Get an overview of this hotel3.5-star hotel with free breakfast and free valet parking

Location

Located in the heart of Cuenca, this hotel is within a 5-minute walk of Esqueletologia Museum, San Blas Park, and Plaza Rotary Market. Civic Plaza and Museum of the Canari Identity are also within 5 minutes.

Hotel Features

This hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free English breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, multilingual staff, a lobby fireplace, and a front-desk safe are onsite.

Room Amenities

All 13 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include rainfall showerheads and down comforters.

Hotel Amenities

Hotel Amenities

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This Cuenca hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Complimentary valet parking is available on site.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 13 
  • Number of floors - 3 
  • Coffee/tea in common areas 
  • Free breakfast 
  • Fireplace in lobby 
  • Free WiFi 
  • Laundry facilities 
  • Multilingual staff 
  • Free valet parking 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Year Built 1920 
  • Number of buildings/towers - 1 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Hypo-allergenic bedding available 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • In-room massage available 
  • Shower only 
  • Hair dryer (on request) 
  • Rainfall showerhead 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Down comforter 
  • Individually decorated 
  • LCD TV 
  • Separate bedroom 

Where to Eat

A complimentary English breakfast is served each morning between 7:30 AM and 10:00 AM.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 

Spa Services

  • Body scrubs 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

24-hour check-in

No cribs (infant beds) available

No elevators

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 10.00 per vehicle (roundtrip)
  • Self parking fee: USD 4.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Alcohol is not permitted at this property.

Awards & Affiliations

  • Hotel Casa San Rafael is listed in the 2015 Travel + Leisure 500.

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