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Hotel Hacienda de Zapata

3.0 star property
Hotel in Jiutepec with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel Hacienda de Zapata

Outdoor pool
Double Room | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Meeting facility
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Iron/ironing board
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Iron/ironing board
Desk
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Triple Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Iron/ironing board
Desk
  • 35 sq m
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Map
Carr. Fed. Cuernavaca - Cuautla Km 11, No. 207, Jiutepec, Jiutepec, MOR, 62573

What's nearby

  • Forum Cuernavaca - 8 min drive - 4.0 miles
  • Balneario La Cascada - 9 min drive - 4.7 miles
  • Galerias Cuernavaca Mall - 9 min drive - 4.5 miles
  • Tabachines Golf Club - 11 min drive - 5.2 miles
  • Cuernavaca Cathedral - 14 min drive - 7.2 miles

Getting around

  • Benito Juarez International Airport (MEX) - 103 min drive

Restaurants

  • ‪Cecina "Los primos - ‬7 min walk
  • ‪Rica Barbacoa y Consome. Zamora y Juárez - ‬12 min walk
  • ‪Jardín Pedregal de las Fuentes - ‬5 min walk
  • ‪KFC - ‬19 min walk
  • ‪Barbacoa los Arcos - ‬16 min walk

About this property

Hotel Hacienda de Zapata

Property highlights
A terrace, a garden, and a business center are just a few of the amenities provided at Hotel Hacienda de Zapata. The on-site Mexican cuisine restaurant, RESTAURANTE ZAPATA, offers breakfast and lunch. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Concierge services, 1 meeting room, and wedding services
  • A 24-hour front desk, tour/ticket assistance, and a front-desk safe
Room features
All guestrooms at Hotel Hacienda de Zapata feature perks such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers
  • LED TVs with cable channels
  • Daily housekeeping and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • RESTAURANTE ZAPATA

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hacienda de Zapata
Hacienda de Zapata Cuernavaca
Hotel Hacienda de Zapata
Hotel Hacienda de Zapata Cuernavaca
Hotel Hacienda Zapata Cuernavaca
Hotel Hacienda Zapata
Hacienda Zapata Cuernavaca
Hotel Hacienda de Zapata Hotel
Hotel Hacienda de Zapata Jiutepec
Hotel Hacienda de Zapata Hotel Jiutepec

Frequently asked questions

Does Hotel Hacienda de Zapata have a pool?

Yes, this property has an outdoor pool.

Is Hotel Hacienda de Zapata pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hacienda de Zapata?

Self parking is free at this property.

What time is check-in at Hotel Hacienda de Zapata?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda de Zapata?

Check-out is at noon.

Where is Hotel Hacienda de Zapata located?

Situated in Jiutepec, this hotel is within 6 mi (10 km) of El Tepozteco National Park, Forum Cuernavaca, and Galerias Cuernavaca Mall. Balneario La Cascada and AVERANDA are also within 6 mi (10 km).

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Hotel Hacienda de Zapata Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 238 reviews
Rating 8 - Good. 82 out of 238 reviews
Rating 6 - Okay. 56 out of 238 reviews
Rating 4 - Poor. 14 out of 238 reviews
Rating 2 - Terrible. 12 out of 238 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Clean , we stayed a night and it was perfect no complains
Stayed 1 night in Sep 2023

8/10

Good for the price.
Stayed 2 nights in Oct 2024

8/10

El restaurante no funcionaba
Stayed 1 night in Mar 2025

8/10

Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Mar 2025

2/10

Muy mal , supera cara, sucio, camas rotas, aire acondicionado mal, instalaciones en mal estado Todo mal
Stayed 1 night in Feb 2025

4/10

Llegamos un poco antes de la hora del Check-in. No había ni la menor posibilidad de por lo menos dejar equipaje en el cuarto. Ni modo. El cuarto super ruidoso. Toallas viejas. Definitivamente no recomendable para este precio elevado.
Stayed 1 night in Mar 2025

10/10

Todo bien
Stayed 1 night in Feb 2025

8/10

Ninguna
Stayed 2 nights in Feb 2025

10/10

Stayed 2 nights in Jan 2025

8/10

Stayed 1 night in Jan 2025

10/10

buen lugar y buen precio
Stayed 1 night in Jan 2025

4/10

Stayed 2 nights in Jan 2025

10/10

El hotel muy cómodo, el personal muy amable, instalaciones limpias, tranquilo
Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Jan 2025

8/10

Relación precio- calidad adecuado
Stayed 3 nights in Dec 2024

2/10

Stayed 2 nights in Dec 2024

6/10

Fue una habitacion doble. Las sabanas estaban manchadas y ni habia lugares cercanos para comer muy poca iluminación en la habitación
Stayed 2 nights in Dec 2024

6/10

El cuarto no es lo que se espera. No hay opciones para comer cerca.
Stayed 2 nights in Nov 2024

8/10

Stayed 2 nights in Nov 2024

8/10

Es buena.
Stayed 1 night in Nov 2024

8/10

Stayed 1 night in Nov 2024

2/10

Muy caro para lo que es, las habitaciones muy descuidadas y viejas, el agua caliente en la regadera tarda mucho en salir y se desperdicia mucha agua, el último día de plano no había agua caliente para bañarse (se les acabó el gas), las toallas y sábanas estaban sucias, la alberca sucia y muy fría, no nos pudimos meter ningún día de nuestra estancia, no tienen restaurante ni centro de negocios como dice. Llamé al hotel porque tuve que reservar una habitación doble por una noche de último momento, por llamada me dieron un precio y cuando llegué a recepción a pagar me cobraron más por ser 4 personas las que iban a ingresar, cuando las habitaciones dobles son para 4; me terminaron cobrando lo mismo que pagué por dos noches de una habitación sencilla (un robo). Pésimo hotel, no lo recomiendo a nadie.
Stayed 2 nights in Nov 2024

8/10

Stayed 1 night in Nov 2024

8/10

Un hotel con estacionamiento, alberca, la habitación con aire acondicionado, televisión por cable; en la ducha no funcionaba el desagüe así que se acumulaba mucha agua, el retrete se veía sucio. La atención de las personas muy amable, cordiales, hay seguridad en la noche. No aceptan trajetas, al parecer por mal funcionamiento de la terminal.
Stayed 1 night in Nov 2024