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Mansión Alcázar Boutique Hotel

4.0 star property
Historic hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Mansión Alcázar Boutique Hotel

Courtyard
Creator video
Exclusive Suite, Multiple Beds, Kitchen, Executive Level | 1 bedroom, premium bedding, in-room safe, individually decorated
Garden
Garden
Mansión Alcázar Boutique Hotel in Downtown Cuenca offers an upscale retreat with thoughtful amenities. Enjoy a cooked-to-order breakfast, explore the garden, or indulge in spa treatments like aromatherapy and Swedish massages. Free WiFi keeps you connected.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually decorated
Heating
Full-sized refrigerator/freezer
LED TV
Premium bedding
Separate bedroom
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Individually decorated
Heating
Full-sized refrigerator/freezer
LED TV
Premium bedding
Separate bedroom
Private bathroom
Bathrobes
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually decorated
Heating
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Premium bedding
Private bathroom
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually decorated
Heating
Full-sized refrigerator/freezer
LED TV
Premium bedding
Separate bedroom
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Double Room, 1 King Bed

Highlights

Individually decorated
Heating
Full-sized refrigerator/freezer
LED TV
Premium bedding
Separate bedroom
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Twin Room, 2 Twin Beds

Highlights

Individually decorated
Heating
Full-sized refrigerator/freezer
LED TV
Premium bedding
Separate bedroom
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level | 1 bedroom, premium bedding, in-room safe, individually decorated

Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

Highlights

Separate dining area
Separate sitting area
Individually decorated
Heating
Kitchen
Full-sized refrigerator/freezer
LED TV
Separate bedroom
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Traditional Suite, 1 King Bed

Traditional Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Traditional Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Individually decorated
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Premium bedding
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Suite, Multiple Beds, Kitchen, Executive Level

Exclusive Suite, Multiple Beds, Kitchen, Executive Level | 1 bedroom, premium bedding, in-room safe, individually decorated

Exclusive Suite, Multiple Beds, Kitchen, Executive Level

Highlights

Separate dining area
Separate sitting area
Individually decorated
Heating
Kitchen
Full-sized refrigerator/freezer
LED TV
Separate bedroom
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Map
Calle Bolivar 12-55 Y Tarqui, Cuenca, Azuay, 010104

What's nearby

  • New Cathedral of Cuenca - 3 min walk - 0.2 miles
  • Calderon Park - 3 min walk - 0.2 miles
  • Río Tomebamba & Calle Larga - 12 min walk - 0.7 miles
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 0.9 miles
  • Mall del Rio - 4 min drive - 1.7 miles

Getting around

  • 14n - Antonio Borrero Station - 9 min walk
  • Gaspar Sangurima Tram Station - 14 min walk
  • Cuenca (CUE-Mariscal Lamar) - 7 min drive

Restaurants

  • ‪Jodoco Belgian Brew - ‬4 min walk
  • ‪Chocolateria Dos Chorreras - ‬3 min walk
  • ‪Mangiare Bene - ‬3 min walk
  • ‪Yaw - ‬5 min walk
  • ‪Café Del Zaguán - ‬1 min walk

About this property

Mansión Alcázar Boutique Hotel

Upscale historic hotel located in Downtown Cuenca
Free cooked-to-order breakfast, a coffee shop/cafe, and a garden are just a few of the amenities provided at Mansión Alcázar Boutique Hotel. Treat yourself to a body treatment, a massage, or a manicure/pedicure at the onsite spa. The on-site local and international cuisine restaurant, CASA ALONSO, offers breakfast, lunch, dinner, light fare, and garden views. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), a banquet hall, and smoke-free premises
  • Multilingual staff, a 24-hour front desk, and an elevator
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All guestrooms are individually decorated, and include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 46-inch LED TVs with satellite channels
  • Wardrobes/closets, full-sized refrigerators/freezers, and heating

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9.2 out of 10, Wonderful, 362 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CASA ALONSO

Things to do

  • Full-service spa
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room full-sized refrigerator/freezer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 452 square feet of conference space
  • Computer station

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 13 per person (one-way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mansión Alcázar Boutique Hotel Cuenca
Mansión Alcázar Boutique Hotel
Mansión Alcázar Boutique Cuenca
Mansión Alcázar Boutique
Mansion Alcazar Cuenca
Mansion Alcazar Hotel Cuenca
Mansión Alcázar Boutique Hotel Hotel
Mansión Alcázar Boutique Hotel Cuenca
Mansión Alcázar Boutique Hotel Hotel Cuenca

Frequently asked questions

Is Mansión Alcázar Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Mansión Alcázar Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mansión Alcázar Boutique Hotel?

Check-out is at noon.

Does Mansión Alcázar Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 13 per person applies.

Where is Mansión Alcázar Boutique Hotel located?

Located in Downtown Cuenca, this spa hotel is within a 5-minute walk of San Cenaculo Church, Church of Santo Domingo, and Iglesia San Sebastián. San Sebastian Plaza and Calderon Park are also within 5 minutes. Gaspar Sangurima Tram Station is 14 minutes by foot and Unidad Nacional Tram Station is 16 minutes.

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