Vacations Close To Cristal Arena

Clean and updated room!

I would like to mention the front desk agent name Nasim and Visalia the bellman ( I’m not exactly sure of the spelling so sorry) they were both so helpful and really helped me to make sure my stay was a great experience.

Perfect location, friendly staff. Room had dust under the radiator and caulk in the shower had mold. As did the windowsill in the bathroom. Bed was comfortable. No view out the Windows and hall way was pitch black until you walked a few feet into it. Slept well. Appreciated the ceiling fan and AC.

The Hotel was ok.... Not bad, not great, just ok. We arrived early and tried to check in, but we could not. No big deal, they took our luggage, we changed and hit the streets. I had major jet lag and needed to take a bath once we came in for the evening. Drew a bath, soaked and relaxed, BUT WAIT... when I drained the tub, it backed up the shower. The grime and smell that came out was horrid. So apparently the tub, shower and sink drains were all connected. So taking a shower, it would flood the floor and back up into the tub. Brushing your teeth backed up into the shower.... Never ending issue and not enough towels to keep the floor dry. This was the worst part of the Hotel stay. All the Staff were really nice, even bringing me a new hair dryer because I couldn't figure out how to use the one in the room, lol. The area is decent, cars, bikes, and motorbikes go VERY FAST on this tiny wide street. There is a convenient store right across the street which was nice to grab snacks and extra drinks. It is a little walk to get anywhere you want. If you have walking issues, this might not be the place for you as far as location. We loved the extra walks to take off a few waffle calories, lol. The area is not sketchy, but there were a few vagrants, just say no or shake your head and they move on. Overall, it was a good stay, just couldn't give 5 stars due to the plumbing.

A great hotel with a very fun theme. Staff was very kind and helpful, and the room quality and amenities were excellent, dryer for clothes could be better. General location is fine, neighborhood wise could be better (not a point against the hotel) but there is a nearby tram to take you to the City Center. Overall a great stay, hope to come by again soon.