Cross Vacations

Overall very good

The room was over $500 a night. For that we found the following: 1. The air conditioner split in the wall was filthy. Black sooty gunk right where the air comes out. 2. The toilet paper holder was falling off the wall so we used the spare loose roll that was on a table. 3. Not enough hooks in the bath so we pulled in a small side table to hold the towels. 4. The charger system did not work that was on a table. 5. There was NO ROD TO HANG CLOTHES. For over $500 a night. There was an old crooked armoire with shelves and loose hangers lying flat on a shelf. I hung my clothing outside the armoire hanging off it's crown molding. 6.The continental breakfast was not maintained or manned. 7. There was no milk for coffee. 8. Several bike locks were broken. 9. One bike had a flat tire that I discovered half a block away. 10. The bike my husband used squeaked so badly that we bought a can of WD40 in town to use on the bike. 11. Finally, a sad, pathetic small horrible and weird fake painting over the fireplace. Great location, clean sheets, completely and utterly run-down. Would never ever recommend it.

Customer service was amazing

We fell in love Zero George! The grounds were beautifully manicured and the lighting was exceptional. Everyone there was kind and helpful. 10/10! Handwritten note to welcome us and warm bedside cookie for turn down service. It really is a special place. They have earned a Michelin Star as well!

It was a very easy stay. Directions very easy and room was comfortable.

The staff was pleasant and helpful. The property could use some updating. And the AC was awfully noisy. I had an issue with the AC not cooling and maintenance came very promptly.