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Hotel Las Gardenias

2.5 star property
Hotel in Cuenca with free breakfast and a fitness center

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Photo gallery for Hotel Las Gardenias

1 bedroom, down comforters, individually decorated
Gym
Family Room | Interior
Lobby sitting area
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Room service
  • Breakfast included
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room, 1 Large Twin Bed

1 bedroom, down comforters, individually decorated

Executive Room, 1 Large Twin Bed

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Flat-screen TV
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room

Family Room | View from room

Family Room

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Flat-screen TV
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 1 Bedroom

Reception

Family Room, 1 Bedroom

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Flat-screen TV
  • 25 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

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About the neighborhood

Map
Juan Montalvo 10-44, Cuenca, Azuay, 010150

What's nearby

  • New Cathedral of Cuenca - 7 min walk - 0.4 miles
  • Calderon Park - 7 min walk - 0.4 miles
  • Río Tomebamba & Calle Larga - 15 min walk - 0.8 miles
  • Alejandro Serrano Aguilar Stadium - 3 min drive - 1.0 mile
  • Mall del Rio - 5 min drive - 1.9 miles

Getting around

  • 14n - Antonio Borrero Station - 8 min walk
  • Gaspar Sangurima Tram Station - 13 min walk
  • Cuenca (CUE-Mariscal Lamar) - 6 min drive

Restaurants

  • ‪New York Pizza - ‬3 min walk
  • ‪El Confesionario - ‬8 min walk
  • ‪Hot Dog del Tropical - ‬4 min walk
  • ‪Le Bistro - ‬8 min walk
  • ‪Zona Refrescante - ‬7 min walk

About this property

Hotel Las Gardenias

Hotel located in Downtown Cuenca
Consider a stay at Hotel Las Gardenias and take advantage of free continental breakfast, a terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Luggage storage, tour/ticket assistance, and barbecue grills
Room features
All guestrooms are individually furnished, and boast comforts such as heated floors and laptop-friendly workspaces, in addition to thoughtful touches like separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Highchairs and children's books
  • Rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Private yards, wardrobes/closets, and heated floors

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 6:30 PM on request
  • Free secured, uncovered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Children's books
  • Children's toys
  • High chair
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Separate dining area

More

  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 10 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 5 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25.00 per vehicle (roundtrip)
  • Pet fee: USD 5 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • A kitchen/kitchenette is available for an additional fee
  • Heating fee: USD 5 per night
  • Credit card charges are subject to a surcharge of 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Children under 6 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Las Gardenias Cuenca
Las Gardenias Cuenca
Hotel Las Gardenias Hotel
Hotel Las Gardenias Cuenca
Hotel Las Gardenias Hotel Cuenca

Frequently asked questions

Is Hotel Las Gardenias pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 5 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Las Gardenias?

Self parking is free at this property.

What time is check-in at Hotel Las Gardenias?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Las Gardenias?

Check-out is at noon. Late check-out is available for a fee.

Does Hotel Las Gardenias provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–6:30 PM on request. A fee of USD 25.00 per vehicle applies.

Where is Hotel Las Gardenias located?

Located in Downtown Cuenca, this hotel is within a 5-minute walk of San Cenaculo Church and Church of Santo Domingo. San Sebastian Plaza and Museum of Modern Art are also within 10 minutes. 14n - Antonio Borrero Station is 8 minutes by foot and Luis Cordero (Hermano Miguel) Station is 9 minutes.

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Hotel Las Gardenias Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 23 out of 46 reviews
Rating 8 - Good. 14 out of 46 reviews
Rating 6 - Okay. 4 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 4 out of 46 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and the staff was extremely helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel Las Gardenias in Cuenca Ecudar

The staff were friendly and very helpful. The breakfast is very good. The room we had was small but clean and had a small balcony that was a bonus. We enjoyed our stay and if we ever make it back we would stay there again.
Stayed 7 nights in Mar 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in Centro
Stayed 5 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
War ok
Stayed 3 nights in Jan 2025

8/10 Good

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great due to how close it was to the central part of the city. The staff were very helpful and polite. The hotel was clean and very well maintained. The only thing was you needed to be buzzed into the hotel after past 10pm. You would need for someone to let you in from the street after 10pm.
Stayed 6 nights in Aug 2024

2/10 Terrible

Maria

When i got there they had given away all their rooms, and had no rooms available, even though i had confirmed my reservation online less tha one hour before getting there. If it appears available and you confirm a room through expedia, it should be guaranteed.
Stayed 1 night in Mar 2024

2/10 Terrible

Deyton

Disliked: Staff & service
Nos dijeron que no hay ninguna reserva y que no hay disponibilidad. Aún cuando tenemos la reserva de Expedia confirmada
Stayed 1 night in Jan 2025

10/10 Excellent

Armando Antonio

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Wilmer

Stayed 1 night in Feb 2024

10/10 Excellent

ARISTOTELES

Liked: Staff & service, amenities, property conditions & facilities
Debo decir que hubo un inconveniente, por desconocer el uso de un lavatorio, pero fue bien resuelto y no tengo quejas. Gente agradable, educada y buena. Muy buena atención
Stayed 3 nights in Mar 2024

6/10 Okay

Willmer

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy comodo y familiar
Stayed 1 night in Oct 2023

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Ranier

Liked: Cleanliness, staff & service, property conditions & facilities
Bien. Sobre explotación del personal parabla afluencia de personas
Stayed 2 nights in Aug 2023

2/10 Terrible

Carlos

Stayed 1 night in May 2023

10/10 Excellent

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Excelente lugar, habitación muy limpia y completa, ubicación perfecta para salir a conocer el centro histórico.
Stayed 1 night in Apr 2023

10/10 Excellent

William

Stayed 7 nights in Jan 2023

4/10 Poor

Cesar

Stayed 2 nights in Jan 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wheelchair user is satisfied

I am a wheelchair user and these folks took excellent care of me at very economical prices. I am happy I stayed here for two weeks. 10/10 satisfied.
Stayed 11 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel and staff. Location is great and the rooms are comfy. Only issue is coming in and out of the building. The gate is locked a lot of the times and you have to ring the bell every time to get in/out. They are also very strict on the maximum guest per room policy. Overall very happy with my stay as the price to value Is unbeatable.
Stayed 3 nights in Feb 2020

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Propre et personnels serviables et professionnels.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019