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Hotel Casa San Rafael

3.5 star property
Hotel in Cuenca with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Casa San Rafael

Exterior detail
Dining
Lounge
Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Restaurant
Located in Cuenca Historic Center, Hotel Casa San Rafael offers a cozy atmosphere with a lobby fireplace and free English breakfast. Enjoy WiFi, coffee, or tea in the lobby while interacting with the helpful staff, who consistently receive positive feedback.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
LCD TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Rainfall showerhead
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Single Room

Highlights

Soundproofed
Individually decorated
LCD TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Rainfall showerhead
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
LCD TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Bolívar 5-05 y Mariano Cueva, Cuenca, Azuay

What's nearby

  • Plaza Rotary Market - 3 min walk - 0.2 miles
  • Calderon Park - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 7 min walk - 0.4 miles
  • New Cathedral of Cuenca - 7 min walk - 0.4 miles
  • Alejandro Serrano Aguilar Stadium - 14 min walk - 0.8 miles

Getting around

  • Luis Cordero (Hermano Miguel) Station - 3 min walk
  • Gaspar Sangurima Tram Station - 6 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪Latitud Cero Taproom - ‬4 min walk
  • ‪Tiesto's - ‬4 min walk
  • ‪Negroni - ‬5 min walk
  • ‪Raymipampa - ‬5 min walk
  • ‪Hotel Santa Lucia - ‬4 min walk

About this property

Hotel Casa San Rafael

Hotel located in Cuenca Historic Center
You can look forward to free English breakfast, laundry facilities, and a fireplace in the lobby at Hotel Casa San Rafael. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and a 24-hour front desk
  • Smoke-free premises, tour/ticket assistance, and multilingual staff
  • Coffee/tea in the lobby and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually decorated, and include amenities such as free WiFi, safes, and sound-insulated walls.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 13 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 7:30 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1920
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 6 to 12 years old)
  • Nearby parking fee: USD 13 per day (66 ft away)
  • Credit card charges are subject to a surcharge of 8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
Parking height restrictions apply

Property is also known as

Hotel Casa San Rafael Hotel
Casa San Rafael Cuenca
Hotel Casa San Rafael
Hotel Casa San Rafael Cuenca
Hotel Casa San Rafael Cuenca
Hotel Casa San Rafael Hotel Cuenca

Frequently asked questions

Is Hotel Casa San Rafael pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Casa San Rafael?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Casa San Rafael?

Check-out is at noon.

Does Hotel Casa San Rafael provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per person applies.

Where is Hotel Casa San Rafael located?

Located in Cuenca Historic Center, this hotel is within a 5-minute walk of Esqueletologia Museum, San Blas Park, and Plaza Rotary Market. Civic Plaza and Museum of the Canari Identity are also within 5 minutes. Luis Cordero (Hermano Miguel) Station is only a 3-minute walk and Gaspar Sangurima Tram Station is 6 minutes.

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