Get an overview of this hotel3.5-star hotel with free breakfast and 24-hour front desk

Location

Located in the heart of Cuenca, this hotel is steps from Esqueletologia Museum and Río Tomebamba & Calle Larga. San Blas Park and Plaza Rotary Market are also within 5 minutes.

Hotel Features

This hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free English breakfast and free WiFi in public areas are also provided. Additionally, multilingual staff, a lobby fireplace, and a front-desk safe are onsite.

Room Amenities

All 13 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include rainfall showerheads and down comforters.

Hotel Amenities

Hotel Amenities

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access. This Cuenca hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby.

  • 24-hour front desk 
  • Total number of rooms - 13 
  • Number of floors - 3 
  • Coffee/tea in common areas 
  • Free breakfast 
  • Fireplace in lobby 
  • Free WiFi 
  • Laundry facilities 
  • Multilingual staff 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Free parking nearby 
  • Offsite parking reservations required 
  • Year Built 1920 
  • Number of buildings/towers - 1 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby, Offsite parking reservations required

Room Amenities

  • Hypo-allergenic bedding available 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • In-room massage available 
  • Shower only 
  • Hair dryer (on request) 
  • Rainfall showerhead 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Down comforter 
  • Individually decorated 
  • LCD TV 
  • Separate bedroom 

Where to Eat

A complimentary English breakfast is served each morning between 7:30 AM and 10:00 AM.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 

Spa Services

  • Body scrubs 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

24-hour check-in

No pets or service animals allowed

Hotel Name

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Alcohol is not permitted at this property.

Awards & Affiliations

  • Hotel Casa San Rafael is listed in the 2015 Travel + Leisure 500.

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