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Hotel Valgus

3.5 star property
Mediterranean hotel with free breakfast and a fitness center

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Photo gallery for Hotel Valgus

Relax in a stylish room with a large bed, city and mountain views, and a cozy seating area.
Relax in a spacious room with a large bed, wooden headboard, and comfortable seating area.
Welcome to our lobby, where a friendly receptionist is always available to assist you. Relax in our comfortable seating area with a unique piece of abstract art.
Enjoy a romantic dinner for two with a city view.
Relax in a serene spa setting with a large hot tub and comfortable seating area.

Popular amenities

  • Hot Tub
  • Gym
  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Bedroom, Ensuite, City View

Standard Double Room, 1 Bedroom, Ensuite, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Double Room, 1 Bedroom, Ensuite, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room, 1 Bedroom, Ensuite, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Triple Room, 1 Bedroom, Ensuite, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Single Room, 1 Queen Bed, Ensuite, City View

Standard Single Room, 1 Queen Bed, Ensuite, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Single Room, 1 Queen Bed, Ensuite, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed, Ensuite, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Suite, 1 King Bed, Ensuite, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. Fray Vicente Solano 4-31, y Florencia Astudillo, Cuenca, 010202

What's nearby

  • Alejandro Serrano Aguilar Stadium - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 9 min walk - 0.5 miles
  • New Cathedral of Cuenca - 14 min walk - 0.8 miles
  • Calderon Park - 14 min walk - 0.8 miles
  • Mall del Rio - 3 min drive - 1.2 miles

Getting around

  • Yanuncay Tram Station - 5 min drive
  • 14n - Antonio Borrero Station - 16 min walk
  • Cuenca (CUE-Mariscal Lamar) - 14 min drive

Restaurants

  • ‪Pronto Pizza - ‬5 min walk
  • ‪Café Del Parque - ‬4 min walk
  • ‪El Rey del Burrito - ‬7 min walk
  • ‪Golden Prague Pub - ‬6 min walk
  • ‪Chill & Grill - ‬6 min walk

About this property

Hotel Valgus

Hotel located in Downtown Cuenca
Take advantage of free breakfast (local cuisine), a terrace, and an art gallery on site at Hotel Valgus. For some rest and relaxation, visit the hot tub. The on-site restaurant, ALVA, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with designer stores on site and a coffee shop/cafe.
Other perks at this hotel include:
  • Free self parking
  • A living plant wall, concierge services, and a 24-hour front desk
  • An elevator, a water dispenser, and a nature reserve
Room features
All guestrooms are individually decorated, and feature comforts such as premium bedding and separate sitting areas, as well as perks like free WiFi and safes.
More amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Balconies, separate sitting areas, and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ALVA

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • In a national park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (65 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Living plant wall
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • LED lighting
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
This property enforces quiet hours from midnight to 6:00 AM

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the hot tub, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Valgus Hotel Cuenca
Valgus Hotel
Valgus Cuenca
Hotel Valgus Hotel
Hotel Valgus Cuenca
Valgus Hotel Suites
Hotel Valgus Hotel Cuenca

Frequently asked questions

Is Hotel Valgus pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Valgus?

Self parking is free at this property.

What time is check-in at Hotel Valgus?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Valgus?

Check-out is at noon.

Where is Hotel Valgus located?

Located in Downtown Cuenca, this hotel is within a 5-minute walk of Cuenca Municipal Planetarium and Alejandro Serrano Aguilar Stadium. Inter-American Center of Popular Arts and Río Tomebamba & Calle Larga are also within 10 minutes. Gaspar Sangurima Tram Station is 21 minutes by foot and 14n - Antonio Borrero Station is 16 minutes.

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Hotel Valgus Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 23 reviews
Rating 8 - Good. 13 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent Services
Stayed 3 nights in Sep 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a disco and a soccer stadium so extremely noisy on wekend days and nights.
Stayed 3 nights in Mar 2025

6/10 Okay

Maria

Liked: Cleanliness, amenities
Lugar céntrico, limpio, los empleados muy buenos. No me gustó el ruido por las noches
Stayed 3 nights in May 2025

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Está en una calle con mucho tráfico, me asignaron una habitación que da hacia la calle y me molestó el paso de los autos a la madrugada, solicité una habitación con cama matromonial y me dieron una con dos camas, las almohadas en pésimo estado.
Stayed 2 nights in Jan 2025

10/10 Excellent

ANA PATRICIA, MACHALA

Liked: Cleanliness, amenities, property conditions & facilities
Nadie me recibió y no me dieron instrucciones para parquear, y luego q fui a recepción me indicaron insistentemente q vaya a ver las placas del carro en el subsuelo 2, tuve q decirle q me deje instalarme y bajaba a hacerlo y luego nuevamente me insistió
Stayed 2 nights in Oct 2021

6/10 Okay

MANUEL

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Realmente no tuve experiencia en el hotel porque al llegar estaba cerrado, se mantuvo cerrado desde la pandemia. Expedia no puso ese status en la página.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities
Todo muy bien , lugar cerca de todo , desayuno excelente , mejoraría el sistema de tv
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y excelente atención , desayuno variado y rico
Stayed 2 nights in Jul 2019

8/10 Good

BLAGOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bien en general, muy buena atención de todo el personal. Los felicito.
Stayed 2 nights in May 2019

8/10 Good

SantiagoNavarro

Liked: Cleanliness, staff & service, property conditions & facilities
I didnot like the pillows and the lack of air condition. Outside that everything was O.K.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, recomendable ya sea para viaje de placer o negocios.
Stayed 1 night in Jul 2017

8/10 Good

ELOY

Liked: Cleanliness, property conditions & facilities, room comfort

Bueno

Me fue bien pero hubo gente ruidosa la madrugada que estuve hospedado, y no pude conseguir hablar con Recepcion porque nadie contestó. Esa sería mi única queja ya que no pude dormir tranquilo.
Stayed 2 nights in Jun 2017

8/10 Good

Chris, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel center of everything

Hotel next to stadium and minutes from commercial and nightlife area. Only issue was traffic noise at night when sleeping due to close proximity to busy street.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
the free breakfast was poor by any standard

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very fine, unfortunately a very large and loud music festival right down from my window ruined the night.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Juan C, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel en Cuenca

Personal muy amable y gentil

8/10 Good

up and out, D

Liked: Cleanliness, staff & service, property conditions & facilities

Close to historic Cuenca - staff was unbelievable

Great hotel close to Historic Cuenca, staff was excellent and accommodating above and beyond normal. Room was spacious with great views. Hotel was very tastefully contemporary and felt safe. Only minor complaint was mattress was stiffness. I like a firm mattress but these were firmer than usual. I would still return to hotel though.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUY BUEN HOTEL!!!

MUY BUENA EXPERIENCIA. HOTEL NUEVO, MODERNO, DECORADO CON MUY BUEN GUSTO. EXCELENTE UBICACION. PERSONAL MUY AMABLE. LA HABITACION MUY LIMPIA, CONFORTABLE Y ACOGEDORA AUNQUE LE FALTO AIRE ACONDICIONADO; SIRVEN UN BUEN DESAYUNO; TIENE PARQUEO PRIVADO PERO ES UN POCO INCOMODO. EN GENERAL SI LO RECOMIENDO.