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Hotel Eterna Primavera Cuernavaca

Property class: 3

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Photo gallery for Hotel Eterna Primavera Cuernavaca

Outdoor pool - Hotel Eterna Primavera Cuernavaca (Cuernavaca)
Interior - Hotel Eterna Primavera Cuernavaca (Cuernavaca)
Deluxe Double Room, Multiple Beds, Garden View | Down comforters, Select Comfort beds, laptop workspace, blackout drapes - Hotel Eterna Primavera Cuernavaca (Cuernavaca)
Exterior - Hotel Eterna Primavera Cuernavaca (Cuernavaca)
Deluxe Room, 1 King Bed, Courtyard View | Down comforters, Select Comfort beds, laptop workspace, blackout drapes - Hotel Eterna Primavera Cuernavaca (Cuernavaca)
Located close to Cuauhnahuac Regional Museum and Plaza de Armas, Hotel Eterna Primavera Cuernavaca provides a terrace, a garden, and a business center. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View | Bathroom | Separate tub and shower, hair dryer, towels, soap

Deluxe Suite, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Down comforters, Select Comfort beds, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Courtyard View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Multiple Beds, Garden View

Deluxe Double Room, Multiple Beds, Garden View | Down comforters, Select Comfort beds, laptop workspace, blackout drapes

Deluxe Double Room, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Double Room, Multiple Beds, Garden View

Premier Double Room, Multiple Beds, Garden View | Down comforters, Select Comfort beds, laptop workspace, blackout drapes

Premier Double Room, Multiple Beds, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Located in Cuernavaca, Hotel Eterna Primavera Cuernavaca is in the city center. Plaza de Armas is a notable landmark, and travelers looking to shop may want to visit AVERANDA and Artisan Market of Tepoztlán. Cuernavaca Cathedral and Cuauhnahuac Regional Museum are two other places to visit that come recommended. Visit our Cuernavaca travel guide
Map
Francisco Leyva 68, Cuernavaca, MOR, 62000

What's nearby

  • Cuauhnahuac Regional Museum
    Cuauhnahuac Regional Museum
    8 min walk - 0.5 miles
  • Cuernavaca Cathedral
    Cuernavaca Cathedral
    10 min walk - 0.6 miles
  • Robert Brady Museum
    Robert Brady Museum
    10 min walk - 0.6 miles
  • Borda Gardens
    Borda Gardens
    12 min walk - 0.7 miles
  • Plaza de Armas
    8 min walk - 0.5 miles

Getting around

  • Benito Juarez International Airport (MEX)
    100 min drive

Restaurants

  • Restaurante Casa Taxco “Hotel Quinta Lucerito”
    8 min walk
  • Helados Virginia
    6 min walk
  • Monte Blanco
    6 min walk
  • Tacos de res al Vapor
    1 min walk
  • Amasijo
    2 min walk

About this property

Hotel Eterna Primavera Cuernavaca

Hotel near Cuernavaca Cathedral
Located close to Cuauhnahuac Regional Museum and Plaza de Armas, Hotel Eterna Primavera Cuernavaca provides a terrace, a garden, and a business center. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a restaurant.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), concierge services, and outdoor furniture
  • Smoke-free premises, a vending machine, and wedding services
Room features
All guestrooms at Hotel Eterna Primavera Cuernavaca feature comforts such as furnished patios and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Select Comfort beds and down comforters
  • Bathrooms with separate tubs/showers and hair dryers
  • 30-inch Smart TVs with premium channels
  • Separate sitting areas, changing tables, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking (max 5 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 9:00 AM to noon for a fee: MXN 140 for adults and MXN 80 for children
  • A restaurant

Things to do

  • 24-hour pool access
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • 86 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 9:00 PM to 10:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 140 for adults and MXN 80 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 01020099287

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Eterna Primavera Cuernavaca have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Hotel Eterna Primavera Cuernavaca pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Eterna Primavera Cuernavaca?

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Eterna Primavera Cuernavaca?

Check-out is at noon.

Where is Hotel Eterna Primavera Cuernavaca located?

Located in Central Cuernavaca, this hotel is within a 10-minute walk of Cuauhnahuac Regional Museum and Plaza de Armas. Cuernavaca Cathedral and Recinto de la Catedral are also within 15 minutes.

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Reviews

Hotel Eterna Primavera Cuernavaca Reviews

8.0

Very Good

8.6

Cleanliness

7.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 24 out of 43 reviews
Rating 8 - Good. 7 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 4 out of 43 reviews

Reviews

Verified

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Leslie

Disliked: Amenities
We were not aware that our room faced the parking lot. Some guests were not quiet when they arrived late at night. Please mention this for this room. Most staff didn’t speak English, one staff spoke great English, but not always around. They asked me to sign a contract of rules, but not in English. Very confusing if we could eat or drink in our room or not. Breakfast cafe ran out of black tea, and didn’t notice that we drank only tea the first day, and didn’t restock. Enjoyed the fresh juices. Loved the garden/flowers. Room not cleaned for a multiple night stay. Hotel advertised as having WiFi which we depended on to plan our time in Cuernavaca. However WiFi and streaming TV stations did not work. False Advertising. Complained to front desk, and tech issue not resolved.
Unable to watch movies
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long walk to zocalo, but quiet because. Room was really nice. Slept well. Great shower.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brett Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Geeat place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! We were pleasantly surprised, I don't have a single complaint, all was outstanding. And the chef made a delicious breakfast! I highly recommend this quaint hotel!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Guille

Liked: Cleanliness, amenities, property conditions & facilities
personal amable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy tranquilo y acogedor re sientes como en casa, la habitación limpia y fresca,vla alberca bo está climatizada, pero con el sol que hubo no hizo falta, la atención del personal fue maravillosa en especial de Luis siempre atentos el lugar está muy bien ubicado y todo relativamente cerca
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

RAFAEL

Disliked: Cleanliness
Pésimo , no respetaron la reservación me dijeron que ya no era el mismo nombre de hotel que habían cambiado de razón social y que no podían respetar la reservación
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Jesús

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos cancelaron de último minuto
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y comoda, cerca del centro
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy recomendable, todo excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Café Proteín

Liked: Cleanliness, staff & service, property conditions & facilities
Es seguro y tiene donde estacionar el auto, un lugar muy tranquilo, ideal para descansar. Personal Muy amable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza excelente, alberca limpia pero le faltaba quitar la suciedad del fondo, instalación bien, solo la llave del agua de la regadera no cerraba bien pero bien, almohada colchón y ropa de cama excelente, en amenidades solo hizo falta la crema en general muy bien lo recomiendo al 100%
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba muy linda y limpia
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Lorena

Sin papel higiénico. Miscos en la habitación. Un piquete de algún bicho en la cama. Otros más en paredes.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria Aida

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, la habitación muy confortable y limpia, en general un hotel muy agradable
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Marcela

el menu era fresco, aceptaban mascotas, el personal muy ausente. No nos dieron la clave de internet, no te preguntan si necesitas algo y el estacionamiento muy complicado
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

JOSE GUILLERMO RICARDO

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
No pude usar la alberca, no está climatizada, de hecho muy fría, la habitación muy cómoda y confortable, pero después de haberme entregado la llave, no hicieron limpieza, ni sacaron la basura, el personal amable, pero solo hay una persona para todo el hotel. Alquile 16 días, al sexto día dejé la instalación, se arruinó mis vacaciones.
Stayed 16 nights in Dec 2025
Verified

10/10 Excellent

Arturo L.

Liked: Cleanliness, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Jan 2026
Verified

8/10 Good

César Francisco

Liked: Property conditions & facilities
Disliked: Cleanliness
De los tres días que estuvimos en la habitación no hicieron limpieza. Las habitaciones muy bien, muy tranquilo y muy amables
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena la atención y los cuartos están muy bien
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Aidee Monroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio y atencion excelente. Lugar tranquilo y comodo para descansar.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicte-Ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable, llegue tarde por un accidente en la carretera pero me recibieron con una buena actitud, la habitacion era hermosa.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Es un lugar muy bonito.
Stayed 2 nights in Dec 2025