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Hotel Boutique Magdalena By Chat Noir

3.0 star property

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Photo gallery for Hotel Boutique Magdalena By Chat Noir

Front of property - Hotel Boutique Magdalena By Chat Noir (Cuenca)
Printers - Hotel Boutique Magdalena By Chat Noir (Cuenca)
Indoor pool - Hotel Boutique Magdalena By Chat Noir (Cuenca)
Reception - Hotel Boutique Magdalena By Chat Noir (Cuenca)
Restaurant - Hotel Boutique Magdalena By Chat Noir (Cuenca)
At Hotel Boutique Magdalena By Chat Noir, you can look forward to free full breakfast, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Twin Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Classic Single Room

In-room safe, desk, laptop workspace, blackout drapes

Classic Single Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Quadruple Room

Classic Quadruple Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Triple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite, City View

Comfort Suite, City View | In-room safe, desk, laptop workspace, blackout drapes

Comfort Suite, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Downtown Cuenca, a neighborhood in Cuenca, is home to Hotel Boutique Magdalena By Chat Noir. San Francisco Plaza Market and Plaza Rotary Market are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore El Cajas National Park and Calderon Park. University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium are also worth visiting. Visit our Cuenca travel guide
Map
Benigno Malo y Juan Jaramillo 9 - 48, Cuenca

What's nearby

  • Santo Domingo church at night, as seen from a rooftop on Park Calderon
    Calderon Park
    3 min walk - 0.2 miles
  • Aerial View of New Cathedral in center of Cuenca, Ecuador
    New Cathedral of Cuenca
    3 min walk - 0.2 miles
  • Cuenca, Ecuador - Stairs from Calle Larga to Rio Tomebamba
    Río Tomebamba & Calle Larga
    9 min walk - 0.5 miles
  • University of Cuenca's Orchid Garden
    3 min walk - 0.2 miles
  • Alejandro Serrano Aguilar Stadium
    12 min walk - 0.7 miles

Getting around

  • 14n - Antonio Borrero Station
    9 min walk
  • Gaspar Sangurima Tram Station
    14 min walk
  • Cuenca (CUE-Mariscal Lamar)
    12 min drive

Restaurants

  • Nevius Coffee Rooftop
    2 min walk
  • hostal | bar yakumama
    3 min walk
  • Sunrise Cafe
    3 min walk
  • Ramen Feliz
    3 min walk
  • Bumba
    4 min walk

About this property

Hotel Boutique Magdalena By Chat Noir

Hotel located in Downtown Cuenca
At Hotel Boutique Magdalena By Chat Noir, you can look forward to free full breakfast, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Smoke-free premises, an elevator, and local meal delivery service
  • A 24-hour front desk, concierge services, and luggage storage
  • Tour/ticket assistance
Room features
All guestrooms at Hotel Boutique Magdalena By Chat Noir have perks such as laptop-friendly workspaces, as well as amenities like free WiFi and printers.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers and shampoo
  • Heating, daily housekeeping, and printers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 0106037666001.002.2014466

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Boutique Magdalena By Chat Noir have a pool?

Yes, this property has an indoor pool.

Is Hotel Boutique Magdalena By Chat Noir pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at Hotel Boutique Magdalena By Chat Noir?

Check-in end time: anytime.

What time is check-out at Hotel Boutique Magdalena By Chat Noir?

Check-out is at noon.

Where is Hotel Boutique Magdalena By Chat Noir located?

Located in Downtown Cuenca, this hotel is steps from Sombrero Museum and San Francisco Plaza Market. Convent of the Assumption and Calderon Park are also within 5 minutes. Gaspar Sangurima Tram Station is 14 minutes by foot and Unidad Nacional Tram Station is 24 minutes.

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Reviews

Hotel Boutique Magdalena By Chat Noir Reviews

8.2

Very Good

8.4

Cleanliness

8.2

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 10 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in the middle of downtown. Surrounded by restaurants and sights of the city. The location and price were ideal. The place even had a jacuzzi and pool. The price was so reasonable. The place is old and has a charming beautiful rustic look.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
All good. The suite has a great view of the cathedral
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stuff, Great Service, But Ali Come Back Again
Stayed 1 night in Sep 2025

8/10 Good

Hoger

Liked: Cleanliness, staff & service, amenities
Staff is friendly and helpful. Room was clean
Stayed 2 nights in Nov 2025

4/10 Poor

Danila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Our stay was disappointing due to poor professionalism and lack of basic customer service. Staff were not courteous and often appeared annoyed when we made simple requests. We had to repeatedly ask for pillows, and it took five days to receive a working safe. Basic amenities should not require constant follow-up.The jacuzzi takes about 30 minutes to warm up, yet management never informed us. Staff refused to turn it on in advance and would only activate it if we were standing right next to it, making it inconvenient to use.We also observed staff engaging in personal displays of affection in guest areas, which felt inappropriate and unprofessional.Overall, the service was below standard and needs serious improvement. Nuestra estancia fue decepcionante. El personal no era cortés y a menudo parecía molesto cuando hacíamos peticiones simples. Tuvimos que pedir almohadas repetidamente, y tardaron 5 días en darnos una caja fuerte que funcionaba. Las comodidades básicas no deberían requerir un seguimiento constante. El jacuzzi tarda unos 30 minutos en calentarse, pero la gerencia nunca nos informó. El personal se negó a encenderlo por adelantado y solo lo activaría si estábamos parados justo al lado, lo que dificultaba su uso.También observamos al personal participando en muestras personales de afecto en las áreas de invitados, lo que se sintió inapropiado y poco profesional. En general, el servicio estaba muy por debajo del estándar y necesita una mejora seria.
Stayed 7 nights in Feb 2026

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Close to Center of the old world. Clean room. Soft bed.
Stayed 2 nights in Feb 2026

4/10 Poor

Erin

Disliked: Cleanliness, amenities
Toilet runs on hot water, which is horribly uncomfortable. Room had see through blinds and was brightly lit up every time anyone walked past, due to the motion sensor light in the common hallway. Also, when the lights were on, in the room, passersby could see in. The floor in the elevator was filthy and never vacuumed in four days. Toilet wasn’t cleaned two days out of four.
Stayed 4 nights in Feb 2026

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities
Había mucho ruido de otros huéspedes en la madrugada y el personal no hizo nada al respecto. Tuvimos que pedir toallas y papel higiénico porque no había.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelentemente 👌
Stayed 1 night in Jan 2026

8/10 Good

Ximena

Liked: Amenities, property conditions & facilities
Hola... Está en un lugar central para todo, el personal muy atento, el desayuno muy bueno , un poquito de falta de limpieza
Stayed 3 nights in Dec 2025

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hospedé en una habitación duplex y lo único malo fue que escuché todo lo que tosía el otro huésped de lo demás excelente muy recomendable
Stayed 1 night in Nov 2025

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Pas utilisé
Stayed 2 nights in Nov 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo el lugar
Stayed 2 nights in Sep 2025

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó el lugar. para mi excelente, muy acogedor, me encantó la asistencia y colaboración del personal, estuvo muy cerca del centro histórico y facilidad para salir a pasear a pie para ir a todos los lugares turísticos, todo muy cerca
Stayed 2 nights in Sep 2025

4/10 Poor

Sandra

Stayed 2 nights in Feb 2026

6/10 Okay

Francisco

Stayed 2 nights in Dec 2025

8/10 Good

Gabriela

Stayed 1 night in Jan 2026

10/10 Excellent

Andrea Elizabeth

Stayed 1 night in Jan 2026

8/10 Good

Sheila

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Axel

Stayed 2 nights in Sep 2025