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NASS Pinar del Lago

3.5 star property
Hotel in Cuenca with free breakfast and airport shuttle service

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Photo gallery for NASS Pinar del Lago

LED TV
Property entrance
Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area | Minibar, desk, blackout drapes, soundproofing
LED TV
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Room service
  • Breakfast included
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Single Room, 1 King Bed, Private Bathroom, Garden Area

Superior Single Room, 1 King Bed, Private Bathroom, Garden Area | Minibar, desk, blackout drapes, soundproofing

Superior Single Room, 1 King Bed, Private Bathroom, Garden Area

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area

Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area | Living area | LED TV

Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Private bathroom
Hair dryer
  • River view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room, Private Bathroom, Garden Area

Standard Triple Room, Private Bathroom, Garden Area | Minibar, desk, blackout drapes, soundproofing

Standard Triple Room, Private Bathroom, Garden Area

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Superior Triple Room, Private Bathroom, Garden Area

Superior Triple Room, Private Bathroom, Garden Area | Minibar, desk, blackout drapes, soundproofing

Superior Triple Room, Private Bathroom, Garden Area

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Hair dryer
Private bathroom
  • River view
  • 35 sq m
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Map
Avenida Ordoñez Lasso e Higuerillas, Cuenca, 010111

What's nearby

  • Alejandro Serrano Aguilar Stadium - 5 min drive - 2.6 miles
  • New Cathedral of Cuenca - 6 min drive - 2.4 miles
  • Calderon Park - 6 min drive - 2.4 miles
  • Río Tomebamba & Calle Larga - 6 min drive - 2.6 miles
  • Mall del Rio - 6 min drive - 2.6 miles

Getting around

  • 14n - Antonio Borrero Station - 14 min drive
  • Gran Colombia Tram Station - 14 min walk
  • Cuenca (CUE-Mariscal Lamar) - 18 min drive

Restaurants

  • ‪Common Grounds - ‬3 min drive
  • ‪BQ Sport - ‬10 min walk
  • ‪Cristo del Consuelo - ‬2 min drive
  • ‪La Fornace - ‬4 min drive
  • ‪El Arriero - ‬4 min drive

About this property

NASS Pinar del Lago

Hotel located in San Sebastián
You can look forward to free continental breakfast, a free roundtrip airport shuttle, and a coffee shop/cafe at NASS Pinar del Lago. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • An area shuttle, luggage storage, and tour/ticket assistance
  • Smoke-free premises, a front-desk safe, and coffee/tea in the lobby
Room features
All guestrooms at NASS Pinar del Lago offer amenities such as free WiFi, sound-insulated walls, and minibars.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • LED TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 10 percent for credit card payments
The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 13 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

NASS Pinar Lago Hotel Cuenca
NASS Pinar Lago Hotel
NASS Pinar Lago Cuenca
NASS Pinar Lago
NASS Pinar del Lago Hotel
NASS Pinar del Lago Cuenca
NASS Pinar del Lago Hotel Cuenca

Frequently asked questions

Is NASS Pinar del Lago pet-friendly?

Yes, NASS Pinar del Lago allows dogs (limit 1 total) with a maximum weight of up to 13 lbs per pet. There's a fee of USD 10 per pet, per stay. Service animals are exempt from fees.

How much is parking at NASS Pinar del Lago?

Self parking is free at this property.

What time is check-in at NASS Pinar del Lago?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at NASS Pinar del Lago?

Check-out is at noon.

Does NASS Pinar del Lago provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is NASS Pinar del Lago located?

Located in San Sebastián, this hotel is within 2 mi (3 km) of San Sebastian Plaza, Museum of Modern Art, and San Cenaculo Church. Church of Santo Domingo and University of Cuenca's Orchid Garden are also within 3 mi (5 km). Gran Colombia Tram Station is 14 minutes by foot and Parque del Molinero Tram Station is 17 minutes.

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NASS Pinar del Lago Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 61 reviews
Rating 8 - Good. 19 out of 61 reviews
Rating 6 - Okay. 5 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 9 out of 61 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10

All ok
Stayed 2 nights in May 2025

8/10

Staff was nice but i had to go around the hotel to find a person around.
Stayed 1 night in Oct 2023

6/10

The only good thing is that the hotel is very cheap. Bed had hairs in it, TV remote didn't work, very noisy, light coming into the room,
Stayed 1 night in Oct 2022

2/10

The internet doesn’t work in the rooms, the hair dryer didn’t work either, the parking is very far from the main lobby
Stayed 1 night in Oct 2023

2/10

Un desastre. La primera noche sobrevendieron el hotel y no nos dieron la habitación a pesar de tener la reserva. El dueño jamás dio la cara y la recepcionista totalmente ineficiente y quemeimportista, ni hizo el intento de dar una solución.
Stayed 6 nights in Nov 2024

10/10

Stayed 2 nights in Jan 2024

10/10

Muy recomendable
Stayed 1 night in Dec 2023

8/10

Stayed 1 night in Oct 2023

10/10

Stayed 1 night in Oct 2023

8/10

Stayed 2 nights in Oct 2023

4/10

La verdad el precio-calidad, no lo amerita. Desayunos muy pobres, el servicio con lo justo pues hay poquisimo personal. El wifi un desastre, el agua caliente intermitente. No volveria.
Stayed 2 nights in Jan 2023

2/10

Stayed 1 night in Dec 2022

8/10

Stayed 2 nights in Dec 2022

10/10

Muy bonita la habitación amplia y cómoda el desayuno estuvo bien y la limpieza en general bien lo recomiendo

8/10

Excelente ubicación. Cómodo para pocos días. Deben mejorar las instalaciones, muebles y toallas, ya se nota el desgaste.
Stayed 2 nights in Nov 2022

10/10

Stayed 1 night in Mar 2021

10/10

Stayed 1 night in Mar 2021

4/10

La habitación tenía un fuerte olor a cloro, no tenía toallas y el control del televisor no servía. Las sábanas de las almohadas estaban con manchas amarillas y no había ni calefacción y un teléfono. El precio del hotel es muy bajo, pero no lo vale.
Stayed 1 night in Jan 2021

2/10

Stayed 1 night in Aug 2020

8/10

Stayed 1 night in Jan 2020

8/10

Muy cómodo y buen precio, personal amable y buena ubicación
Stayed 1 night in Jan 2020

10/10

Stayed 1 night in Jan 2020

10/10

Hôtel très propre et situé pres du centre ville.
Stayed 2 nights in Jan 2020

4/10

Pésimo servicio, falta de seguridad por las noches, muy alejado del centro histórico de la ciudad
Stayed 2 nights in Nov 2019

8/10

Es cómodo
Stayed 2 nights in Aug 2019