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Hotel Cruz del Vado

4.5 star property
Luxury hotel with free breakfast and a rooftop terrace

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Photo gallery for Hotel Cruz del Vado

Terrace/patio
Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk
Restaurant
Hallway
Front of property - evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Twin Room, Multiple Beds, Accessible, Non Smoking

Premium Twin Room, Multiple Beds, Accessible, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Premium Twin Room, Multiple Beds, Accessible, Non Smoking

Highlights

Soundproofed
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Rainfall showerhead
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Room, 1 King Bed, City View

Luxury Room, 1 King Bed, City View | 1 bedroom, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

Highlights

Soundproofed
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Rainfall showerhead
Separate bathtub and shower
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Soundproofed
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking

Premium Room, 1 Queen Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Rainfall showerhead
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Accessible, Non Smoking

Superior Room, 1 Queen Bed, Accessible, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Soundproofed
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Rainfall showerhead
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Rainfall showerhead
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
La Condamine y Tarqui, Cuenca

What's nearby

  • New Cathedral of Cuenca - 14 min walk - 0.8 miles
  • Calderon Park - 14 min walk - 0.8 miles
  • Río Tomebamba & Calle Larga - 4 min drive - 1.2 miles
  • Alejandro Serrano Aguilar Stadium - 4 min drive - 1.5 miles
  • Mall del Rio - 6 min drive - 2.2 miles

Getting around

  • 14n - Antonio Borrero Station - 15 min walk
  • Gaspar Sangurima Tram Station - 18 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪New York Pizza - ‬9 min walk
  • ‪Hot Dog del Tropical - ‬12 min walk
  • ‪La Pergola - ‬7 min walk
  • ‪Guajibamba - ‬13 min walk
  • ‪Café San Sebas - ‬12 min walk

About this property

Hotel Cruz del Vado

Luxury hotel near the airport
Take advantage of free full breakfast, a rooftop terrace, and dry cleaning/laundry services at Hotel Cruz del Vado. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), luggage storage, and tour/ticket assistance
  • Coffee/tea in the lobby, concierge services, and smoke-free premises
  • A front-desk safe, a 24-hour front desk, and an elevator
Room features
All guestrooms at Hotel Cruz del Vado boast thoughtful touches such as bathrobes, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 12 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 40
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 70

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 29 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per room (one-way)
  • Nearby parking fee: USD 12 per day(984 ft away; open 24 hours)
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 70 (subject to availability)
  • Rollaway bed fee: USD 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Cruz Vado Cuenca
Hotel Cruz Vado
Cruz Vado Cuenca
Hotel Cruz del Vado Hotel
Hotel Cruz del Vado Cuenca
Hotel Cruz del Vado Hotel Cuenca

Frequently asked questions

Is Hotel Cruz del Vado pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Cruz del Vado?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 40 (subject to availability).

What time is check-out at Hotel Cruz del Vado?

Check-out is at noon. Late check-out is available for USD 70 (subject to availability).

Does Hotel Cruz del Vado provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per room applies.

Where is Hotel Cruz del Vado located?

Situated near the airport, this luxury hotel is within a 15-minute walk of San Sebastian Plaza, Museum of Modern Art, and San Cenaculo Church. Church of Santo Domingo and Calderon Park are also within 1 mi (2 km). 14n - Antonio Borrero Station is 15 minutes by foot and Gaspar Sangurima Tram Station is 18 minutes.

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Hotel Cruz del Vado Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 36 reviews
Rating 8 - Good. 3 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ramsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay at a hotel we've had!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel ambiance is really Beautiful, the location is very convenient, you are close to the main sites of Cuenca, all of them walking distance. The staff are very nice, courteous and kind. Recommended to anyone wishing a great place to stay in Cuenca.
Stayed 4 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was superb . The room was absolutely beautiful. We enjoyed our stay so much! Would definitely recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was superb . The room was absolutely beautiful. We enjoyed our stay so much! Would definitely recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning stay, with great service. Excellent environment and decoration.
Stayed 1 night in Jun 2022

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were amazing. Very helpful. From the front desk to the restaurant staff! All lovely! The hotel itself is a gem! Small, quiet, beautiful. The rooms were very clean, the bed was heaven! We had complimentary breakfast and it was delicious. The restaurant is a rooftop with a gorgeous view!!! The hotel is walkable to all the touristic areas. It is not in the middle of the crowded areas which I appreciated very much. The only thing to keep in mind is that they have no parking insite. But this is not uncommon in the downtown area. There is a parking site at walking minutes and the hotel staff helps with the luggage there. Not a deal breaker at all. I would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

The hotel was wonderful. It has an old-world charm but with the features of a modern hotel. The rooftop restaurant had amazing views and unbelievable food. I enjoyed every aspect of the hotel except that they did not have parking on-site.
This was photo from the rooftop with no filters!
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Great place ! Awesome service , Gustavo and Cristina were very helpful all around! Great food at the rooftop and great location ! Great price ! Highly recommended!
Stayed 1 night in May 2022

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience at Cruz del Vado. The property is beautiful and comfortable. Staff was incredibly accommodating. We had a late check in and their security guard escorted us from our car. We even had treats left in our room. Cant wait to go back!
Stayed 1 night in Sep 2022

4/10 Poor

Anouar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pictures in this hotel offer something completely different of what it actually offered. I would say the rooftop/restaurant area are above and beyond, the service and breakfast were really good. But when it comes to the pricing and the actual room where you have to sleep, leave a lot to be desired. For example, the pictures show open windows with curtins, but you are actually looking at the hallway, if you get one of the two suites offered, only the you will get a street/river/mountain view on a not "private balcony" (anyone can access it). The hotel claims they do not have a ventilation system in the rooms because the municipality does not allow to install it because of the "historic building" which is built on. So you are paying pretty much a 5 star hotel for a "nice room" which pretty much feels like a sauna. I have been to cuenca many times and actually felt cold in the rooms in other properties, but here, i had to ask the front desk for 2 fans because the heat was unbearable. All of the rooms, except for the 2 suites, do not have windows and face the hallways. I never used my room key because you could fisically open your hallway window, and open your door. Bathrooms and rooms where spotless (they could use better toiletries to get your money's worth). The hotel is nice, but definitely not worth the money paid. Definitely would never stay here again.
Stayed 2 nights in May 2023

10/10 Excellent

Mariela

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito, súper limpio, el cuarto hermoso pero pequeño, al rededor del hotel, el área no es tan buena q se diga.
Stayed 1 night in May 2025

2/10 Terrible

Juan

Stayed 1 night in Mar 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen Hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Everyone was so friendly and accommodating. The food in the rooftop restaurant was excellent. I highly recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Gandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 2 nights in Jul 2024

6/10 Okay

Erika

Liked: Cleanliness
Disliked: Room comfort

Pésima ubicación

La ubicación es pésima porq no se puede llegar en el auto, hay que subir caminando y no hay donde estacionar. Después cuando llegamos no nos abrían la puerta tuvimos que esperar mucho tiempo para que nos abran!
Stayed 2 nights in Nov 2023

8/10 Good

Jacqueline

Stayed 2 nights in Nov 2023

10/10 Excellent

Amanda

Stayed 2 nights in Jul 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2023

10/10 Excellent

Trotsky Leonidas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2022

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hotel ubicado en el centro de cuenca. Lo único negativo es que tienes que caminar dos cuadras para parquear el carro.
Stayed 2 nights in May 2022

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cruz del Vado, it´s the best option in the town.
Stayed 2 nights in Apr 2022

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this property. They kept the look of Quenca authentic and the service was top notch. We arrived a bit early and they were able to accommodate, which was a relief. Great views of the city. The chocolate lava cake was out of this world!
Stayed 3 nights in Dec 2021

10/10 Excellent

ANTONIO

Liked: Staff & service, amenities, property conditions & facilities
Lindo, acogedor con deseos de regresar!!
Stayed 3 nights in Dec 2021