dinner served, French cuisine
Lunch and dinner served, French cuisine
Lobby
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Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Breakfast included
  • Pool
  • Room service

Room options

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Showing 5 of 5 rooms

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HABITACION ESTANDART | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION ESTANDART

Highlights

Balcony
Separate dining area
TV
Fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

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HABITACION EJECUTIVA | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION EJECUTIVA

Highlights

Separate dining area
Air conditioning
TV
Fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for HABITACION EJECUTIVA SOFA

HABITACION EJECUTIVA SOFA | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION EJECUTIVA SOFA

Highlights

Separate dining area
Air conditioning
TV
Fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for HABITACION JR. SUTE

HABITACION JR. SUTE | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION JR. SUTE

Highlights

Separate dining area
Air conditioning
TV
Fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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SUITE CON JACUZZI AMATE | Premium bedding, blackout drapes, iron/ironing board, free WiFi

SUITE CON JACUZZI AMATE

Highlights

Outdoor play area
Deck/patio
Separate dining area
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Fan
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Plutarco Elias Calles No. 22, Cuernavaca, MOR, 62030

What's nearby

  • Cuernavaca Golf Club - 2 min walk - 0.1 miles
  • Borda Gardens - 12 min walk - 0.7 miles
  • Cuernavaca Cathedral - 14 min walk - 0.8 miles
  • Plaza de Armas - 16 min walk - 0.9 miles
  • Cuauhnahuac Regional Museum - 17 min walk - 1.0 mile

Getting around

  • Benito Juarez International Airport (MEX) - 101 min drive

Restaurants

  • ‪Restaurante Casa Taxco “Hotel Quinta Lucerito” - ‬4 min walk
  • ‪KFC - ‬10 min walk
  • ‪Chaparrito's Taco's Bar - ‬9 min walk
  • ‪México lindo - ‬7 min walk
  • ‪El Gran Buke - ‬10 min walk

About this property

La Provence Restaurant & Boutique Hotel

Hotel connected to a shopping center
Free continental breakfast, a swim-up bar, and a terrace are just a few of the amenities provided at La Provence Restaurant & Boutique Hotel. Treat yourself to spa services, such as a deep-tissue massage, a body scrub, or a manicure/pedicure. The on-site French cuisine restaurant, La Provence, offers lunch and dinner. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with an art gallery on site and a coffee shop/cafe.
You'll also find perks like:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and coworking spaces
  • Luggage storage, a banquet hall, and beach towels
Room features
All guestrooms at La Provence Restaurant & Boutique Hotel boast comforts such as premium bedding and separate dining areas, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 50-inch TVs with cable channels and DVD players
  • Separate dining areas, highchairs, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Provence

Things to do

  • Art gallery
  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • Free supervised activities for children
  • Highchair
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • DVD player

Food and drink

  • Limited room service
  • Separate dining area

More

  • Ceiling fan
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 500 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Litter boxes are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Provence Hotel Restaurant Cuernavaca
Provence Restaurant Cuernavaca
Provence Restaurant Cuernavac
Hotel Amate
La Provence Restaurant &
La Provence Hotel Restaurant
La Provence Restaurant & Boutique Hotel Hotel
La Provence Restaurant & Boutique Hotel Cuernavaca
La Provence Restaurant & Boutique Hotel Hotel Cuernavaca

Frequently asked questions

Does La Provence Restaurant & Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is La Provence Restaurant & Boutique Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 500 per night and a fee of MXN 500 per pet, per night. Service animals are exempt from fees.

How much is parking at La Provence Restaurant & Boutique Hotel?

Self parking is free at this property.

What time is check-in at La Provence Restaurant & Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at La Provence Restaurant & Boutique Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does La Provence Restaurant & Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is La Provence Restaurant & Boutique Hotel located?

Located in the heart of Cuernavaca, this hotel is within a 15-minute walk of Cuernavaca Golf Club, Museum of the City of Cuernavaca, and Borda Gardens. Robert Brady Museum and Cuernavaca Cathedral are also within 15 minutes.

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La Provence Restaurant & Boutique Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 90 reviews
Rating 8 - Good. 22 out of 90 reviews
Rating 6 - Okay. 12 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 8 out of 90 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Muy bonito lugar y el personal muy amable
Stayed 1 night in Mar 2025

10/10

Excelente estancia
Stayed 2 nights in Jan 2025

10/10

Stayed 3 nights in Dec 2024

6/10

Stayed 2 nights in Sep 2024

6/10

Todo muy bien, sólo tuve mala experiencia con la comida del restaurante, uno de los alimentos estaba en mal estado.
Stayed 2 nights in Aug 2024

10/10

Stayed 2 nights in Aug 2024

2/10

No hay recepcionista cuando llegamos, nos comentaron que hasta las 3. Cuartos con larvas en cabecera y colchones con pequeñas cucarachas en el baño. El mesero atendió nuestra inconformidad después de quejarnos 4 veces en recepción con otro Mesero (estaba la administradora y gerente afuera sentadas en el jardín charlando); el mismo mesero nos cambió de cuarto donde encontramos cucarachas grandes arriba del mueble y en el piso. No comentaron que fumigaron el lunes, para el viernes en la tarde/noche no habían hecho limpieza de la fumigación de los cuartos desocupados. ¿Entonces porque el Check-in es hasta las 3? Nos fuimos del hotel, "habló" con nosotros, la gerente y la administradora, en un tono que no les importaba mucho que nos fuéramos, "se disculparon". Es lamentable, porque hubo muchos pretextos y no una disculpa real; siempre los hoteles en Cuernavaca estarán llenos, asumo que un cliente más o menos no es relevante. En estas situaciones es cuando se ve si la administración en realidad sabe llevar un hotel o no. Pagamos menos con Expedia, creo que por esto el servicio del hotel no es bueno o fuimos ignoradas. Piden identificación oficial. Bueno: los gatos que tenían y el único mesero que SI nos apoyó dentro de lo que pudo. Recomendación: Revisen muy bien sus cuartos, sobre todo si se los dan cerca de la cocina; revisar las cabeceras que son como agujeradas.
Stayed 2 nights in Apr 2024

8/10

Stayed 1 night in Dec 2023

10/10

Buen y lindo lugar, muy atento el personal

10/10

La habitacion de mediana calidad ; lo que definitivamente es muy buenos es la comida . 100% recomenndable
Stayed 2 nights in Sep 2023

10/10

Excelente
Stayed 2 nights in Aug 2023

10/10

Stayed 1 night in Aug 2023

10/10

Stayed 1 night in Jul 2023

10/10

-
Stayed 1 night in Jun 2023

10/10

Muy bonito hotel, habitación muy amplia y limpia. Hay jardines y alberca. Jenny prepara unas bebidas muy ricas. Sabrosa comida francesa. Todo el personal son amables. Aceptan mascotas.
Stayed 2 nights in May 2023

10/10

Su jardin es hermoso, todos muyyy atentos, la recámara muy bonita, y sobretodo el trato de Coni sra. que te recibe en la recepción.. Muchas gracias! Volveré 🙂
Stayed 2 nights in Apr 2023

4/10

Stayed 1 night in May 2023

10/10

Stayed 1 night in Apr 2023

10/10

Stayed 1 night in Apr 2023

10/10

Su entorno natural rodeado de vegetación
Stayed 1 night in Mar 2023

10/10

Habitación muy cómoda, baño impecable (desearía hubiese acondicionador), el aire acondicionado en algún momento aventó hielo y la tapa de la botella de agua estaba sucia. El Restaurant increíble la comida excelente y las áreas verdes muy padres.
Stayed 2 nights in Mar 2023

10/10

Que lindo este boutique hotel! Nos encantó la habitación, los jardines y la gente. También un restaurante excelente!
Stayed 1 night in Mar 2023

8/10

Muy rico, buenas instalaciones de hotel. Habitación lúgubre y poco espacio para cosméticos en el baño.
Stayed 1 night in Feb 2023

10/10

Muy bello hotel, agradable el ambiente. Te relajas demasiado y te permite descansar y disfrutar con los que vas
Stayed 1 night in Feb 2023

10/10

Stayed 2 nights in Feb 2023