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Hotel de Cuautla

3.0 star property
Hotel in Cuautla with 2 outdoor pools and free valet parking

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Photo gallery for Hotel de Cuautla

Garden
Game room
Gym
Deluxe Double Room, Balcony, City View | 1 bedroom, desk, iron/ironing board, free WiFi
Restaurant

Popular amenities

  • Bar
  • Spa
  • Pool
  • Air conditioning
  • 24/7 front desk
  • Breakfast available

Room options

View all photos for Deluxe Double Room, Balcony, City View

Deluxe Double Room, Balcony, City View | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Room, Balcony, City View

8.0 out of 10
Very good
(24 reviews)

Highlights

Balcony
Air conditioning
Separate bedroom
Private bathroom
Wardrobe or closet
Desk
Daily housekeeping
Iron/ironing board
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
No. 114 Batalla 19 de Febrero Centro, Cuautla, MOR, 62740

What's nearby

  • Los Limones Thermal Waters - 8 min walk - 0.5 miles
  • El Almeal Thermal Waters - 10 min walk - 0.6 miles
  • Agua Hedionda Thermal Waters - 4 min drive - 1.9 miles
  • Las Tazas Thermal Waters - 5 min drive - 1.9 miles
  • Plaza Atrios - 7 min drive - 4.9 miles

Getting around

  • Benito Juarez International Airport (MEX) - 112 min drive

Restaurants

  • ‪Restaurante "La Pastora - ‬3 min walk
  • ‪Tacos la Uva - ‬3 min walk
  • ‪The Italian Coffee Company - ‬4 min walk
  • ‪La Alameda Cuautla - ‬3 min walk
  • ‪La michoacana alameda Cuautla - ‬3 min walk

About this property

Hotel de Cuautla

Property highlights
Take advantage of a garden, a bar, and a steam room at Hotel de Cuautla. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 50+ Mbps, and a restaurant are available to all guests.
You'll also find perks like:
  • 2 outdoor pools and a children's pool
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and an elevator
Room features
All 75 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and shampoo
  • Balconies, daily housekeeping, and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free valet parking on site
  • Limited onsite parking (max 10 spaces per unit)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

HOTEL DE CUAUTLA Hotel
HOTEL DE CUAUTLA Cuautla
HOTEL DE CUAUTLA Hotel Cuautla

Frequently asked questions

Does Hotel de Cuautla have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel de Cuautla pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel de Cuautla?

Self parking and valet parking are free at this property.

What time is check-in at Hotel de Cuautla?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel de Cuautla?

Check-out is at noon.

Where is Hotel de Cuautla located?

Situated in Cuautla, this hotel is within a 10-minute walk of Zapata Park, Church of Santiago Apostol, and Los Limones Thermal Waters. El Almeal Thermal Waters and Agua Hedionda Thermal Waters are also within 2 mi (3 km).

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Hotel de Cuautla Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 80 out of 179 reviews
Rating 8 - Good. 55 out of 179 reviews
Rating 6 - Okay. 27 out of 179 reviews
Rating 4 - Poor. 10 out of 179 reviews
Rating 2 - Terrible. 7 out of 179 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Victor Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very attentive staff and with private parking.
Stayed 1 night in Jun 2025

6/10 Okay

Rafael

Basic local hotel. Close to city center. The hotel was what I expected for my two night stay. Good air conditioning and fairly quiet for being on a main street.
Stayed 2 nights in Jul 2025

8/10 Good

Miguel angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet,convenient and walkable ..
Stayed 3 nights in Mar 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and service. Very affordable. Area not very nice, but great time!!! Food excellent
Stayed 1 night in Apr 2025

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, property conditions & facilities
The dirt is the least of it. They tried to break into my car in the hotel parking lot. They couldn't get in but damaged the lock. The hotel says it's not responsible. Zero empathy, too.
Stayed 1 night in May 2025

10/10 Excellent

SANTOS

Liked: Amenities
Ok
Stayed 1 night in Oct 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 2 nights in Nov 2024

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno, bonito y barato.
Stayed 3 nights in Jul 2025

6/10 Okay

LeoNey

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien excepto que las camas son muy duras y no se descansa bien. La verdad por el costo de la habitación si debería haber camas más cómodas
Stayed 1 night in Jul 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel sencillo, justo en el centro de la Ciudad, a solo dos cuadras de la plaza principal (2 minutos caminando). El restaurante tiene buenas opciones a precio razonable (la cecina: excelente). La alberca está climatizada a una temperatura ideal para pasar un buen rato y l@s meser@s te atienden ahí de forma excelente (solo no recomiendo la coctelería, porque no está bien preparada). El baño del cuarto no tiene ventilación (ni natural ni mecánica), lo que hace que huela a humedad y a wc. Para llegar al baño del restaurante hay que bajar unas escaleras peligrosas (resbalosas) sin luz. Las llaves del baño y la regadera (del cuarto) no están en buen estado. Aunque la alberca cierra a las 9pm, dejan que la gente festeje con la música a todo volumen, sin respetar el sueño. Todo el personal fue amable hasta el 27/jul/2025, cuando llegó la recepcionista de la mañana (no recuerdo si me dijeron que su nombre es Pamela o Paloma), quien se dirigía a sus clientes con un tono grosero y casi de burla (como si no entendiéramos), de manera altanera y con desdén y superioridad; lo que nos dejó un muy mal sabor de boca sobre el hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Gaston

Disliked: Cleanliness, staff & service
Intente comunicarme por mail, por mensaje de la app y por telefono y NO logre comunicarme, por lo q decidimos no ir.
Stayed 1 night in Jul 2025

4/10 Poor

François

- Installations désuètes - Mobilier très de base - Mauvais rapport qualité-prix - Air climatisé extrêmement bruyante - Cheveux sur le plancher et dans la douche à l’arrivée. Personnel informé à de nombreuses reprises, mais pas de réponse concrète avant de nombreuses heures. - Propreté globale de la chambre laissant à - Restaurant avec coûts élevés - Personnel peu réactif et enclin à trouver une solution aux problèmes rencontrés
Stayed 1 night in Jul 2025

10/10 Excellent

Susana I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la propiedad, sus albercas y la.cercanía con el.centro
Stayed 2 nights in Jul 2025

8/10 Good

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities
Es un buen lugar, se me hizo que estaba muy bien ubicado, y el personal era amable. Todo fue rápido (considerando igual que no estuve con mucha otra gente hospedándose). Sin duda lo elegiría de nuevo
Stayed 1 night in Jul 2025

10/10 Excellent

Óscar

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien.
Stayed 2 nights in Jul 2025

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy familiar y perfecto para relajarse y con una atención excelente por parte de todo el personal, siempre muy dispuestos
Stayed 2 nights in Jun 2025

6/10 Okay

Scarleth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No quieren facturar, o quieren facturar con menor precio El aire acondicionado de la habitación no servía, y fueron a checar y sólo dijeron que por cómo daba el sol ya no se podía hacer nada Las teles tampoco servían bien La cama dura
Stayed 1 night in Jul 2025

10/10 Excellent

Verónica Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sólo estuve una noche, a dormir y ya. Llegué de noche y la recepción estuvo bien, el chico un poco distraído, pero nada grave o malo. Vi que tenía 2 albercas y cancha de tennis. La habitación estaba limpia, pero muy austero todo. Mi salida fue muy rápida y eficiente, hadta me dieron unas cosas que olvidé. No es moderno, pero para sólo dormir, estuvo bien.
Stayed 1 night in Jul 2025

8/10 Good

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jul 2025

10/10 Excellent

¡Terapia y mas!

Stayed 1 night in Jun 2025

8/10 Good

Edgar

Liked: Cleanliness, property conditions & facilities
Las habitaciones son un poco viejas y el internet no funciona, pero lo bueno es la alberca que es climatizada y el personal es muy amable.
Stayed 3 nights in Jun 2025

6/10 Okay

Juliana

Stayed 2 nights in Jun 2025

2/10 Terrible

Danae

Llegue al hotel y me dijeron que no encontraron mi reservacion y no pude hospedarme Me fui a pagar a otro lugar
Stayed 2 nights in Jun 2025

8/10 Good

ANA CYNTHIA

Liked: Cleanliness, property conditions & facilities
Lo único malo: el buffet vacío
Stayed 1 night in Jun 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravillosas vacaciones en familia en este muy buen hotel, la comida riquísima, y la alberca limpísima y a temperatura inmejorable, muy recomendable.
Stayed 3 nights in Apr 2025