Take advantage of free continental breakfast, a terrace, and a coffee shop/cafe at Casa de las Conchas Cuernavaca. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and conference space.
Located in Rancho Cortes, a neighborhood in Cuernavaca, Casa de las Conchas Cuernavaca is in the entertainment district. Museo de Cuauhnahuac and Photographic Museum of Cuernavaca are cultural highlights, and some of the area's landmarks include La Paloma de la Paz and Teopanzolco Archaeological Zone. Ready for a night out? Consider Gallaecia Jardin y Salón de Eventos and El Suspiro Tepoztlan. Visit our Cuernavaca travel guide
C. Gral. Francisco Villa 103, Cuernavaca, MOR, 62120
Limited onsite self parking (max 1 space per unit)
Food and drink
Free continental breakfast available daily 8:00 AM to 11:00 AM
A coffee shop/cafe
Coffee and tea in common areas
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Proposal/romance packages
Business services
452 square feet of conference space
Meeting rooms
Outdoors
Garden
Picnic area
Pool umbrellas
Terrace
Spa
Massage
Spa services
Accessibility
No elevator
More
2 floors
3 buildings
Communal living room
Renovated entire property - November 2024
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Shampoo
Shared bathroom
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch smart TV
Streaming services
More
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Late check-in fee: MXN 300 for check-in between 8:00 PM and midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:30 AM please contact the property in advance using the information on the booking confirmation
Guests should be aware that dogs reside at this property
This property enforces quiet hours from 10:00 PM to 8:30 AM
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Late check-in fee: MXN 300 for check-in between 8:00 PM and midnight
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events (including family gatherings, birthday parties and other events) are allowed on site; maximum attendees: 100
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Casa de las Conchas Cuernavaca have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.
Is Casa de las Conchas Cuernavaca pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Casa de las Conchas Cuernavaca?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available from 8:00 PM–
midnight for a fee of MXN 300.
What time is check-out at Casa de las Conchas Cuernavaca?
Check-out is at noon.
Where is Casa de las Conchas Cuernavaca located?
Located in Rancho Cortes, this hotel is within 1 mi (2 km) of La Paloma de la Paz and Museo de Cuauhnahuac. National Institute of Public Health and University of the State of Morelos are also within 3 mi (5 km).
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Reviews
Casa de las Conchas Cuernavaca Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room was comfortable, but the shower definitely needs a garrison, as the water floods the whole bathroom. Amenities were good, but the distance to downtown and services in general were very limited.
Este hotel es una estafa, me cobraron dos noches a mi tarjeta de crédito (qu no me han reembolsado) y no me dieron nunca la habitación, comentando que estaban llenos por un evento privado. Tengan mucho cuidado.
Excelente lugar, muy buen servicio y muy cuidado. Lo recomiendo a personas que buscan un descanso tranquilo en un clima calido y lleno de vegetacion.
José Javier
Stayed 2 nights in Feb 2026
Verified
8/10 Good
PATRICIA
Dec 7, 2025
Liked: Cleanliness, staff & service, amenities
La habitación junior suite con cama queen estaba en perfectas condiciones. El desagüe saturado y se salía el agua de la ducha pero tienen otro en mitad del baño para que no se inunde . La piscina ok aunque el agua está bastante fría . En el momento de nuestra estancia no había servicio de restaurante así que tuvimos que salir para cenar. Personal amable , desayuno rico. Chilaquiles café, un pan y fruta
PATRICIA
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Fabian
Nov 20, 2025
Liked: Cleanliness, staff & service, amenities
Excelente habitacion muy limpia e impecable totalmente recomendable
Excelente lugar para relajarse y descansar! Está cerca del centro de Cuerna y de fácil acceso. No hay lugares cerca de comer , pero se resuelve pidiendo comida por alguna aplicación
Muy bonito jardin, alberca de muy buen tamaño, mesa de billar, el personal muy atento, servicial y amable.
Cómodo, limpio, muy agradable para un buen descanso
El hotel esta muy limpio, la atención de todo el personal es maravillosa. Siempre atentos y muy serviciales . Lo único que le falta a los cuartos es aire acondicionado o en su defecto un ventilador . Aunque esta situado en la parte baja de cuernavaca, que es menos caliente, en los cuartos si siente in poco de calor .