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San Rocke House Hotel

3.0 star property
Hotel in Cuenca with free breakfast and a 24-hour front desk

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Front of property - evening/night
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Reception
Reception
Superior Quadruple Room, Multiple Beds, Connecting Rooms | Premium bedding, soundproofing, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Quadruple Room, Multiple Beds, Connecting Rooms

Superior Quadruple Room, Multiple Beds, Connecting Rooms | Premium bedding, soundproofing, iron/ironing board, free WiFi

Superior Quadruple Room, Multiple Beds, Connecting Rooms

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Rainfall showerhead
  • 42 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Premium bedding, soundproofing, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | Premium bedding, soundproofing, iron/ironing board, free WiFi

Superior Room, Balcony

Highlights

Balcony
Soundproofed
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Club Twin Room

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Quadruple Room, Terrace

Family Quadruple Room, Terrace | Premium bedding, soundproofing, iron/ironing board, free WiFi

Family Quadruple Room, Terrace

Highlights

Terrace
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
Calle del Farol y Avenida 12 de Abril, Cuenca, 010102

What's nearby

  • Calderon Park - 13 min walk - 0.7 miles
  • New Cathedral of Cuenca - 13 min walk - 0.7 miles
  • Río Tomebamba & Calle Larga - 14 min walk - 0.8 miles
  • Alejandro Serrano Aguilar Stadium - 18 min walk - 1.0 mile
  • Mall del Rio - 5 min drive - 1.9 miles

Getting around

  • 14n - Antonio Borrero Station - 18 min walk
  • Unidad Nacional Tram Station - 18 min walk
  • Cuenca (CUE-Mariscal Lamar) - 8 min drive

Restaurants

  • ‪Frutilados - ‬8 min walk
  • ‪Café San Sebas - ‬6 min walk
  • ‪La Herradura - ‬7 min walk
  • ‪Oro Mar - ‬6 min walk
  • ‪2DOS LOUNGE DISCO - ‬1 min walk

About this property

San Rocke House Hotel

Hotel located in Downtown Cuenca
At San Rocke House Hotel, you can look forward to free English breakfast, a terrace, and a coffee shop/cafe. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A TV in the lobby, a 24-hour front desk, and concierge services
Room features
All guestrooms at San Rocke House Hotel feature perks such as premium bedding, as well as amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free English breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive smart lock details

Renovations and closures

The property is closed between October 8 and October 10.

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 12 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 12 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

San Rocke House Hotel Cuenca
San Rocke House Hotel
San Rocke House Cuenca
San Rocke House
San Rocke House Hotel Hotel
San Rocke House Hotel Cuenca
San Rocke House Hotel Hotel Cuenca

Frequently asked questions

Is San Rocke House Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at San Rocke House Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at San Rocke House Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at San Rocke House Hotel?

Check-out is at noon.

Does San Rocke House Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.

Where is San Rocke House Hotel located?

Located in Downtown Cuenca, this hotel is within a 5-minute walk of University of Cuenca's Orchid Garden, Museum of Extreme Art, and Museum of Modern Art. Casa de los Arcos Art Museum and San Sebastian Plaza are also within 10 minutes. Unidad Nacional Tram Station is 18 minutes by foot and 14n - Antonio Borrero Station is 18 minutes.

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San Rocke House Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 17 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Liked: Cleanliness, property conditions & facilities, room comfort

Safe, clean

So quiet, clean, nice inside. For the money well worth it
Stayed 2 nights in Feb 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jhoanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el hotel, el servicio del personal del joven de recepción y la chica de servicio en la cocina. Desayunamos muy ricos. Parqueaderos en área segura y tranquila frente al hotel. Ximena la administradora un amor también. En cuanto al hotel tiene una ubicación muy cerca del centro histórico a pies. Al lado puedes alquilar bicis. Tiene agua caliente. Buenas cobijas y amplias habitaciones. Amamos el lugar y volveríamos nuevamente
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Vidal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención del personal las habitaciones súper limpias los desayunos excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho la atención perfecta
Stayed 1 night in Aug 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

PEIYING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

PEIYING

Stayed 1 night in May 2023

2/10 Terrible

Yandri

Stayed 1 night in Mar 2023

8/10 Good

DIANA ALEJANDRA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Nayret

Stayed 1 night in Sep 2022

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities, room comfort

Alojamiento para mochileros.

Ofrecen muy poco para el costo de la habitación, es un hotel de mochileros y lo hacen pasar como un buen hotel, la atención es pésima, excepto por Oscar que fue muy atento, los demás fueron inoperantes. El lavadero siempre estuvo tapado y nadie lo resolvió, el desayuno es muy mínimo, no variado y toman media hora en servirlo. El parque o es a 2 cuadras.
Stayed 2 nights in Sep 2022

8/10 Good

Lemuel Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención de primera de sus host, tranquilo, limpio, buen servicio, un hotel familiar y quienes no les gusta el bullicio, el internet si deben mejorar la conectividad. Personal muy buena onda..
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable pero se escuchaba todo lo que hacían en el comedor y cocina. El precio estuvo bien
Stayed 3 nights in Jul 2022

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE PROPERTY DIDNT HAVE OUR RESERVATION. We had already talked twice with the hotel confirming that our reservation was made successfully. But when we got there, they didn’t provide any solution or alternative even though it was really late at night. We had to call several hotels and knock on their doors until we found someone to take us in.
Stayed 1 night in Jul 2021

10/10 Excellent

Victor

Stayed 1 night in Apr 2022

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Victor, Loja

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bueno y central, los desayunos muy malos y poca variedad
Stayed 3 nights in Sep 2019