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Hotel Rúah

3.5 star property
Hotel with free parking, 6-minute walk to Jardín Juárez

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Photo gallery for Hotel Rúah

Lobby - Hotel Rúah (Cuernavaca)
Standard room with 2 beds and air conditioning | Free WiFi, bed sheets - Hotel Rúah (Cuernavaca)
Standard room with 2 beds and air conditioning | Free WiFi, bed sheets - Hotel Rúah (Cuernavaca)
Garden - Hotel Rúah (Cuernavaca)
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers - Hotel Rúah (Cuernavaca)
Located close to Jardín Juárez and Borda Gardens, Hotel Rúah provides a terrace, a coffee shop/cafe, and a garden. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard room with fan

Standard room with fan | Free WiFi, bed sheets

Standard room with fan

Highlights

Flat-screen TV
Fan
Private bathroom
Cable channels
Desk
Desk chair
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room with air conditioning

Standard room with air conditioning | Free WiFi, bed sheets

Standard room with air conditioning

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Desk
Desk chair
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room with 2 beds and air conditioning

Standard room with 2 beds and air conditioning | Free WiFi, bed sheets

Standard room with 2 beds and air conditioning

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Desk
Desk chair
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Cuernavaca, Hotel Rúah is in the city center. Jardín Juárez and Teopanzolco Archaeological Zone are notable landmarks, and some of the area's popular attractions include Borda Gardens and Balneario La Cascada. Cuauhnahuac Regional Museum and Cuernavaca Cathedral are two other places to visit that come recommended. Visit our Cuernavaca travel guide
Map
Calle No Reeleccion No. 33, Col. Centro, Cuernavaca, MOR, 62000

What's nearby

  • Palace of Cortes Museum showing heritage elements and a garden
    Cuauhnahuac Regional Museum
    7 min walk - 0.4 miles
  • Borda Gardens featuring a park
    Borda Gardens
    7 min walk - 0.4 miles
  • Robert Brady Museum featuring a park and flowers
    Robert Brady Museum
    10 min walk - 0.6 miles
  • Cuernavaca Cathedral featuring heritage elements
    Cuernavaca Cathedral
    10 min walk - 0.6 miles
  • Plaza de Armas
    7 min walk - 0.4 miles

Getting around

  • Benito Juarez International Airport (MEX)
    96 min drive

Restaurants

  • Caldos Don Javier
    9 min walk
  • Arriba Bar
    2 min walk
  • Comida China Li Sehng
    6 min walk
  • La comuna
    5 min walk
  • Bule
    2 min walk

About this property

Hotel Rúah

Hotel near Borda Gardens
Located close to Jardín Juárez and Cuauhnahuac Regional Museum, Hotel Rúah provides a terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • A 24-hour front desk, luggage storage, and a water dispenser
  • Coffee/tea in the lobby
Room features
All guestrooms at Hotel Rúah offer amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and shampoo
  • Flat-screen TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafetería Ruah

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2012
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Rúa Cuernavaca
Rúa Cuernavaca
Hotel Rúah Hotel
Hotel Rúah Cuernavaca
Hotel Rúah Hotel Cuernavaca

Frequently asked questions

Does Hotel Rúah have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–10:00 PM.

Is Hotel Rúah pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Rúah?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Rúah?

Check-out is at noon.

Where is Hotel Rúah located?

Located in Central Cuernavaca, this hotel is within a 10-minute walk of Jardín Juárez and Cuauhnahuac Regional Museum. Borda Gardens and Cuernavaca Cathedral are also within 15 minutes.

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Reviews

Hotel Rúah Reviews

7.6

Good

8.0

Cleanliness

7.2

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 143 out of 417 reviews
Rating 8 - Good. 132 out of 417 reviews
Rating 6 - Okay. 80 out of 417 reviews
Rating 4 - Poor. 38 out of 417 reviews
Rating 2 - Terrible. 24 out of 417 reviews

Reviews

8/10 Good

Maxwell

Liked: Cleanliness
The staff was really nice and helpful. There is some street noise but only in the morning. Some smells are coming from the shower drain. But everything else was ok, the rooms are clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and Friendly staff!!!! A basic hotel, but exactly what I needed!
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Nice place, clean, good security.
Stayed 1 night in Jun 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 1 night in Mar 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 14 nights in Oct 2024

10/10 Excellent

Feliciano

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its not far from el zonal and showers need attention
Stayed 1 night in Sep 2023

2/10 Terrible

Ramiro

Disliked: Staff & service, amenities, property conditions & facilities
The Worst experience ever. Towels very dirty looking like a floor mop. The bed was Very cheap and hard, not able to fall sleep. Bathroom it was a nightmare. No hand soap. Very narrow space. I only stay one night. Then I did move to Hotel Borda. It was much Better. And the staff… the worst in the industry
Stayed 1 night in Sep 2025

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Place is clean. No hot water in shower at night. Place is run down. Bed was uncomfortable.
Stayed 1 night in Oct 2022

8/10 Good

ELOY RAFAEL MORENO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Feb 2024

6/10 Okay

Hernán

No son camas queen size, sin matrimoniales.
Stayed 1 night in Jan 2026

4/10 Poor

Fernando Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities
La verdad, fue una muy mala experiencia, se que el precio estaba de acuerdo a la calidad, pero no imagine este tipo de instalación, lamento estos malos comentarios, de hecho deje perder la reserva de la segunda estancia, preferí tomar otro hotel y perder el cargo
Stayed 1 night in Dec 2025

4/10 Poor

JorgeDaniel

Al momento de pedir la factura no quisieron facturarme dijeron que forzosamente tenía que ser a través de Expedia lo cual jamás me había pasado. La zona es muy ruidosa y caótica 24/7.
Stayed 1 night in Dec 2025

10/10 Excellent

claudia

Liked: Cleanliness, amenities, property conditions & facilities
La habitación amplia y cómoda El personal muy amable.el único "pero" es que en el baño no hay donde poner el jabón y estropajo, y que no tiene ventana sino una ventila. Pero en términos generales, todo muy bien
Stayed 1 night in Nov 2025

6/10 Okay

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable, habitación con poca privacidad, las cortinas eran muy finas y dejaban pasar la luz y ninguna privacidad, tenía ventilador de techo pero se apagaba al apagar la luz. En la regadera estaba defectuosa y el desagüe estaba tapado.
Stayed 1 night in Oct 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
todo bien
Stayed 1 night in Oct 2025

4/10 Poor

moises

Disliked: Room comfort
Cheque por medio de la plataforma la reserva anunciada la cual es una mentira lo que ofertad no es lo que ofrecen una ves que el cliente llega reserve habitaciones con cama Qeenn por prblemas en columna para estar comodos con mi esposa a lo cual una ves llegando al hotel me informan que no existen camas asi solo matrimoniales que la platafoma son mentirosos y que engañan al cliente por que ellos ya les han notificado esto y es responsabilidad de la plataforma y no de ellos
Stayed 1 night in Oct 2025

10/10 Excellent

Yuriko Romina

Liked: Cleanliness, staff & service, amenities
Habitación limpia
Stayed 1 night in Sep 2025

4/10 Poor

Maria teresa

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Los colchones son pésimos
Stayed 1 night in Sep 2025

10/10 Excellent

Edgar Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es muy amable y el lugar es impecable en limpieza
Stayed 2 nights in Sep 2025

6/10 Okay

Jaime ramon

Liked: Cleanliness
Las habitaciones son en exceso muy pequeñas, no había luz en el interior, no hay contactos para conectar celulares, el ventilador es de una sola velocidad y el agua caliente tardo en salir; lo que provoca a un desperdicio de agua. Eso si hay demasiado limpieza.
Stayed 1 night in Aug 2025

2/10 Terrible

Mayra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Olor horrible

Hotel con habitación pequeña,con olor horrible a drenaje. No hay elevador.
Stayed 1 night in Aug 2025

8/10 Good

ARMANDO

Liked: Cleanliness, staff & service
Solicité factura de mi hospedaje... Una semana después sigo esperando...
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar limpio, agradable, personal atento, bonito jardín y alberca limpia.
Stayed 1 night in Aug 2025

4/10 Poor

Jesús

Disliked: Property conditions & facilities
El precio no refleja el tipo de habitacion no es posible que solo en el baño haya tomacorrientes, el ventilador muy viejo y hace mucho ruido, hay que subir escaleras inseguras para llegar a la habitacion.
Stayed 1 night in Aug 2025

8/10 Good

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó en general, fácil de llegar. Solo que cuando llegamos el baño no estaba limpio y había jabones abiertos y no había toallas limpias. El chico de la recepción en serio está involucrado en su trabajo. Y tiene muy buen trato.
Stayed 1 night in Jun 2025