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Radisson Hotel Cuernavaca

4.0 star property
Travelers find rejuvenation at the spa, energy at the 24-hour gym, and relaxation by the pools with comfortable loungers and shade umbrellas

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Photo gallery for Radisson Hotel Cuernavaca

Bar (on property) - Radisson Hotel Cuernavaca (Crucero Tezoyuca)
Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk - Radisson Hotel Cuernavaca (Crucero Tezoyuca)
Lobby - Radisson Hotel Cuernavaca (Crucero Tezoyuca)
Exterior - Radisson Hotel Cuernavaca (Crucero Tezoyuca)
Meeting facility - Radisson Hotel Cuernavaca (Crucero Tezoyuca)
The Radisson Hotel Cuernavaca provides a peaceful retreat near Galerias Cuernavaca Mall. Guests can indulge in spa treatments, work out anytime in the fitness center, savor meals at Restaurante La Casona, and unwind in the garden or at either of the two outdoor pools.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

8.2 out of 10
Very good
(17 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Crucero Tezoyuca, Radisson Hotel Cuernavaca is in the suburbs and near a boardwalk/promenade. Jardín Juárez and Teopanzolco Archaeological Zone are notable landmarks and Jardines de México is a popular area attraction. Robert Brady Museum and Cuernavaca Cathedral are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Crucero Tezoyuca travel guide
Map
Avenida Francisco I Madero 25, Cuernavaca, Crucero Tezoyuca, MOR, 62767

What's nearby

  • Jardines de México
    Jardines de México
    24 min drive - 24.0 miles
  • Robert Brady Museum
    Robert Brady Museum
    26 min drive - 11.9 miles
  • Cuernavaca Cathedral
    Cuernavaca Cathedral
    26 min drive - 11.9 miles
  • Quinta Puerta de Agua
    4 min drive - 1.2 miles
  • Galerias Cuernavaca Mall
    18 min drive - 13.8 miles

Restaurants

  • Antojitos Mexicanos "Los Garcia
    8 min walk
  • Antojitos mexicanos Anita
    3 min drive
  • Terraza Linda
    19 min walk
  • cecina de Yecapixtla
    9 min walk
  • El Texcal
    2 min drive

About this property

Radisson Hotel Cuernavaca

Upscale hotel near Cuernavaca Cathedral
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Radisson Hotel Cuernavaca. Treat yourself to a massage at the onsite spa. The on-site restaurant, Restaurante La Casona, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and luggage storage
  • Tour/ticket assistance, a billiards/pool table, and 2 meeting rooms
Room features
All 83 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Art supplies, childcare services, and free infant beds
  • Hypo-allergenic bedding, down comforters, and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 11 to 17 for adults and MXN 6 to 9 for children
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Restaurante La Casona

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 11 to 17 for adults, and MXN 6 to 9 for children
  • Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Hotel Cuernanvaca Crucero Tezoyuca
Radisson Cuernanvaca Crucero Tezoyuca
Radisson Quinta Rubelinas Cuernavaca
Radisson Cuernanvaca
Hotel Radisson Hotel Cuernanvaca Crucero Tezoyuca
Crucero Tezoyuca Radisson Hotel Cuernanvaca Hotel
Hotel Radisson Hotel Cuernanvaca
Radisson Hotel Quinta Rubelinas Cuernavaca

Frequently asked questions

Does Radisson Hotel Cuernavaca have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Radisson Hotel Cuernavaca pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Radisson Hotel Cuernavaca?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 10:00 AM– 2:30 PM for a fee of MXN 750.

What time is check-out at Radisson Hotel Cuernavaca?

Check-out is at noon.

Where is Radisson Hotel Cuernavaca located?

Situated near the airport, this spa hotel is within 12 mi (20 km) of Robert Brady Museum, Cuernavaca Cathedral, and Jardín Juárez. Cuauhnahuac Regional Museum and Teopanzolco Archaeological Zone are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Radisson Hotel Cuernavaca Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 274 out of 484 reviews
Rating 8 - Good. 122 out of 484 reviews
Rating 6 - Okay. 44 out of 484 reviews
Rating 4 - Poor. 18 out of 484 reviews
Rating 2 - Terrible. 26 out of 484 reviews

Reviews

Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience the property is amazing. Rooms are beautiful as well. I will recommend it to family and friend's
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, incredible customer service and working AC. This is a site for large events ( weddings, XV, etc).
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for a relaxing stay, great food and zexcellent sunday brunch
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

PAULINA

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Oscar

Liked: Staff & service, amenities, property conditions & facilities
The place was amazing for the price
Stayed 1 night in May 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mark William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very nice grounds, the restaurant was a bit expensive but our stay was really nice. Highly recommend
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ALMA YESENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Xxxx
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
F
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nnnnnnnn
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Roberto

Liked: Cleanliness
Disliked: Staff & service
The service was not efficient enough for the price you pay. Also the amenities were very limited.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
No elevators
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

ALAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this property and area, terribly unsafe which is the reason this Hotel has no free access from the outside and you have to ring a bell fir someone to open the gates. Its my first lifetime that there were NO TOWELS in the room and the reason given at front desk is that "usually the guests steal them...". Other unique experience is that you have to get a pass when you checkout, the pass will give you access to exit from refered gates after giving it to a guard. There are many orher Hotels close to the Highway which are a much better choice as safe.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All nice
Stayed 1 night in Apr 2026
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En términos generales la atención y el hotel fueron de acuerdo a nuestra expectativa.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Neftali Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy agradable, accesible, limpio. Los alimentos están ricos, sin embargo el costo de estos son un poco elevados.a nosotros no nos tocó room service, supongo por fechas.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2026
Verified

8/10 Good

Alejandro

Liked: Staff & service, property conditions & facilities
Ideal para un viaje de negocios o por una boda cercana. Para unas vacaciones de descanso familiares o en pareja, valdría la pena crecer las amenidades. Personal amabilísimo. Instalaciones cuidadas y limpias.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Flor

Liked: Staff & service, amenities, property conditions & facilities
Buen hotel
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

Roman

bien
Stayed 1 night in Mar 2026