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Oro Verde Cuenca

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Outdoor pool, pool umbrellas, sun loungers - Oro Verde Cuenca (Cuenca)
Deluxe Twin Room | Premium bedding, down comforters, in-room safe, desk - Oro Verde Cuenca (Cuenca)
Breakfast, lunch and dinner served - Oro Verde Cuenca (Cuenca)
Lobby - Oro Verde Cuenca (Cuenca)
Breakfast, lunch and dinner served - Oro Verde Cuenca (Cuenca)
Luxury
4.5 star property
9.4

Exceptional

Cuenca's riverside sanctuary

Overlooking a tranquil river, this luxury hotel offers a serene retreat with an outdoor pool and sun loungers. Inside, Altitud restaurant serves local cuisine throughout the day with exceptional service. Guests can enjoy the fitness center and sauna before retiring to comfortable, modern rooms.

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, desk

Junior Suite

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

San Sebastián, a neighborhood in Cuenca, is home to Oro Verde Cuenca. Casa de los Arcos Art Museum and Puente Roto are local landmarks, and some of the area's activities can be experienced at San Francisco Plaza Market and Plaza Rotary Market. University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium are also worth visiting. Visit our Cuenca travel guide
Map
Av Ordóñez Lasso S/N, Cuenca, Azuay

What's nearby

  • Santo Domingo church at night, as seen from a rooftop on Park Calderon
    Calderon Park
    12 min drive - 2.2 miles
  • San Sebastian Plaza
    8 min drive - 1.7 miles
  • Museum of Modern Art
    8 min drive - 1.7 miles
  • Iglesia San Sebastián
    8 min drive - 1.7 miles
  • Mall del Rio
    13 min drive - 2.6 miles

Getting around

  • Gran Colombia Tram Station
    12 min walk
  • 14n - Antonio Borrero Station
    14 min drive
  • Cuenca (CUE-Mariscal Lamar)
    22 min drive

Restaurants

  • El Arriero
    4 min drive
  • Bird And Beast
    7 min walk
  • Restaurante María Asunción
    3 min drive
  • Schubert Specialty Coffee
    5 min walk
  • Cristo del Consuelo
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ARUNA
  • Gourmet Deli
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 36.60 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Oro Verde Cuenca have a pool?

Yes, this property has an outdoor pool.

Is Oro Verde Cuenca pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 36.60 per pet, per stay.

How much is parking?

Self parking is free at this property.

What time is check-in at Oro Verde Cuenca?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Oro Verde Cuenca?

Check-out is at noon.

Does Oro Verde Cuenca provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Oro Verde Cuenca located?

Located in San Sebastián, this luxury hotel is within 2 mi (3 km) of San Sebastian Plaza, Museum of Modern Art, and Iglesia San Sebastián. San Cenaculo Church and Church of Santo Domingo are also within 2 mi (3 km). Gran Colombia Tram Station is 12 minutes by foot and Parque del Molinero Tram Station is 14 minutes.

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Reviews

Oro Verde Cuenca Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 472 out of 611 reviews
Rating 8 - Good. 93 out of 611 reviews
Rating 6 - Okay. 32 out of 611 reviews
Rating 4 - Poor. 8 out of 611 reviews
Rating 2 - Terrible. 6 out of 611 reviews

Reviews

Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are great and room is clean. Breakfast is just ok.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Great service, staff, clean rooms.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eduardo J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hotel Oro Verde was truly memorable. The service was impeccable, and the quality of the rooms, the restaurants, and the hotel in general was fabulous. Everyone there was incredibly friendly, and we were truly impressed by the warmth and hospitality of the entire staff. We especially want to highlight three people: first, Sabrina at the front desk made us feel right at home, always attentive and kind, helping us whenever we needed anything. Second, Elian, a young and enterprising team member who was everywhere in the hotel, always providing impeccable service and aspiring to make hospitality his profession. And finally, María José, the front desk manager, who kindly sent some sweets and a soda to our room, making us feel truly special. It was our first time at Oro Verde, but we’ll definitely return to stay there whenever we come back to Cuenca.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great area, restaurants are all around walking distance. Excellent location
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

taek

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and clean room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent! It was clean and it had everything one could need. Most importantly, the people at reception made the difference. Maria Teresa Yela, provided me with a superb attention. Made me feel like a king. Thank you all!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was courteous we’ve stayed there before and would not stay anywhere else. We love it love the service. People are great.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness
Very friendly and professional
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and service, very comfortable and the breakfast buffet is delicious
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Domenico Beny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was fresh. The beef, in particular, was well seasoned and delicious. My favorite was the dessert bar. Great variety and not too sweet.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, the Oro Verde Cuenca is the best place to stay. They are always accommodating and go above and beyond. I brought my fiancée, our just turned 6 month old daughter, and our family dog to celebrate my daughter 6 month birthday at the place were we brought her to right after she was born. The hotel manager and staff recognized us since we always stay there, and they brought us a delicious cake and gave our dog a lovely toy, snack, and doggie bed. I couldn't be more grateful for how they always treat us which is why we consider the Oro Verde Cuenca our home away from home. We can't wait to come back. ❤️❤️❤️❤️❤️
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rigmor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and service,very comfortable beds
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. gorgeous river behind it.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Lowell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and exceptional staff. We certainly plan on staying here again when we are next in Cuenca.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

YOLANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesome!!! And all the people very friendly.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodations. It was very cold and rainy during our visit to Cuenca, having heat in the room was very important and welcome!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Area could use a few good restaurants
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and helpful staff confortable bed, roomy shower wifi was good except for at peak times dining was outstanding
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and respectful people. Beautiful hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Nathaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Domenico Beny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great in answering questions. Very patient when I asked about arranging a taxi for an excursion for the entire day. Set me up with a cab driver that they do business with on a regular basis and I received a discounted rate.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located in a great part of the city near the river walk. The hotel rooms are clean, modern and the staff very helpful. I would recommend this as a place to stay whenever you visit Cuenca
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and accommodating! I do not speak spanish and they were very gracious, kind and patient. Everyone was very hospitable! The hotel was beautifully decorated! A very Classy and welcoming environment!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jessica Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Is my second time staying here, I really enjoy this hotel, rooms are clean, beds are comfortable and the food from both restaurants is really good. The neighbohour is safe and you can practice outdoors activities
Stayed 2 nights in Apr 2025