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Radisson Hotel Cuernavaca

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Photo gallery for Radisson Hotel Cuernavaca

A spacious bar area with wooden beams, a variety of seating options, and a well-stocked bar counter. - Radisson Hotel Cuernavaca (Crucero Tezoyuca)
A spacious room with a large bed, wicker furniture, a coffee maker, and a flat-screen TV. - Radisson Hotel Cuernavaca (Crucero Tezoyuca)
A spacious lobby with a high ceiling, a large painting of a historical building, a clock, and a seating area with blue chairs. - Radisson Hotel Cuernavaca (Crucero Tezoyuca)
A two-story building with a red-tiled roof, surrounded by a pond with lily pads and palm trees. - Radisson Hotel Cuernavaca (Crucero Tezoyuca)
A gazebo over a pond surrounded by lush greenery. - Radisson Hotel Cuernavaca (Crucero Tezoyuca)
Luxury
4.0 star property
8.8

Excellent

Upscale hotel near Cuernavaca Cathedral

You can look forward to a terrace, a garden, and dry cleaning/laundry services at Radisson Hotel Cuernavaca. Treat yourself to a massage at the onsite spa. The on-site restaurant, Restaurante La Casona, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

A neatly made bed with a wooden headboard, a bedside table with a lamp, and a framed picture on the wall.

Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, each with purple bedding and a wooden headboard. There are bedside tables and a small wooden bench.

Room, 2 Queen Beds

8.4 out of 10
Very good
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

A bedroom with a bed, bedside tables, a TV mounted on the wall, a window, and a view of trees.

Room, 2 Double Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A bedroom with a large bed, a nightstand, a potted plant, and a view of the outdoors.

Suite, 1 King Bed, Accessible, Non Smoking

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A bedroom with a large bed, a wooden floor, a sliding glass door, and a nightstand with a lamp.

Suite, 1 King Bed, Accessible, Non Smoking

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(6 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE TWO DOUBLE BEDS NON SMOKING

  • Sleeps 4

DOUBLE DELUXE TWO QUEEN BEDS

  • Sleeps 4

About the neighborhood

Located in Crucero Tezoyuca, Radisson Hotel Cuernavaca is in the suburbs and near a boardwalk/promenade. Jardín Juárez and Teopanzolco Archaeological Zone are notable landmarks and Jardines de México is a popular area attraction. Robert Brady Museum and Cuernavaca Cathedral are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Crucero Tezoyuca travel guide
Map
Avenida Francisco I Madero 25, Cuernavaca, Crucero Tezoyuca, MOR, 62767

What's nearby

  • A topiary garden with a large tree shaped like a llama, surrounded by flower beds and palm trees.
    Jardines de México
    24 min drive - 24.3 miles
  • A historic building with a large archway, a stone staircase, and a flag.
    Cuernavaca Cathedral
    26 min drive - 11.9 miles
  • Quinta Puerta de Agua
    4 min drive - 1.2 miles
  • Galerias Cuernavaca Mall
    18 min drive - 13.8 miles
  • Teopanzolco Archaeological Zone
    27 min drive - 14.5 miles

Restaurants

  • Antojitos El Buen Comer
    3 min drive
  • Antojitos Mexicanos "Los Garcia
    8 min walk
  • Terraza Linda
    19 min walk
  • Cecina "El Venado
    7 min walk
  • Restaurante El Campestre
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 11 to 17 for adults and MXN 6 to 9 for children
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Restaurante La Casona

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 11 to 17 for adults, and MXN 6 to 9 for children
  • Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Radisson Hotel Cuernavaca have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Radisson Hotel Cuernavaca pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Radisson Hotel Cuernavaca?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 10:00 AM– 2:30 PM for a fee of MXN 750.

What time is check-out at Radisson Hotel Cuernavaca?

Check-out is at noon.

Where is Radisson Hotel Cuernavaca located?

Situated near the airport, this spa hotel is within 12 mi (20 km) of Robert Brady Museum, Cuernavaca Cathedral, and Jardín Juárez. Cuauhnahuac Regional Museum and Teopanzolco Archaeological Zone are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Radisson Hotel Cuernavaca Reviews

8.8

Excellent

9.0

Cleanliness

7.8

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 339 out of 566 reviews
Rating 8 - Good. 134 out of 566 reviews
Rating 6 - Okay. 49 out of 566 reviews
Rating 4 - Poor. 18 out of 566 reviews
Rating 2 - Terrible. 26 out of 566 reviews

Reviews

Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, the AC did not work so well but at night the temperature was nice so we managed. The room was clean and the breakfast was really good!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Ivan Gutierrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is interesting and vast fauna on the property: cats, squirrels, different types of small birds, and the main attraction is 2 ponds surrounded by huge iguanas.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Rodolfo

Liked: Staff & service, amenities
no comfort in rooms , no amenities in the bathroom
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience the property is amazing. Rooms are beautiful as well. I will recommend it to family and friend's
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, incredible customer service and working AC. This is a site for large events ( weddings, XV, etc).
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, beautiful landscape and open design, family and adult friendly.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good, the room and amenities were also very good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem for short stays in Cuernavaca
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! Peaceful and rekaxing. I’d recommend if you’re in the area
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for a relaxing stay, great food and zexcellent sunday brunch
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Juan Ramón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

PAULINA

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very nice grounds, the restaurant was a bit expensive but our stay was really nice. Highly recommend
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Fan

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

ALMA YESENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Xxxx
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

David

.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
Stayed 2 nights in Oct 2025