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NH Ciudad de Cuenca

Property class: 4

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Photo gallery for NH Ciudad de Cuenca

A modern lobby with a curved sofa, a reception desk, and a large mirror. - NH Ciudad de Cuenca (Cuenca)
Lobby - NH Ciudad de Cuenca (Cuenca)
A gym with treadmills, a stationary bike, and a wall mural of a green landscape. - NH Ciudad de Cuenca (Cuenca)
A modern hotel building with a prominent "NH Hotels" sign, multiple floors, and a corner location with trees and parked cars. - NH Ciudad de Cuenca (Cuenca)
A modern dining area with round tables, cushioned seating, and pendant lighting. - NH Ciudad de Cuenca (Cuenca)
Consider a stay at NH Ciudad de Cuenca and take advantage of an adjacent golf course, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers dinner. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Standard Room

9.6 out of 10
Exceptional
(28 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard room

Minibar, in-room safe, desk, blackout drapes

Standard room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

Double or Twin TWO BEDS

  • Sleeps 6
  • Free WiFi

About the neighborhood

Located in Cuenca, NH Ciudad de Cuenca is in the city center and next to a golf course. Museo de la Semana Santa and Hanging Houses of Cuenca are local landmarks, and the area's natural beauty can be seen at Serranía de Cuenca and Túneles de Alfonso VIII. Ars Natura and Museum of Palaeontology of Castilla-La Mancha are also worth visiting. Visit our Cuenca travel guide
Map
Ronda de San Jose, 1, Cuenca, Cuenca, 16004

What's nearby

  • A rugged hillside with a historic building featuring wooden balconies and a stone wall.
    Hanging Houses of Cuenca
    7 min drive - 1.6 miles
  • A Gothic cathedral with intricate arches and a large rose window.
    Cuenca Cathedral
    7 min drive - 2.0 miles
  • A wooden bridge leading to a historic stone fortress with illuminated buildings at dusk.
    San Pablo Footbridge
    8 min drive - 1.8 miles
  • Museum of Palaeontology of Castilla-La Mancha
    18 min walk - 1.0 mile
  • Castile-La Mancha Science Museum
    7 min drive - 1.6 miles

Getting around

  • Cuenca Station
    9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    110 min drive

Restaurants

  • Bogart
    20 min walk
  • Raff San Pedro
    6 min drive
  • el secreto de la catedral
    5 min drive
  • Recreo Peral
    5 min drive
  • Restaurante San Nicolás
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Stereo

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,349 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian breakfast available
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 to 15 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is NH Ciudad de Cuenca pet-friendly?

Yes, NH Ciudad de Cuenca allows dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at NH Ciudad de Cuenca?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at NH Ciudad de Cuenca?

Check-out is at noon.

Where is NH Ciudad de Cuenca located?

Located in the heart of Cuenca, this golf hotel is within 1 mi (2 km) of Serranía de Cuenca, Ars Natura, and Los Tiradores. Museum of Palaeontology of Castilla-La Mancha and Museo de la Semana Santa are also within 1 mi (2 km). Cuenca Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Ciudad de Cuenca Reviews

8.8

Excellent

9.4

Cleanliness

7.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 206 out of 407 reviews
Rating 8 - Good. 168 out of 407 reviews
Rating 6 - Okay. 25 out of 407 reviews
Rating 4 - Poor. 3 out of 407 reviews
Rating 2 - Terrible. 5 out of 407 reviews

Reviews

Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were super friendly and helpful.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Gracia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, silent air conditioning, very nice staff. Overall a very nice hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space. A nice breakfast. Enjoyed our time. Staff was very courteous and accommodating.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

2 nights stay , excellent breakfast , reception staff friendly and helpful , hotel and rooms modern and spotless Exactly what ypu want in a hotel
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable hotel
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and very comfortable. The breakfast was fabulous. Nice hotel - would definitely stay again!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent place to stay while visiting Cuenca

Great staff at the front desk, super clean and comfortable room, a 5-minute walk from the bus station, an easy bus ride from the train station, restaurants and grocery stores close by, and a 25-minute walk to the magnificent sights of the old town.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

lesie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Good location. The reception staff were helpful. Really enjoyed my breakfast. Solo traveler
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Vicenç

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and Big bed
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean spacious room.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel

Modern hotel, easy to find and easy to find free parking outside the hotel. Good sleeping standard and nice breakfast. It’s a bit from the old town and tourist areas. We took the car to old town.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Ricardo M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at affordable prices. The personnel is very courteous and attentive, the room was impeccable, and they even have a microwave over of guests need to use it. We parked across the street and there was no problem. Comfortable beds.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH always has a great product. This particular hotel was about a 15 minute walk to winery row, and 25 minutes to old town Cuenca. Clean updated rooms, as always!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like spacious room, kind staff, good breakfast, easy parking on the street, good breakfast but little bit noisy at night. For their credit it became quite after 11:00 pm, though.
Verified review

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly, helpful staff however the only way to get information regarding menus or breakfast times/prices was by logging in with a QR code. There are still occasions when some printed information would be useful.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Anitsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , near to the city center, easy to reach the old city, and easy to move to Serranía.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Marsha

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, great gym, good breakfast, great shower
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in all respects.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
There was free parking directly in front of the hotel. The two rooms that we rented for our family were excellent, and the breakfast was exceptionally delicious.
Stayed 1 night in May 2025
Verified review

8/10 Good

MARCELLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so awesome!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Martin

The Hotel was what you would expect of an average city centre hotel. We arrived Sunday afternoon. The Restaurant was permamently closed which we were not advised of. Other than that and the street noise it was OK for a couple of nights stay and reasonably convenient.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Darren

Liked: Staff & service, property conditions & facilities, room comfort
Floors were not vacuumed, dog hair and dust was everywhere.
Stayed 1 night in Aug 2024