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Hotel Presidente by NASS

3.5 star property
Hotel in Cuenca with free breakfast and a 24-hour business center

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Photo gallery for Hotel Presidente by NASS

Sports bar
Standard Room, 1 Double Bed, City View | Premium bedding, down comforters, desk, laptop workspace
Property entrance
Sports bar
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Bedroom, Private Bathroom, City View

Premium bedding, down comforters, desk, laptop workspace

Standard Double Room, 1 Bedroom, Private Bathroom, City View

Highlights

Soundproofed
Flat-screen TV
Renovated in 2014
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
  • City view
  • 28.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Quadruple Room, 2 Bedrooms, Connecting Rooms, City View

Premium bedding, down comforters, desk, laptop workspace

Superior Quadruple Room, 2 Bedrooms, Connecting Rooms, City View

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2014
Down duvet
Premium bedding
2 bathrooms
  • City view
  • 28 sq m
  • Sleeps 6
  • 1 Double Bed OR 3 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View

Standard Room, 1 Double Bed, City View | Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 Double Bed, City View

Highlights

Soundproofed
Flat-screen TV
Renovated in 2014
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Premium bedding, down comforters, desk, laptop workspace

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Flat-screen TV
Renovated in 2014
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Gran Colombia 6-59 y, Presidente Borrero, Cuenca, Azuay

What's nearby

  • Calderon Park - 3 min walk - 0.2 miles
  • New Cathedral of Cuenca - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 10 min walk - 0.6 miles
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 0.9 miles
  • Mall del Rio - 5 min drive - 1.9 miles

Getting around

  • Luis Cordero (Hermano Miguel) Station - 1 min walk
  • Gaspar Sangurima Tram Station - 5 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Negroni - ‬5 min walk
  • ‪El Confesionario - ‬5 min walk
  • ‪Balcon Quiteño - ‬4 min walk
  • ‪cositas - ‬4 min walk
  • ‪Raymipampa - ‬4 min walk

About this property

Hotel Presidente by NASS

Hotel located in Downtown Cuenca
Consider a stay at Hotel Presidente by NASS and take advantage of free English breakfast, a free daily manager's reception, and a library. The on-site restaurant, Los Faroles, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A banquet hall, 1 meeting room, and multilingual staff
  • An elevator, a TV in the lobby, and a porter/bellhop
Room features
All 70 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 12.20 per day)
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Los Faroles
  • Manhattan Bar

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • Area rugs in room
  • Elevator

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Renovated entire property - January 2014
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 12.20 per day (328 ft away)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

Property is also known as

Hotel Presidente Cuenca
Presidente Cuenca
Hotel Presidente
Hotel Presidente by NASS Hotel
Hotel Presidente by NASS Cuenca
Hotel Presidente by NASS Hotel Cuenca

Frequently asked questions

Is Hotel Presidente by NASS pet-friendly?

Yes, dogs are allowed at this property.

What time is check-in at Hotel Presidente by NASS?

Check-in start time: 2 PM; Check-in end time: 3 AM.

What time is check-out at Hotel Presidente by NASS?

Check-out is at noon.

Does Hotel Presidente by NASS provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Presidente by NASS located?

Located in Downtown Cuenca, this hotel is steps from Esqueletologia Museum and Plaza Rotary Market. Calderon Park and Civic Plaza are also within 5 minutes. Luis Cordero (Hermano Miguel) Station is only a 2-minute walk and 14n - Antonio Borrero Station is 3 minutes.

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Hotel Presidente by NASS Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 99 reviews
Rating 8 - Good. 32 out of 99 reviews
Rating 6 - Okay. 21 out of 99 reviews
Rating 4 - Poor. 9 out of 99 reviews
Rating 2 - Terrible. 7 out of 99 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andreea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and fairly priced
Stayed 2 nights in Apr 2025

8/10 Good

Barbara

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms and friendly staff.
Stayed 11 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, good breakfast and a hot shower.
Stayed 5 nights in Nov 2024

10/10 Excellent

Rossula

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Dec 2024

8/10 Good

FERMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic, with the tramway stop right in front of the door, making it easy to get around. Just two blocks away is the main square, Calderón, which offers a vibrant atmosphere. There are plenty of eating options just steps away, making meals very convenient. The staff at the hotel were friendly and helpful throughout my stay. One highlight was the breakfast room on the 9th floor, where I enjoyed great views of the city while dining. It really made the experience special. Overall, it was a wonderful stay, and I highly recommend this hotel to anyone looking for a comfortable and well-located place to stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
BUENA UBICACION
Stayed 1 night in Apr 2025

10/10 Excellent

Nahommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, queda cerca de todo
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Fatal, los manteles en el restaurante del noveno piso, se mostraban sucios y arrugados.
Stayed 3 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Manuel

Stayed 1 night in Nov 2024

6/10 Okay

Andres

Se iba la luz y no tenían generador
Stayed 1 night in Oct 2024

6/10 Okay

Helma

Disliked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

FADUA

Stayed 3 nights in Mar 2023

2/10 Terrible

MARIA DANIELA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible servicio

cuando llegamos a Cuenca el hotel estaba cerrado por remodelacion y nadie nos ayudo
Stayed 1 night in Mar 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice enough place with great staff , clean spacious rooms, decent breakfast. Very good location within easy walk to shopping, restaurants, etc. Only issue was inconsistent hotwater in shower and basin
Stayed 3 nights in Feb 2023

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, amenities
la ubicación muy buena actualizar las instalaciones

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal me gustó. No me gustó que no cuentan con servicio de restaurante para almuerzo y cena
Stayed 2 nights in Nov 2022

8/10 Good

Yasmin Ramos

Liked: Cleanliness, staff & service
Muy céntrico, lo único malo fue que no hubo agua caliente durante 2 días de la estadía
Stayed 5 nights in Oct 2022

2/10 Terrible

Carlos

Stayed 1 night in Sep 2022

6/10 Okay

Jhony

Liked: Staff & service
Los Baños
Stayed 1 night in Jun 2022

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excelente hotel muy cómodo
Stayed 1 night in Dec 2021

8/10 Good

Ligia

Disliked: Property conditions & facilities
Es muy caro comparado con las facilidades del hotel, es muy viejo, las instalaciones de los baños, las habitaciones en sí son viejas, para lo que se paga, realmente no vale la pena recomendar. Hemos estado en hoteles mucho más baratos con excelentes servicios.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente vista. No funcionaba bien el sistema de agua caliente, hubo que ir a otra habitacion
Stayed 2 nights in Apr 2021

8/10 Good

laurence, Cuenca equador

Did like the customer service at front desk I paid the bill in total at checkin and at check they wanted me to pay additional 10 dollars for room tax which she forgot to add when I checked in and paid in full the hotel did not want to waiver the fee I spoke to hotel manager and he insisted I had to pay it so I met them half way I paid 5 dollars not a good experience ☹️
Stayed 2 nights in Dec 2019