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Grand Fiesta Americana Sumiya Cuernavaca

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Garden - Grand Fiesta Americana Sumiya Cuernavaca (Jiutepec)
Kayaking - Grand Fiesta Americana Sumiya Cuernavaca (Jiutepec)
Kayaking - Grand Fiesta Americana Sumiya Cuernavaca (Jiutepec)
Reception - Grand Fiesta Americana Sumiya Cuernavaca (Jiutepec)
Couples treatment rooms, body treatments, aromatherapy - Grand Fiesta Americana Sumiya Cuernavaca (Jiutepec)
Luxury
4.5 star property
8.8

Excellent

Serene retreat in Cuernavaca

Japanese gardens create a peaceful sanctuary where ancient trees inspire meditation. The heated pool offers a refreshing retreat after enjoying cuisine at the on-site restaurants. Luxurious spa treatments await in the hidden spa area, with attentive staff providing exceptional service.

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • Garden view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(33 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Pool View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Pool View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Plus)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Plus)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds (Plus)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Jiutepec is home to Grand Fiesta Americana Sumiya Cuernavaca. Balneario La Cascada and Ethnobotanical Garden and Museum of Traditional and Herbal Medicine are local attractions and those in the mood for shopping can visit Forum Cuernavaca and AVERANDA. Ready for a night out? Consider Vista Luna and Quinta Puerta de Agua. Spend some time exploring the area's activities, including golfing. Visit our Jiutepec travel guide
Map
Int. Fraccionamiento Sumiya S/N, Col. Jose Parres Jiutepec, Jiutepec, MOR, 62550

What's nearby

  • Chapultepec Ecological Park
    Chapultepec Ecological Park
    12 min drive - 2.8 miles
  • Balneario La Cascada
    12 min drive - 2.6 miles
  • AVERANDA
    14 min drive - 4.9 miles
  • Galerias Cuernavaca Mall
    15 min drive - 5.4 miles
  • Forum Cuernavaca
    15 min drive - 4.7 miles

Getting around

  • Benito Juarez International Airport (MEX)
    106 min drive

Restaurants

  • Hotel Camino Real Sumiya
  • Los Cazadores Cuernavaca
    6 min drive
  • Snack Bar Sumiya
    10 min walk
  • Sumiya
  • Restaurante Arboledas

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (MXN 75 per day)

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 270 to 795 for adults and MXN 200 to 375 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar Hutton
  • La Distral
  • Snack Bar
  • Sumiya

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (10,549 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 to 795 for adults, and MXN 200 to 375 for children
  • Uncovered self parking fee: MXN 75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property

Frequently asked questions

Does Grand Fiesta Americana Sumiya Cuernavaca have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Grand Fiesta Americana Sumiya Cuernavaca pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 75 per day.

What time is check-in at Grand Fiesta Americana Sumiya Cuernavaca?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Fiesta Americana Sumiya Cuernavaca?

Check-out is at noon.

Where is Grand Fiesta Americana Sumiya Cuernavaca located?

Situated in Jiutepec, this luxury hotel is within 3 mi (5 km) of Balneario La Cascada, Chapultepec Ecological Park, and Papalote Museo del Niño. Plaza de Armas & Jardín Juárez and Forum Cuernavaca are also within 3 mi (5 km).

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Reviews

Grand Fiesta Americana Sumiya Cuernavaca Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 634 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Leslie Thamara

Liked: Cleanliness, amenities, property conditions & facilities
All is very nice and comfortable, and the people is very kindly
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, room comfort
Nice, spacious room, great gardens and amazing service.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities
The property’s gardens are spectacular, and the history of the original house is really special. That said, the room I stayed in felt a bit outdated, and we were without power for a full day during our stay. There’s a lot of potential here to make the hotel truly shine and better highlight the original concept and character of the property.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ANDRES

Liked: Cleanliness, amenities, property conditions & facilities
It’s an amazing hotel, service and attention are great, all the time the staff is attentive to your needs. The hotel facilites are pretty, the are remodeling some áreas, but the gardens, pool, restaurant, rooms are increíble.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Ashkan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place and architecture. The kind staff are really nice. It is very clean! The rooms toilets and everything. Areas of improvement FOOD and MUSIC!!! Nothing tastes good in here; i think they need a better chef, i even tried the most expensive food options but still they were really average. Also they need a better DJ. The music doesn’t match the vibe. Jazz piano in spa? Electronic hight tempo in Japanese restaurant?!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lawns and japanesse arquitecture

The hotel and landscape is great with the japanesse gardens and great lawns. The offer in the restaurant on sundays afternoon (there were open 1 of 3 resraurants) was limited.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Room service food was terrible & the room above us had some sort of party they kept moving furniture & were very noisy. However the staff was always amazing like always.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Andrea

Liked: Cleanliness, amenities
The hotel areas were quite beautiful but we didn’t care much for the service. The room was great at first, until the sink started leaking, making it unusable. It’s truly a gorgeous concept and the gardens and pool are beautifully kept, but we were somewhat disappointed with the overall stay
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Yvonne

Tranquil and relaxing place. The gardens and the space dedicated to nature are amazing. Service is great. There was only one restaurant, and it was a Japanese sushi place. Not Mexican cuisine, no air conditioning in the restaurant, and a lot of flies in the food. The Hotel needs an upgrade as soon as possible. The ice machine was not working, and we had to call room service. The room only offered two cups of coffee for the stay; the rest had to be purchased.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Yeiselee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so perfect we went for 3 days and I’m on my 4 day I’m planning to stay two more nights my family and I feel like home .
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ivan

Wonderful
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jose Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in zone
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luis Daniel

Liked: Cleanliness, property conditions & facilities
Todo excelente!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jorge Luis Peralta

Liked: Cleanliness, staff & service, amenities
NA
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

DIEGO ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Luis gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels were worn out
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pahola

Liked: Cleanliness, staff & service
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Julio Alfonso

Liked: Cleanliness, staff & service, amenities
Everything was excellent except that the first room we were asigned was full with mosquitoes.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, terrible food
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
No thanks
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paola

J
Stayed 1 night in Oct 2025