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Hotel Hacienda de Zapata

Property class: 3

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Photo gallery for Hotel Hacienda de Zapata

A swimming pool with a clear blue water surface, surrounded by lush greenery and a white building with balconies. - Hotel Hacienda de Zapata (Jiutepec)
A hotel room with two single beds, a wooden headboard, a nightstand with a vase of flowers, and a painting on the wall. - Hotel Hacienda de Zapata (Jiutepec)
A multi-story building with a central courtyard, featuring balconies and a covered area with a checkered floor. - Hotel Hacienda de Zapata (Jiutepec)
A building with a white exterior, a satellite dish, and a parking area with directional arrows. - Hotel Hacienda de Zapata (Jiutepec)
A courtyard with a multi-story building featuring balconies and a covered area. - Hotel Hacienda de Zapata (Jiutepec)
You can look forward to a terrace, a garden, and a business center at Hotel Hacienda de Zapata. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Business services
  • Room service

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room Standard

Room

Double Room Standard

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Room

Single Room Standard

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Standard

Room

Triple Room Standard

  • 23 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Standard Single Room

A bedroom with a bed, a nightstand, a painting on the wall, and a window with curtains.

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A tray with bottles of Enjuague Bucal soap and a sign for Hacienda de Zapata.

Double Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

A hotel room with two single beds, a wooden headboard, a nightstand with a vase of flowers, and a painting on the wall.

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

About the neighborhood

Jiutepec is home to Hotel Hacienda de Zapata. Juan Soriano Museum and MMAPO Morelense Folk Art Museum are cultural highlights, and some of the area's landmarks include Teopanzolco Archaeological Zone and Cuauhnahuac Regional Museum. Ready for a night out? Consider Quinta Puerta de Agua and Vista Luna. Visit our Jiutepec travel guide
Map
Carr. Fed. Cuernavaca - Cuautla Km 11, No. 207, Jiutepec, Jiutepec, MOR, 62573

What's nearby

  • A crocodile with its mouth open, revealing its teeth and tongue, in a natural, grassy environment.
    Chapultepec Ecological Park
    17 min drive - 4.9 miles
  • A cobblestone street with buildings, a mountain in the background, and a street lamp.
    El Tepozteco National Park
    20 min drive - 4.2 miles
  • Forum Cuernavaca
    17 min drive - 4.5 miles
  • AVERANDA
    17 min drive - 5.1 miles
  • Galerias Cuernavaca Mall
    18 min drive - 5.6 miles

Getting around

  • Benito Juarez International Airport (MEX)
    103 min drive

Restaurants

  • KFC Tejalpa
    17 min walk
  • El Encuentro
    15 min walk
  • barbacoa los arcos
    16 min walk
  • Burger King
    17 min walk
  • Terraza 104
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 150.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Hacienda de Zapata have a pool?

Yes, this property has an outdoor pool.

Is Hotel Hacienda de Zapata pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hacienda de Zapata?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda de Zapata?

Check-out is at noon.

Where is Hotel Hacienda de Zapata located?

Situated in Jiutepec, this hotel is within 6 mi (10 km) of El Tepozteco National Park, Forum Cuernavaca, and Galerias Cuernavaca Mall. Las Tetillas and AVERANDA are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hacienda de Zapata Reviews

7.8

Good

8.4

Cleanliness

7.4

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 94 out of 271 reviews
Rating 8 - Good. 91 out of 271 reviews
Rating 6 - Okay. 58 out of 271 reviews
Rating 4 - Poor. 16 out of 271 reviews
Rating 2 - Terrible. 12 out of 271 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , we stayed a night and it was perfect no complains
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia , aire acondicionado y atención del personal
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Habitación limpia personal amable aire bien..mucho ruido en el cuarto de a lado platicaron con voz alta y risas hasta la madrugada.. Creo que la recepción tiene que tener reglas sobre mucho ruido o a una hora conveniente. La recepción está abajo de la habitación que estaba el escándalo ?!......
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente instalaciones y el trato! Muy recomendable
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
La alberca esta sucia y no hay restaurante y ahi cerca no hay que comer
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación en general bien Lara una noche. Sólo que si bien el aire acondicionado funcionó sin problemas, nosotros queríamos el ventilador y éste estaba en mal estado, muy ruidoso.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y muy amables. Lo único que vi es que el ventilador encima de la cama ya estaba en mal estado y rechina, pero con el aire acondicionado lo compensa.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, buena opción costo beneficio, el aire funciona sin problema, estancia tranquila, un poco de ruido al amanecer de los autos
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Aire bien la alberca no la ocupe
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Las camas estan un poquito incomodas, deberian considerar un poco más el tema de toallas ya que nosotros eramos 4 y solo nos dieron 2, me quedo muy cercano al lugar donde tuve mi evento. Agradezco la amabilidad de las recepcionistas y seguridad.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba limpia, el personal amable y la alberca limpia
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Buena atención y limpieza en la habitación. Cómo nota el restaurante estaba cerrado por mantenimiento, deberían comentarlo
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Amenities
Personal déspota, con falta de información, para el huésped, llegamos a las 1400 y no pudimos hacer el check in…
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El lugar muy limpio, a pesar de estar en un sitio bullicioso la habitación es silenciosa y permite descansar muy bien. Buena atención.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Ok bien
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Buena limpieza de la habitación, aunque la calidad de las toallas fue muy baja. Son pequeñas y absorben poco.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba impecable, el trato fue eficiente, amable del personal. Excelente servicio. Gracias
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo limpio, personal atento y amable
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia y en excelente condiciones
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
No usamos el aire Tampoco la alberca
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
El personal muy amable, la habitación cuenta con lo básico, no es lujosa pero cumple su función, el aire acondicionado funciona y la habitación limpia, fuimos una noche por una boda y todo súper bien
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La toalla de las manos estaba sucia. Hubo ruido toda la noche coml de bomba de agua. Al hacer mi chek out, me fue a revisar las toallas, que ni usé xq llevaba las mías. Estaban mugrosas y todavía las talló en el lavabo para ver si se les quitaba o me las cobraba. Las sábanas tebias manchas como se óxido. Sólo pasamos la noche para poder seguir manejando, para empezar las fotos me hicieron creer q era un espacio más lindo de lo q realmente es.
Stayed 1 night in Nov 2025