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Hotel Italia

3.5 star property
Hotel with free breakfast, near Calderon Park

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Photo gallery for Hotel Italia

Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Deluxe Room | Premium bedding, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Economy Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, Non Smoking, City View

Premium bedding, desk, laptop workspace, blackout drapes

Family Triple Room, Non Smoking, City View

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Executive Single Room, 1 Large Twin Bed, Non Smoking

Executive Single Room, 1 Large Twin Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Executive Single Room, 1 Large Twin Bed, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

Standard Single Room, 1 Large Twin Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Large Twin Bed, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Room

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
AV. HUAYNA CAPAC, AV. ESPAÑA, Cuenca, CUENCA

What's nearby

  • Calderon Park - 14 min walk - 0.8 miles
  • New Cathedral of Cuenca - 16 min walk - 0.9 miles
  • Río Tomebamba & Calle Larga - 18 min walk - 1.0 mile
  • Alejandro Serrano Aguilar Stadium - 6 min drive - 2.5 miles
  • Mall del Rio - 7 min drive - 2.9 miles

Getting around

  • Gaspar Sangurima Tram Station - 5 min walk
  • Luis Cordero (Hermano Miguel) Station - 11 min walk
  • Cuenca (CUE-Mariscal Lamar) - 3 min drive

Restaurants

  • ‪Oro Mar - ‬3 min walk
  • ‪Tiesto's - ‬14 min walk
  • ‪Balcon Quiteño - ‬8 min walk
  • ‪Restaurante Rustico - ‬1 min walk
  • ‪Sanduches del mono - ‬10 min walk

About this property

Hotel Italia

Hotel near Calderon Park
Located close to New Cathedral of Cuenca and Río Tomebamba & Calle Larga, Hotel Italia provides a free breakfast buffet, a free daily manager's reception, and shopping on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), a computer station, and a 24-hour front desk
  • Luggage storage, a gift shop, and a front-desk safe
Room features
All guestrooms at Hotel Italia feature perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping, and electrical adapters/chargers

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.6 miles from 6:00 PM to 8:00 AM
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 6.20; reservation required
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 6.20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Italia Cuenca
Italia Cuenca
Hotel Hotel Italia Cuenca
Cuenca Hotel Italia Hotel
Italia
Hotel Hotel Italia
Hotel Italia Hotel
Hotel Italia Cuenca
Hotel Italia Hotel Cuenca

Frequently asked questions

Is Hotel Italia pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of USD 20 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Italia?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel Italia?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Italia?

Check-out is at noon.

Does Hotel Italia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per vehicle applies.

Where is Hotel Italia located?

Located in the heart of Cuenca, this hotel is within 1 mi (2 km) of Calderon Park, New Cathedral of Cuenca, and Río Tomebamba & Calle Larga. Alejandro Serrano Aguilar Stadium and Mall del Rio are also within 3 mi (5 km). Gaspar Sangurima Tram Station is 5 minutes by foot and Terminal Terrestre Station is 6 minutes.

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Hotel Italia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful and nice. A number of staff are bilingual and they helped us with our bags.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s on a traffic circle so there is some traffic noise; but it dies down at night.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tooru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフの対応はとてもフレンドリーで気持ちよかった。

チェックイン当日時間前の朝８時に着いて荷物のみをフロントに預けようと思って尋ねたとろろ部屋の用意が出来ているので追加料金無しで部屋に入れてくれた。チェックアウトも１２時が決まりでしたがバスの都合で午後７時頃迄部屋にいれるか尋ねたとろろ追加料金無しでOKとのことでした。フロントの男性も女性も常に笑顔で接してくれて気持ち良かったです。朝食も美味しいく品数も沢山というわけではありませんが十分な量と味でした。部屋のバスタブは私の使い方がわからなかったかもしれませんが下側の水栓からお湯が出なくてシャワーから湯槽にお湯を張りました。部屋は清潔に保たれて良かったですが、スリッパが無かったので次回はスリッパを持参する予定です。クエンカの街はキレイでゴミも少なく世界遺産に登録されているように中世のスペイン風の建物が残っている街でした。
Stayed 1 night in Aug 2024

8/10 Good

MARLON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena

Muy buena
Stayed 1 night in Jul 2024

6/10 Okay

Romel

Liked: Staff & service
El hotel es viejo, y al estar cerca del terminal terrestre lo hace ruidoso. Las ventanas no cierran bien y entra frío. No me gustó en general. Relación precio y comodidad le daría 2,5 estrellas. Espero mejoren sus instalaciones.
Stayed 2 nights in Jun 2024

8/10 Good

Floridalma

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Monica

Mejorar la calidad del desayuno
Stayed 3 nights in Feb 2024

8/10 Good

lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Está un poco deteriorada pero el servicio es muy bueno
Stayed 2 nights in May 2023

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Michael, San Antonio,Tx.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport.Nice free morning breakfast till 10am.Extremely helpfull and corteous staff.Good hotel restaurant.Hotel centraly located,close to the historic district.Safety deposit box available at front desk. I didn't like the fact the room had very little comfort to sit down to relax or watch tv,other than laying in bed.Property always clean.
Stayed 11 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Publicidad engañosa.. La información es diferente la que promocionan a la que se recibe.. Instalaciones.. Sin closet.. Para colocar la ropa. Etc. Etc.
Stayed 2 nights in Dec 2019

6/10 Okay

JOSE LUIS

Disliked: Room comfort
Estaba limpio, las cortinas no tapan la luz en la noche, la comida fue buena, para el desayuno me toco esperar un poco, pero lo que menos me gusto fue el parqueadero, que esta retirado del hotel y en la noche parece ser una zona un poco riesgosa
Stayed 1 night in Dec 2019

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception super friendly and went out of their way to help us out and get us to the Airport in view of the strikes etc. muchas muchas Gracias. Nota 10!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location, and great staff and service! Thumps up for Hotel Italia!
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Very helpful and friendly staff

The good thing about this hotel is the friendly staff, which try to help you in any way. The rooms are good. If you got a room facing the main street, you might hear some traffic noice. But it didn't bother me much.
Stayed 1 night in Mar 2019

10/10 Excellent

RonB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly staff- a nice safe area - breakfast til 10 (I’m not fond of many have a 9AM deadline). Also clean & spacious room. This kind of hotel would cost 3 times more where I’m from but I digress-Cuenca historical center close walk. I will stay @ Hotel Italia again.
Stayed 2 nights in Mar 2019