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Hotel Villa Pralaya

2.5 star property
Lakefront hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Hotel Villa Pralaya

Lake
Deluxe Double Room | Desk, blackout drapes, free WiFi
Lake
Outdoor pool
Lake view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Quadruple Room

Desk, blackout drapes, free WiFi

Deluxe Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout drapes, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
5 Motolinía Centro, Jiutepec, MOR, 62550

What's nearby

  • Forum Cuernavaca - 8 min drive - 4.0 miles
  • Tabachines Golf Club - 8 min drive - 3.8 miles
  • AVERANDA - 9 min drive - 5.9 miles
  • Galerias Cuernavaca Mall - 10 min drive - 6.1 miles
  • Cuernavaca Cathedral - 12 min drive - 6.1 miles

Getting around

  • Benito Juarez International Airport (MEX) - 110 min drive

Restaurants

  • ‪Los Tradicionales - ‬3 min walk
  • ‪Carl Bar - ‬3 min walk
  • ‪Little Caesar's - ‬11 min walk
  • ‪Taqueria los Misshoos - ‬8 min walk
  • ‪Comedor Hermanas Clarisas - ‬5 min walk

About this property

Hotel Villa Pralaya

Hotel near El Tepozteco National Park
Located close to Papalote Museo del Niño and Tabachines Golf Club, Hotel Villa Pralaya provides a free daily manager's reception, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at Pralaya Café, the on-site family restaurant. In addition to laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, luggage storage, and concierge services
Room features
All guestrooms at Hotel Villa Pralaya offer comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 9:00 AM to 1:00 PM for a fee: MXN 250 for adults and MXN 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Pralaya Café

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 250 for adults and MXN 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Hotel Villa Pralaya Hotel
Hotel Villa Pralaya Jiutepec
Hotel Villa Pralaya Hotel Jiutepec

Frequently asked questions

Does Hotel Villa Pralaya have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Villa Pralaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Villa Pralaya?

Self parking is free at this property.

What time is check-in at Hotel Villa Pralaya?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Villa Pralaya?

Check-out is at noon.

Where is Hotel Villa Pralaya located?

Located in the heart of Jiutepec, this hotel is within 6 mi (10 km) of Papalote Museo del Niño, El Tepozteco National Park, and Galerias Cuernavaca Mall. AVERANDA and Ex Hacienda de Temixco Parque Acuatico are also within 6 mi (10 km).

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Hotel Villa Pralaya Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 40 reviews
Rating 8 - Good. 11 out of 40 reviews
Rating 6 - Okay. 5 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 2 out of 40 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Martin

Disliked: Staff & service, amenities, property conditions & facilities
In theory there is a reception in the hotel that works when ever they want. You can die ringing the bell they have and no one will appear. We received the the TV and the AC control. TV worked fine but the AC didn’t. Our room was located close ti the pool. They started playing music at Lou volume at 8:30 AM. Why? Good question… avoid the bad experience. Never stay in this hotel.
Stayed 1 night in Nov 2024

4/10 Poor

Paola

Disliked: Amenities, property conditions & facilities
Las habitaciones muy básicas, se sienten inseguras ya que las puertas y ventanas no cierran bien. La comida muy cara para lo que es. La atención del personal nula, nunca fueron a hacer limpieza. La alberca siempre parecía sucia
Stayed 3 nights in May 2025

10/10 Excellent

Myriam

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

6/10 Okay

José

Liked: Staff & service
El costo de la habitación estaba muy por arriba de las condiciones del lugar
Stayed 1 night in Mar 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service

Fraude

Muy mal servicio El hotel no tenía letrero afuera solo el de unas pizzas Contratamos 2 camas matrimoniales y nos dieron solo una , tuvimos q hacer la aclaración para q nos cambiaran de cuarto , la chica q atendía quedó de llevarnos la llave del nuevo cuarto y nunca lo hizo Muy caro para el servicio
Stayed 1 night in Feb 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Bien en general
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
No esta tan visible la entrada al hotel. La gente conoce el restaurante pero no sabe que es un hotel. Podria mejorar en la visualización del lugar
Stayed 1 night in Nov 2024

8/10 Good

José Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable y la atención fue excelente.
Stayed 1 night in Oct 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante es excelente, la comida deliciosa y buenos costos.. Habitación bien.
Stayed 1 night in Oct 2024

2/10 Terrible

Priscila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama KS tenía las sábanas sucias, la botella de agua que dejaron estaba abierta y a la mitad, las sábanas y toallas en terrible estado, desgarradas, manchadas, el jabón de la peor calidad, el baño tenía una gotera y el piso estaba empapado. De verdad no entiendo como pueden cobrar $2400 la noche por un hotel de esa calidad.
Stayed 1 night in Sep 2024

8/10 Good

Argelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bonito.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Cumple para pasar una noche

Cumple con lo basico para pasar una noche
Stayed 1 night in Apr 2024

10/10 Excellent

Jiawen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar. Y la pizza de camarones es buenísima, y el servicio de restaurante es muy bueno. La gente es muy amable，un agradecimiento especial a Natalia.
Stayed 1 night in Mar 2024

6/10 Okay

MARCO ANTONIO

Disliked: Cleanliness, property conditions & facilities
Falta más mobiliario para comodidad

10/10 Excellent

Luis Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opcion atentos
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Maleny

Stayed 1 night in Mar 2024

10/10 Excellent

Roberto Granados

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
los alrededores me dieron desconfianza ya al interior todo OK
Stayed 1 night in Mar 2024

10/10 Excellent

clau

Stayed 1 night in Mar 2024

6/10 Okay

Fernanda

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

RUBEN DARIO

Stayed 1 night in Feb 2024

6/10 Okay

Uriel Enoch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel se ve mejor en las fotos. Las habitaciones muy amplias. El restaurante muy rico y muy amables. Lo malo fue la recepcionista. Pésima atención y actitud
Stayed 1 night in Nov 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo Perfecto, gracias
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visita Express

Solo estuvimos una noche, en general todo muy bien, limpieza y atención. Lo único es que la alberca tenía muchas hojas y aun que no estaba sucia, parecía estarlo.
Stayed 1 night in Jun 2023

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023