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La Provence Restaurant & Boutique Hotel

Property class: 3.5

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Photo gallery for La Provence Restaurant & Boutique Hotel

A pool area with lounge chairs, a hammock, and a small building with a tiled roof. - La Provence Restaurant & Boutique Hotel (Cuernavaca)
A wooden table with a glass vase of yellow flowers, a framed picture on the wall, and a beige sofa. - La Provence Restaurant & Boutique Hotel (Cuernavaca)
An outdoor seating area with wicker chairs and tables, wooden beams, and hanging lanterns. - La Provence Restaurant & Boutique Hotel (Cuernavaca)
A room with two beds, a sofa, wooden ceiling beams, and a tiled floor. - La Provence Restaurant & Boutique Hotel (Cuernavaca)
A garden with a decorative spherical structure, a pathway, and palm trees. - La Provence Restaurant & Boutique Hotel (Cuernavaca)
Take advantage of free continental breakfast, a swim-up bar, and a terrace at La Provence Restaurant & Boutique Hotel. Treat yourself to spa services, such as a massage, a body scrub, or a manicure/pedicure. The on-site French cuisine restaurant, La Provence, offers lunch and dinner. In addition to an art gallery on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for SUITE CON JACUZZI AMATE

A bedroom with a large bed, wooden beams, a bedside lamp, a mirror, and a painting on the wall.

SUITE CON JACUZZI AMATE

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for HABITACION EJECUTIVA

A bedroom with a wooden bed, two bedside lamps, a framed picture on the wall, a chair, and a standing fan.

HABITACION EJECUTIVA

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for HABITACION ESTANDART

A bedroom with a wooden bed, two bedside tables, a wooden wardrobe, and a framed picture on the wall.

HABITACION ESTANDART

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for HABITACION JR. SUTE

A room with two beds, a sofa, wooden ceiling beams, and a tiled floor.

HABITACION JR. SUTE

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for HABITACION EJECUTIVA SOFA

A bedroom with a wooden bed, a nightstand, a lamp, and a ceiling fan.

HABITACION EJECUTIVA SOFA

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Cuernavaca, La Provence Restaurant & Boutique Hotel is connected to a shopping center. The area's natural beauty can be seen at El Tepozteco National Park and Lagunas de Zempoala National Park, while Robert Brady Museum and Museum of the City of Cuernavaca are cultural highlights. Ready for a night out? Consider Vista Luna and Quinta Puerta de Agua. Visit our Cuernavaca travel guide
Map
Plutarco Elias Calles No. 22, Cuernavaca, MOR, 62030

What's nearby

  • A historic building with a large archway, a stone staircase, and a flag.
    Cuernavaca Cathedral
    12 min walk - 0.7 miles
  • A lush garden with a stone archway, various plants, and a pathway.
    Borda Gardens
    14 min walk - 0.8 miles
  • A historic stone building with a clock tower, a Starbucks Coffee, and a grassy area with a large rock.
    Cuauhnahuac Regional Museum
    17 min walk - 0.9 miles
  • Cuernavaca Golf Club
    2 min walk - 0.1 miles
  • Plaza de Armas
    15 min walk - 0.8 miles

Getting around

  • Benito Juarez International Airport (MEX)
    101 min drive

Restaurants

  • Tacos de res al Vapor
    11 min walk
  • Café Punta del Cielo
    15 min walk
  • Marco Polo
    15 min walk
  • Café Alondra
    15 min walk
  • Hotel Las Casas B+B
    15 min walk

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8.8 out of 10, Excellent, 527 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Provence

Things to do

  • Art gallery
  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • Free supervised activities for children
  • High chair
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • DVD player

Food and drink

  • Limited room service
  • Separate dining area

More

  • Ceiling fan
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 500 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Litter boxes are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does La Provence Restaurant & Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is La Provence Restaurant & Boutique Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 500 per night and a fee of MXN 500 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at La Provence Restaurant & Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at La Provence Restaurant & Boutique Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does La Provence Restaurant & Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is La Provence Restaurant & Boutique Hotel located?

Located in the heart of Cuernavaca, this hotel is within a 15-minute walk of Cuernavaca Golf Club, Museum of the City of Cuernavaca, and Borda Gardens. Robert Brady Museum and Cuernavaca Cathedral are also within 15 minutes.

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Reviews

La Provence Restaurant & Boutique Hotel Reviews

8.2

Very Good

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 51 out of 100 reviews
Rating 8 - Good. 25 out of 100 reviews
Rating 6 - Okay. 13 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 8 out of 100 reviews

Reviews

Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, property conditions & facilities
super
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very cain and professional! The gardens are amaizing! However, the food didn't quite live up to our expectations, and the bathroom door in our room was faulty. Nevertheless, we will definitely return and recommend it to our family.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, property conditions & facilities
Bien
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Tania Maygualida

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
En general bien pero no maravilloso, lo peor de todo fue que el 1 de enero cortaron el servicio de restaurante a las 5 de la tarde, no tuvimos en donde cenar y apagaron las luces de todo el jardín, realmente no teníamos otra opción más que meternos al cuarto a ver la televisión, considero que en esas fechas, cuando el hotel está lleno, no deben de quitar el servicio aunque sea 1 de Enero, si me hubieran dicho eso pues no voy . La cena de fin de año muy cara para lo que sirvieron, la verdad es que no lo recomendaría .
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

MIREYA

Liked: Cleanliness, amenities, property conditions & facilities
La alberca climatizada, excelente servicio, habitación, desayunos y jardines.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Tania Sánchez

Liked: Cleanliness, amenities, property conditions & facilities
El personal super amable y está muy lindo todo.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Maria del pilar

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito hotel
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities
Al baño le hace falta ventilación
Stayed 1 night in Nov 2025
Verified review

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il est noté que le petit déjeuner est un buffet continental dans la réservation, déçus nous avons eu droit à un café un jus de fruit et un morceau de gâteau … où est l erreur ?
Stayed 1 night in May 2025
Verified review

8/10 Good

jose a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito hotel

Todo estuvo bien, excepto porque no tienen aire acondicionado, solo ventiladores, y en la noche hace calor, fue el unico inconveniente
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar y el personal muy amable
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción de fin de semana

Excelente estancia
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, sólo tuve mala experiencia con la comida del restaurante, uno de los alimentos estaba en mal estado.
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Selene

Disliked: Cleanliness, staff & service, property conditions & facilities
No hay recepcionista cuando llegamos, nos comentaron que hasta las 3. Cuartos con larvas en cabecera y colchones con pequeñas cucarachas en el baño. El mesero atendió nuestra inconformidad después de quejarnos 4 veces en recepción con otro Mesero (estaba la administradora y gerente afuera sentadas en el jardín charlando); el mismo mesero nos cambió de cuarto donde encontramos cucarachas grandes arriba del mueble y en el piso. No comentaron que fumigaron el lunes, para el viernes en la tarde/noche no habían hecho limpieza de la fumigación de los cuartos desocupados. ¿Entonces porque el Check-in es hasta las 3? Nos fuimos del hotel, "habló" con nosotros, la gerente y la administradora, en un tono que no les importaba mucho que nos fuéramos, "se disculparon". Es lamentable, porque hubo muchos pretextos y no una disculpa real; siempre los hoteles en Cuernavaca estarán llenos, asumo que un cliente más o menos no es relevante. En estas situaciones es cuando se ve si la administración en realidad sabe llevar un hotel o no. Pagamos menos con Expedia, creo que por esto el servicio del hotel no es bueno o fuimos ignoradas. Piden identificación oficial. Bueno: los gatos que tenían y el único mesero que SI nos apoyó dentro de lo que pudo. Recomendación: Revisen muy bien sus cuartos, sobre todo si se los dan cerca de la cocina; revisar las cabeceras que son como agujeradas.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities
Buen y lindo lugar, muy atento el personal
Verified review

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitacion de mediana calidad ; lo que definitivamente es muy buenos es la comida . 100% recomenndable
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Heidi

Liked: Amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Tania Maria

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito hotel

Muy bonito hotel, habitación muy amplia y limpia. Hay jardines y alberca. Jenny prepara unas bebidas muy ricas. Sabrosa comida francesa. Todo el personal son amables. Aceptan mascotas.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Su jardin es hermoso, todos muyyy atentos, la recámara muy bonita, y sobretodo el trato de Coni sra. que te recibe en la recepción.. Muchas gracias! Volveré 🙂
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Alba del Carmen López

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su entorno natural rodeado de vegetación
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Carlos German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble hotel boutique

Habitación muy cómoda, baño impecable (desearía hubiese acondicionador), el aire acondicionado en algún momento aventó hielo y la tapa de la botella de agua estaba sucia. El Restaurant increíble la comida excelente y las áreas verdes muy padres.
El amate negro
Enmolada de pato
Quiché de carnes frias
Habitacion
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que lindo este boutique hotel! Nos encantó la habitación, los jardines y la gente. También un restaurante excelente!
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Muy rico, buenas instalaciones de hotel. Habitación lúgubre y poco espacio para cosméticos en el baño.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bello hotel, agradable el ambiente. Te relajas demasiado y te permite descansar y disfrutar con los que vas
Stayed 1 night in Feb 2023